118 Reviews
Write a Review118 Reviews of Fernando Diaz
March 22, 2019
Repair bent rim Very cost effective option clearly provided instead of replacing bent rim with good service and communication. Also provided a loaner car while work w Very cost effective option clearly provided instead of replacing bent rim with good service and communication. Also provided a loaner car while work was done. More
March 13, 2019
Service/repair Awesome service always. Always trust the advice and communication through the process. Everything is fast and thorough. Area is great to sit and work Awesome service always. Always trust the advice and communication through the process. Everything is fast and thorough. Area is great to sit and work in while I wait! More
Other Employees Tagged: Adam Goldstein, Anthony Chirico, Brandon Dailey , Anthony Tippett Jr. , Nigel Desilva
March 09, 2019
Very efficient As always , there caring attitude and quick response to any problem or question we have are appreciative. Fernando is the one we always deal with and As always , there caring attitude and quick response to any problem or question we have are appreciative. Fernando is the one we always deal with and he is absolutely fantastic ! We had Brandon and Anthony this last time equally fantastic !! Thank you More
Other Employees Tagged: Anthony Chirico, Brandon Dailey
March 01, 2019
Periodic Maintenance Have been a customer for many years and highly recommend the services. Michael Howard has always been terrific. Service Department is always helpf Have been a customer for many years and highly recommend the services. Michael Howard has always been terrific. Service Department is always helpful and friendly. Maintenance is always done promptly. More
Other Employees Tagged: Michael Howard , Anthony Chirico, Brandon Dailey
March 01, 2019
Staff is great. Super responsive and honest I have been going to this service center for years. Staff is awesome and friendly. I have older vehicles that I feel have lasted a lot longer do to gr I have been going to this service center for years. Staff is awesome and friendly. I have older vehicles that I feel have lasted a lot longer do to great work and the team staying on top of my service visits More
Other Employees Tagged: Anthony Chirico, Anthony Tippett Jr. , Nigel Desilva
February 25, 2019
60K mile checkup Great experience overall. Very courteous service person. Reached early but that was just not a problem. The wait seemed very long (2 hours); expected Great experience overall. Very courteous service person. Reached early but that was just not a problem. The wait seemed very long (2 hours); expected it to be substantially less. More
Other Employees Tagged: Nigel Desilva
February 05, 2019
Exceptional bunch These guys have always taken care of me with minimum inconvenience . Eric, Fernando Garcia and quiet a few more on that team. Great work fellas, keep These guys have always taken care of me with minimum inconvenience . Eric, Fernando Garcia and quiet a few more on that team. Great work fellas, keep it up! More
Other Employees Tagged: Eric Amoah
January 31, 2019
Professional, reliable and comprehensive service experience. The "drive in no appointment needed" option for routine service makes this dealer a fantastic resource. Clear estimates of the time I will wait, a com The "drive in no appointment needed" option for routine service makes this dealer a fantastic resource. Clear estimates of the time I will wait, a comfy waiting room with coffee and snacks, combined with free loaner cars if available, keep me confident that my time is respected. Also, the pros explain not only what is required for service, but why...and repair estimates are rated by level of need...giving me the option of postponing a service for the next visit if I want to. All in all, INFINITI of Norwood has earned my loyalty and my business. More
January 22, 2019
Oil change, tires rotation and more. I am beyond thankful for Fernando’s help who always explain to me every detail of the car service and always let me know when the next service will be I am beyond thankful for Fernando’s help who always explain to me every detail of the car service and always let me know when the next service will be. More
January 22, 2019
Customer review Extended Wait time, the cashier was not welcoming, but technicians are very nice, nice amenities, price sounds expensive, manager is friendly, overall Extended Wait time, the cashier was not welcoming, but technicians are very nice, nice amenities, price sounds expensive, manager is friendly, overall it’s good place to service your care More
Other Employees Tagged: Anthony Chirico, Brandon Dailey , Anthony Tippett Jr.