Preston Carpenter
FS Performance Director
Five Star Ford of Dallas
8900 President George Bush Tpke
Dallas, TX 75252
Dealership Experience
4 yrs, 2 mos
Industry Experience
5 yrs, 8 mos
23 Reviews
Write a Review23 Reviews of Preston Carpenter
August 04, 2026
Called multiple times about horrible wrap on my car and will not return phone calls or emails. Lots of problems with the wrap bubbling and coming up on my new car and they won’t fix it. Would not recommend will not return phone calls or emails. Lots of problems with the wrap bubbling and coming up on my new car and they won’t fix it. Would not recommend ever buying a car from this dealership. More
Other Employees Tagged: Lupita Nunez
June 24, 2026
Raed was fantastic. He didn’t try to pressure me at all and answered all texts/calls quickly even after the sale. He even helped facilitate some service items that wer He didn’t try to pressure me at all and answered all texts/calls quickly even after the sale. He even helped facilitate some service items that weren’t his responsibility. If you are looking for a vehicle, go see Raed. John in finance was great. He was honest about what each of my options were and even gave advice on that gave me more of what I wanted and needed vs what was the most expensive option. Preston and Lupita were great in taking care of some after market add-ons I wanted. They were upfront and transparent with the entire process. Work was completed in a timely manner and kept me updated throughout. More
Other Employees Tagged: Lupita Nunez, Raed Ashkar, John Ballard
June 19, 2026
Fast, easy transaction from the time I ordered my truck to delivery. Finance team was also easy to work with as well as the aftermarket team. to delivery. Finance team was also easy to work with as well as the aftermarket team. More
Other Employees Tagged: Brett Ingersoll, Jordan Roberts
May 26, 2026
Honest and personalized service. Great experience from beginning to end. Trustworthy service department for post-sale support. Great experience from beginning to end. Trustworthy service department for post-sale support. More
Other Employees Tagged: Thomas Bies, Jillian Kehoe
April 17, 2026
I’ve bought a few pickups before all over Texas and Arkansas. Five Star is a great dealership to buy from. From the hard work of the salesman, sales manager, accessory manager, and finance manager the Arkansas. Five Star is a great dealership to buy from. From the hard work of the salesman, sales manager, accessory manager, and finance manager they where all great and very knowable. I’d highly recommend if anyone is buying a Ford , do as I did, to drive a little farther to Five Star and in joy the friendly process. More
Other Employees Tagged: Tarek Salama, Landon Alvarado
February 28, 2026
We have had an amazing experience with 5 Star! Name says it all! Joe provided a flawless experience from day one! Highly recommend them and we love this custom build out! Name says it all! Joe provided a flawless experience from day one! Highly recommend them and we love this custom build out! More
Other Employees Tagged: Joe Crawford, John Ballard
July 30, 2025
The customer experience has been very disappointing. It feels very transactional and not focused on the customer beyond get them and in and out. It feels very transactional and not focused on the customer beyond get them and in and out. More
Other Employees Tagged: Lupita Nunez, Quinn Maloney , Matt Jones
May 11, 2025
Thomas, Jose and the entire team at Five Star Ford Dallas were amazing! They made the entire process of buying my car so easy! I would recommend them to everyone! were amazing! They made the entire process of buying my car so easy! I would recommend them to everyone! More
Other Employees Tagged: Brett Ingersoll, Thomas Bies, Jose Ruiz
April 03, 2025
The process was quick and easy No surprises or pressure to buy extras Very happy to buy extras Very happy More
Other Employees Tagged: Tyrone Burks, Tarek Salama
March 31, 2025
Micheal was extremely helping our family select the right car for us. No pressure at all, he went out of his way to answer every question we had even if he had to track down others to help out. car for us. No pressure at all, he went out of his way to answer every question we had even if he had to track down others to help out. More
Other Employees Tagged: Michael Neustifter

