Faye Giles | Page 18

Faye Giles Faye is an outstanding sales rep. She helped me and my family find what we need and for that I’m greatly thankful. Faye keep up the fantastic job!! Faye is an outstanding sales rep. She helped me and my family find what we need and for that I’m greatly thankful. Faye keep up the fantastic job!! More

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Great Service We stopped into Thomas to look for another vehicle, we purchased our first vehicle with Thomas 2 yrs ago. We saw Faye she helped us 2 yrs ago, She ha We stopped into Thomas to look for another vehicle, we purchased our first vehicle with Thomas 2 yrs ago. We saw Faye she helped us 2 yrs ago, She has great customer service and answers all the questions we asked her. Faye is great that is one of the reasons why we return back to Thomas for a second vehicle. Once Faye finished her part it was all most a 1 or 1 1/2 to finsh the paperwork and sign them. We are aware that we looked at one vehicle and then changed our mind to another vehicle,but it shouldn't have took that long to finish the deal. That has to get better. More

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2015 Dodge Ram Tradesman We came into this dealership looking at another truck through CarGurus. They could not locate the truck we were interested in. They eventually found i We came into this dealership looking at another truck through CarGurus. They could not locate the truck we were interested in. They eventually found it in another lot getting detailed. In the meantime Faye asked if we would be interested in another truck on the lot. She showed us the truck and we fell in love with it. More

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Fun Experience I Went in to get an oil change on my Grand Cherokee. When I'm the I like to walk around and look at the new cars. My fiance had been car searching f I Went in to get an oil change on my Grand Cherokee. When I'm the I like to walk around and look at the new cars. My fiance had been car searching for a long time and we've never been able to find what she wants at the right price. I've felt with many car sales people. So many have said they can't help and some want to take advantage. Faye simply asked what we wanted and gave us a couple options. Went for a test drive on a 2018 Compass and that was it. My fiance was righ the roof and I knew there was no turning back. Faye along with her manager worked with us to get to the payment we were looking for. I will definitely be back to see Faye for my next vehicle. More

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Amazing experience, all day, everyday! I’ve been to many car dealerships in the past (I’m a car enthusiast/work for a company that makes racing video games (And I love my cars)! Early Ja I’ve been to many car dealerships in the past (I’m a car enthusiast/work for a company that makes racing video games (And I love my cars)! Early January, I purchased a 2015 Dodge Challenger SRT Hellcat from Thomas Dodge. First experience wasn’t with Faye, but it was a great experience regardless. August of this year, the appeal of the Hellcat wore off for me (Between going through a set of tires every couple weeks + the gas mileage + RWD in the winter = death sentence), I was looking to get another vehicle. I went to a Ford dealer first to check out a Ford F-150 Raptor, and they wanted me to fill out a credit app/get bank preapproval before even being able to test drive the Ford Raptor (Really?). I immediately left and went down the block to Thomas Dodge. Faye’s my go-to salesperson at Thomas, and I met her early in the morning. I told her what I was looking for (Something fast, luxurious, towing capability, cargo space, and a real show stopper). First she recommended the Trailhawk (A great suggestion), but that wasn’t good enough for my need for speed. Next she recommended a SRT Grand Cherokee (Great suggestion, any other day I would say yes - but I wanted to go all out with my vehicle that I would be driving on a daily basis/my company vehicle). “Trackhawk?” “Trackhawk” It was early in the morning + I didn’t have breakfast, so I asked Faye if she wanted to go get a snack (On me). She prepares the car (That nobody has driven yet), and a few minutes later, we head out to Starbucks. Faye’s a Mopar enthusiast, so we had to get on it a little bit on the backroads. I’ve never had my breath taken away by a car’s performance/style (I was grinning cheek to cheek like a kid in a candy store). We pickup our Starbucks, head back to the dealer, and go over the paperwork. The paperwork process was pain free, and Faye guided me throughout the entire process + outlined/explained each thing I had a question about. She also explained to me my financing options (Opted to go with a lease through FCA, because I go through cars the same way I go through shoes). About an hour or two from the time I walked into the dealership, I was walking out with the keys to my brand new 2018 Jeep Grand Cherokee Trackhawk! Faye is the best salesperson I’ve had the pleasure of doing business with (Not limited to car dealerships). She’s honest, understands the needs/situations of each and every one of her clients, finds/sells the best quality vehicles out there, and makes the entire process pain-free & enjoyable. I got fayebolized, and couldn’t be happier - thank you, Ms. Giles! More

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Amazing employees and great customer service The sales staff and service were very helpful and friendly. Always answered my questions and made me feel comfortable. I wouldn’t go anywhere else to The sales staff and service were very helpful and friendly. Always answered my questions and made me feel comfortable. I wouldn’t go anywhere else to purchase or to get my vehicle serviced. More

by brionnawright4 Verified Customer Verified Customer

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Priced right painless purchase I had been shopping for a reasonably priced spare car to drive daily for work and connected w/Faye. I told her what I was looking for and in 3 days s I had been shopping for a reasonably priced spare car to drive daily for work and connected w/Faye. I told her what I was looking for and in 3 days she had three options for me. I chose the one I believed would suit me best, made an offer after a brief test drive and the car was mine. I took it home the same day. Faye was addressed all my questions and concerns! My experience was quick, the staff was accommodating and friendly. I'm proud to say I've been "Faybolized"! More

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Best place to go for a new car I have been coming here for years to service my car. When I needed a new car I knew I could find what I was looking for. Faye took great care of me, e I have been coming here for years to service my car. When I needed a new car I knew I could find what I was looking for. Faye took great care of me, everything was hassle free. Thank you Thomas Dodge!!! More

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Best First Experience! My Husband and I went to finance our first car today, Faye Giles & Nady Boutros were Amazing! They helped us find the perfect car for our little famil My Husband and I went to finance our first car today, Faye Giles & Nady Boutros were Amazing! They helped us find the perfect car for our little family! The fact that financeing a car takes a long time suck , but they made it well worth it! More

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A wonderful experience As soon as we got to the dealership we were able to walk around for a good 15 minutes before someone came to talk to us. We liked that so we could get As soon as we got to the dealership we were able to walk around for a good 15 minutes before someone came to talk to us. We liked that so we could get an idea of what we wanted to try out. As soon as Faye walked out she was extremely friendly and very professional. She listened to what we wanted and stuck within our price range we wanted to stay at. She suggested the car we ended up purchasing and it was fate because it was perfect for our growing family. After we determined that was the car we would be buying she made the long process of waiting a great time. She kept us company and very informed of what what going on with the process. It was a spur of the moment drop in to the dealership and I’m glad we did it! It was meant to be and I couldn’t be happier with the service we were given! More

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