Felix Villatoro

Crest Cadillac responded

Thank you for sharing your experience with us, Antoinette! It is wonderful to hear that Felix and Caleb made such a positive impression during your visit. Knowledgeable and professional team members are something we take great pride in, and it means a lot to know that came through during your purchase. We hope you are loving your new vehicle, and we look forward to serving you again!

Crest Cadillac responded

Thanks for sharing this! It sounds like Felix went above and beyond to make sure your visit was smooth and stress-free. Having everything ready before you even walked in the door is exactly the kind of experience we aim to provide. We are glad you drove away with the car you wanted and hope to see you again!

Crest Cadillac responded

Thank you for sharing this! It is great to hear that your visit felt welcoming and comfortable from the start. We take pride in making sure our customers feel at ease, and knowing that our team presented warranty options without any pressure means a lot to us. We hope to see you again soon!

Crest Cadillac responded

Thank you, Todd! We're thrilled to hear you had such a positive experience with Felix, Joshua, Maritza, and Mike. We'll be sure to pass along your kind words to the team. Enjoy your new vehicle, and we look forward to seeing you again at Crest Cadillac!

Crest Cadillac responded

We are elated to hear about your experience with our team! It is wonderful to know that you felt at ease throughout the process and that your time was respected every step of the way. A relaxed and professional environment is something we genuinely strive for, and it means a great deal to hear that it came through during your visit. Thank you for taking the time to share this feedback. We truly value your kind words and look forward to serving you again whenever the need arises!

Crest Cadillac responded

Thanks so much for sharing your kind words! It is wonderful to hear that Felix has been attentive and consistently delivers on exactly what you are looking for. That kind of clear communication and reliability makes all the difference, and we are glad it has made a positive impact on your experience with us.

Crest Cadillac responded

We appreciate you taking the time to share your feedback regarding your recent experience with our sales team. Our goal is to provide professional communication, attentive customer service, and transparent pricing throughout every stage of the vehicle purchasing process. We understand your concerns regarding follow-up communication, wait times during your visit, and your interactions with members of our sales and management teams. Feedback like yours is important as we continually work to improve the customer experience. Please reach out to Caleb Brosin at CBrosin@vtaig.com so we may review your concerns further and assist you directly

Crest Cadillac responded

We are delighted to hear about your positive experience with our team at Crest Cadillac. Your recognition of our professionalism and expertise means everything to us, and we truly appreciate you taking the time to share your feedback.

Crest Cadillac responded

Thank you immensely for highlighting the values that matter most to us. Your recognition of our commitment to being honest and transparent in all our interactions means everything to our team. We understand how important it is to work with people you can trust, and we're grateful you experienced that genuine approach during your time with us. Your support truly makes a difference, and we appreciate you taking the time to share your positive experience with others.

Crest Cadillac responded

We are delighted to hear about your wonderful experience with your third vehicle purchase! Your loyalty and trust in our team and dealership means everything to us. It brings us great joy to know that each visit has exceeded your expectations and that we continue to improve with every interaction. Having customers like you who choose to return time and again is truly the greatest compliment we could receive. We look forward to serving you for many years to come and making each future experience even more exceptional.