Felix N. Vasquez JR.
Felix N. Vasquez JR. at Five Star Ford of Dallas

Felix N. Vasquez JR.

Ford Master Certified Service Advisor

Five Star Ford of Dallas

8900 W. President George Bush Turnpike
Dallas, TX 75252

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4.8
5 Reviews

I grew up in the Automotive Industry. After college in 1990 I started in Automotive Services Industry. I started with Ford in 1996. Having been a Reserve Police Officer in 2005 I transitioned to full-time Law Enforcement. I served a total 22 years in Law Enforcement in North Texas. In 2017 I returned to the Automotive Industry, and have been with Sam Pack's Five Star Ford Dallas for 7 years. I am a Ford Motor Company Master Certified Service Advisor. I pride myself in automotive technology, transparency, clarity, integrity all to an end of creating and keeping a satisfied, well-informed service client.

Dealership Experience

8 yrs

Industry Experience

35 yrs, 9 mos

Specialties & Trainings

FORD MOTOR COMPANY MASTER CERTIFIED SERVICE ADVISOR

4.8

5 Reviews

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5 Reviews of Felix N. Vasquez JR.

August 05, 2025

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Employee Rating

Felix Vasquez was awesome to work with on my F-150. He got my truck fixed in less than three days AND got the warranty deductible covered so the fix was 100% free! Felix was great to work with. More

by Jakep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 06, 2025

Five Star Ford of Dallas responded

Thank you, Jakep, for taking the time to share your Five Star Ford Dallas service experience. Felix is dedicated to helping our customers and it is great to hear you are happy with your truck's repair. When you need advice or another appointment, please reach us at 972-985-3600. We are here for you! Take care, Jerry Thompson, Service Director

July 29, 2025

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Employee Rating

I had the pleasure of working with Felix Vasquez during my F150’s service appointment. He concisely explained what to expect during the service visit. After the service was completed, he detailed exactly w More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 30, 2025

Five Star Ford of Dallas responded

JD, We're thrilled that Felix provided such a great experience during your service appointment. It's fantastic to know his clear explanations made your first time to Five Star Ford Dallas so positive. We truly appreciate your feedback! If you need advice before your next visit, reach Felix or me at 972-985-3600. Safe travels and thanks again, Jerry Thompson, Service Director

March 29, 2025

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Employee Rating

Michael was great to work with. He quickly understood what our needs were, and didn’t waste our time. This could go down for the quickest and easiest experience I’ve ever had purcha More

by John G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 30, 2025

Five Star Ford of Dallas responded

John, We're thrilled to hear Michael made your vehicle purchase at Five Star Ford Dallas such an easy experience. We're proud of his ability to understand customer needs and his extensive Ford knowledge. Thank you for your kind words and let us know how we can help you enjoy your new Ford. Please stay in touch at 972-985-3600. Congratulations! Best regards, Thomas Bies, General Sales Manager

January 02, 2025

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Jillian helped me get into my first Ford with confidence especially when looking for something that can tow while having the off road package. More

by Eddie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jillian Kehoe

Jan 03, 2025

Five Star Ford of Dallas responded

Eddie, Thank you so much for your kind words and for choosing Five Star Ford Dallas! We're thrilled to hear that Jillian was able to help you find the perfect vehicle to meet your needs. We strive to provide an informative car-buying experience and we want to hear from you at 972-985-3600 should you need additional advice. We hope you enjoy many years of safe and happy driving in your Ford. Take care, Thomas Bies, General Sales Manager

November 14, 2024

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Employee Rating

Your web page sucks. Tried to cancel and change an appointment but it didn't work. So I had to call and a human being helped to change the date. I've written web pages More

by jblood@bloodfamily.org
Service Communication
Recommend Dealer
Yes
Nov 15, 2024

Five Star Ford of Dallas responded

Jblood, We apologize that your recent experience on our website was frustrating. Your feedback is valuable to us, and we appreciate you taking the time to share it. I am available to help you. Reach me directly at jthompson@fivestarforddallas.com or 972-985-3600. I would be more than happy to be your contact. Thank you again for your feedback. We value your business and hope to provide you with a better experience in the future. Sincerely, Jerry Thompson, Service Director

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