Felix Ortega | Page 6

Felix Ortega was very helpful , responsive and knowledgeable. He did what he promised to do. Ford of Kendall on the other hand was never any of this. It was never a pkeasure working with them knowledgeable. He did what he promised to do. Ford of Kendall on the other hand was never any of this. It was never a pkeasure working with them More

by FAFTIMOS Verified Customer Verified Customer

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My car has been in the shop for more than 2 weeks for a warranty related issue ( the whole rear axle needs to be replaced ), and it will take another 3 weeks for the part to arrive. I ask for a rental and warranty related issue ( the whole rear axle needs to be replaced ), and it will take another 3 weeks for the part to arrive. I ask for a rental and they told me that instead take my car ( with a broken axel) and drive carefully and few miles. This is not counting the other weeks that the truck has been on the dealer of other stuff. This has been the worst experience so far in any dealership when dealing with a warranty issue. More

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Good service, on points will call again for service and have my vehicle fixed their have my vehicle fixed their More

by Lavanmcknight10 Verified Customer Verified Customer

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This dealership ripped me off and tried to take advantage of me when I sent my car in to their service center. If you’re not a man who knows about mechanics I wouldn’t suggest using this dealership. of me when I sent my car in to their service center. If you’re not a man who knows about mechanics I wouldn’t suggest using this dealership. More

by MSERRA327 Verified Customer Verified Customer

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always have a great experience when servicing my vehicles. friendly staff, quick turnaround time for service. highly recommend. vehicles. friendly staff, quick turnaround time for service. highly recommend. More

by Gnovo Verified Customer Verified Customer

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I took my Ranger there with a problem with the brake pedal that was too low, I had taken the truck several times to another Ford dealer with the same problem and they were not able to solve the problem. pedal that was too low, I had taken the truck several times to another Ford dealer with the same problem and they were not able to solve the problem. I understand that it took you guys about 5 weeks to solve the problem, but you did it, that made me very happy because I love the Ranger and I was about to give it up for a Chevy. More

by Larry@larryandassociates.com Verified Customer Verified Customer

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En esta oportunidad la atencion fue muy diligente y de primera, desde la recepcion hasta la entrega primera, desde la recepcion hasta la entrega More

by Rubenochoa6941 Verified Customer Verified Customer

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Excelente servicio magnífica atención una muy buena experiencia los recomiendo mucho no duden en visitar el taller Ford experiencia los recomiendo mucho no duden en visitar el taller Ford More

by LIONY89ESPINOSA Verified Customer Verified Customer

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Felix Ortega was very professional and efficient. With His attention to detail at Five star , he is a great asset to Kendall ford and his superiors. With His attention to detail at Five star , he is a great asset to Kendall ford and his superiors. More

by TIMEZONE130 Verified Customer Verified Customer

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Courteous and good follow up. One of the service men came and told us what he thought was going on One of the service men came and told us what he thought was going on More

by Debbieher Verified Customer Verified Customer

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