Check out Felicia Murphy's reviews on DealerRater

March 04, 2026

Dealership Rating

Employee Rating

They are a great dealership and service department. Will highly recommend them to other peopleand plan on using them for all future repairs. Will highly recommend them to other peopleand plan on using them for all future repairs. More

by Chrisjacks1974

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Felicia Murphy

Report | Print

Mar 04, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

February 26, 2026

Dealership Rating

Employee Rating

Very friendly I always use them and will continue to use them I trust them fully with my vehicle honest people to deal with them I trust them fully with my vehicle honest people to deal with More

by Solesamanda23

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Harl Bahntge, Melissa Lankford

Report | Print

Feb 26, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

February 22, 2026

Dealership Rating

Employee Rating

Service was quick. All associates were friendly and helpful. Helped get the part needed for my car in a timely manner. All associates were friendly and helpful. Helped get the part needed for my car in a timely manner. More

by agc

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Felicia Murphy

Report | Print

Feb 26, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

February 21, 2026

Dealership Rating

Employee Rating

Greg m as great. Didn’t try to push anything on me. Listened to what I wanted and helped make the trade in process smooth and easy. Every one at Mike Butch had a grea Didn’t try to push anything on me. Listened to what I wanted and helped make the trade in process smooth and easy. Every one at Mike Butch had a great attitude and made the whole experience great! More

by robertshuddleston

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Bart Duncan, Michael Burch, Harl Bahntge, Greg White, Deanna Lightsey

Report | Print

Feb 26, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

February 17, 2026

Dealership Rating

Employee Rating

Got my oil changed and tires rotated. Very quick and affordable! Everybody that I was in contact with were professional and kind! Very quick and affordable! Everybody that I was in contact with were professional and kind! More

by junegolub76

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Felicia Murphy

Report | Print

Feb 26, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

February 07, 2026

Dealership Rating

Employee Rating

My appointment was kept promptly and the service was done in a timely manner. Good dealership!! in a timely manner. Good dealership!! More

by stevekpastor

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Felicia Murphy

Report | Print

Feb 09, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

February 05, 2026

Dealership Rating

Employee Rating

Service was timely and efficient. Dealership very neat and tidy friendly and comfortable. Very pleasant to work with. Dealership very neat and tidy friendly and comfortable. Very pleasant to work with. More

by Rickyking1956

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Felicia Murphy

Report | Print

Feb 06, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

February 04, 2026

Dealership Rating

Employee Rating

I've never been charged for a diagnosis that no codes came up but some part changer said its something in the transmission and he won't know until he breaks it down. Which He said it was shifting rough f came up but some part changer said its something in the transmission and he won't know until he breaks it down. Which He said it was shifting rough from 4th to 3rd and I told them prior I thought second to first was harder down shifting never 4th to 3rd.It still isn't. So long story short. Yall want to charge me over 3,000 dollars on a whim. And whoever was the cashier was crabby.I will not be back.And I will definitely go back to Chevy. More

by PONTOONMAN74

Verified Customer

Recommend Dealer

No

Other Employees Tagged: Felicia Murphy

Report | Print

Feb 12, 2026 -

Mike Burch Ford Blackshear responded

Thank you for taking the time to share your feedback and for speaking directly with our Service Manager about your recent experience. We truly appreciate the opportunity to listen and better understand your concerns. Feedback like yours helps us improve and ensure we’re delivering the level of service our customers expect and deserve. We hope to have the opportunity to earn back your trust and your business in the future. If there is ever anything we can assist you with, please don’t hesitate to reach out.

January 30, 2026

Dealership Rating

Employee Rating

It was fine. The truck was picked up and brought back and the recal item were taken care of. The truck was picked up and brought back and the recal item were taken care of. More

by grimesfred18

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Felicia Murphy

Report | Print

Feb 02, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

Feb 02, 2026 -

grimesfred18 responded

You are welcome.

January 29, 2026

Dealership Rating

Employee Rating

Very Efficient and friendly Very helpful and providing details on what's being done to your vehicle and why details on what's being done to your vehicle and why More

by afghanmedic

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Felicia Murphy

Report | Print

Jan 29, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

Felicia Murphy | Page 3

Service Advisor

Mike Burch Ford Blackshear

78 Reviews of Felicia Murphy

Dealership Inventory (93 Vehicles)