Felix Villatoro
Felix Villatoro at Crest Cadillac

Felix Villatoro

Cadillac Certified Sales Consultant

Crest Cadillac

6280 State Hwy 121
Frisco, TX 75034

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4.8
59 Reviews

Languages Spoken

Spanish Spanish

4.8

59 Reviews

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59 Reviews of Felix Villatoro

October 24, 2026

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Employee Rating

I am a repeat customer over the past 10 years and will continue to return. Everyone from the sales to the service department are always attentive and courteous. If it is car trouble or buying a car, even More

by PENYPLC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Freel, Kodie Cadenhead, Keilyn Michaelis , Robert Beaumont is always my first contact! Totally trust this man!

Oct 26, 2026

Crest Cadillac responded

Thank you for your review and for being a loyal customer for the past 10 years. It means a lot to know that our team across both sales and service has consistently made you feel respected and well cared for. We look forward to continuing to earn your trust for many more years to come.

October 01, 2026

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Felix and Caleb were very knowledgeable, kind, and professional. I had an amazing experience purchasing my new vehicle from Creat Cadilliac More

by Antoinetteclark13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Caleb Brosin

Oct 02, 2026

Crest Cadillac responded

Thank you for sharing your experience with us, Antoinette! It is wonderful to hear that Felix and Caleb made such a positive impression during your visit. Knowledgeable and professional team members are something we take great pride in, and it means a lot to know that came through during your purchase. We hope you are loving your new vehicle, and we look forward to serving you again!

September 26, 2026

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Employee Rating

Felix was awesome. Felix had everything ready when I arrived. Made sure I had the car I wanted More

by CARRIELEECAMPBELL08
Recommend Dealer
Yes

Other Employees Tagged: Felix Villatoro

Sep 28, 2026

Crest Cadillac responded

Thanks for sharing this! It sounds like Felix went above and beyond to make sure your visit was smooth and stress-free. Having everything ready before you even walked in the door is exactly the kind of experience we aim to provide. We are glad you drove away with the car you wanted and hope to see you again!

September 17, 2026

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Very pleasant The dealership is very welcoming and friendly. There are lots of options for warranties but they're not upselling any of them. More

by Farooq A
Recommend Dealer
Yes

Other Employees Tagged: Felix Villatoro

Sep 18, 2026

Crest Cadillac responded

Thank you for sharing this! It is great to hear that your visit felt welcoming and comfortable from the start. We take pride in making sure our customers feel at ease, and knowing that our team presented warranty options without any pressure means a lot to us. We hope to see you again soon!

July 24, 2026

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Excellent experience with the whole team at Crest Cadillac. Everyone was very professional and they treated us with the great care throughout the whole buying process. Our sales person, Felix Villato More

by Todd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kodie Cadenhead , Mike Brosin, Joshua Gabbai, Maritza Manzano

Jul 28, 2026

Crest Cadillac responded

Thank you, Todd! We're thrilled to hear you had such a positive experience with Felix, Joshua, Maritza, and Mike. We'll be sure to pass along your kind words to the team. Enjoy your new vehicle, and we look forward to seeing you again at Crest Cadillac!

June 24, 2026

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Employee Rating

Felix was a delight to work with. He is professional, competent and effective with use of his time and our time. A relaxed sales environment. It was a pleasure doing business with H More

by IBAKER4530
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jordan Naemi

Jun 25, 2026

Crest Cadillac responded

We are elated to hear about your experience with our team! It is wonderful to know that you felt at ease throughout the process and that your time was respected every step of the way. A relaxed and professional environment is something we genuinely strive for, and it means a great deal to hear that it came through during your visit. Thank you for taking the time to share this feedback. We truly value your kind words and look forward to serving you again whenever the need arises!

June 19, 2026

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Felix helps keep me in the loop and doesn’t miss a beat when I tell him what I want. More

by Richard Hattaway
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Caleb Brosin , Logan

Jun 22, 2026

Crest Cadillac responded

Thanks so much for sharing your kind words! It is wonderful to hear that Felix has been attentive and consistently delivers on exactly what you are looking for. That kind of clear communication and reliability makes all the difference, and we are glad it has made a positive impact on your experience with us.

June 18, 2026

Dealership Rating
Employee Rating

RUN FROM THESE GUYS! !! This happened at the Cadillac dealership…….My salesman(using that term loosely) name was Felix. Has no idea what he’s doing. Blows your phone u More

by Tim.mccalla
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Kodie Cadenhead

Jun 18, 2026

Crest Cadillac responded

We appreciate you taking the time to share your feedback regarding your recent experience with our sales team. Our goal is to provide professional communication, attentive customer service, and transparent pricing throughout every stage of the vehicle purchasing process. We understand your concerns regarding follow-up communication, wait times during your visit, and your interactions with members of our sales and management teams. Feedback like yours is important as we continually work to improve the customer experience. Please reach out to Caleb Brosin at CBrosin@vtaig.com so we may review your concerns further and assist you directly

May 25, 2026

Dealership Rating
Employee Rating

Great job Great job by everyone very professional Very experienced in their jobs Will recommend them to all More

by lloydhadaway
Recommend Dealer
Yes

Other Employees Tagged: Felix Villatoro

May 29, 2026

Crest Cadillac responded

We are delighted to hear about your positive experience with our team at Crest Cadillac. Your recognition of our professionalism and expertise means everything to us, and we truly appreciate you taking the time to share your feedback.

May 16, 2026

Dealership Rating
Employee Rating

Integrity friendly and transparent This says it all for now my friends Thank for the support More

by lombana.john
Recommend Dealer
Yes

Other Employees Tagged: Felix Villatoro

May 26, 2026

Crest Cadillac responded

Thank you immensely for highlighting the values that matter most to us. Your recognition of our commitment to being honest and transparent in all our interactions means everything to our team. We understand how important it is to work with people you can trust, and we're grateful you experienced that genuine approach during your time with us. Your support truly makes a difference, and we appreciate you taking the time to share your positive experience with others.

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