Fernando Diaz | Page 2

Customer first They serviced my wife’s vehicle on short notice and were so professional with helping her and my daughter get there belongings in and out of the vehic They serviced my wife’s vehicle on short notice and were so professional with helping her and my daughter get there belongings in and out of the vehicle More

by JILL.DEBENEDICTIS Verified Customer Verified Customer

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Repair bent rim Very cost effective option clearly provided instead of replacing bent rim with good service and communication. Also provided a loaner car while work w Very cost effective option clearly provided instead of replacing bent rim with good service and communication. Also provided a loaner car while work was done. More

by GHALUNEN Verified Customer Verified Customer

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Service/repair Awesome service always. Always trust the advice and communication through the process. Everything is fast and thorough. Area is great to sit and work Awesome service always. Always trust the advice and communication through the process. Everything is fast and thorough. Area is great to sit and work in while I wait! More

by DNKRILEY Verified Customer Verified Customer

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Very efficient As always , there caring attitude and quick response to any problem or question we have are appreciative. Fernando is the one we always deal with and As always , there caring attitude and quick response to any problem or question we have are appreciative. Fernando is the one we always deal with and he is absolutely fantastic ! We had Brandon and Anthony this last time equally fantastic !! Thank you More

by PSFCONNOR Verified Customer Verified Customer

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Staff is great. Super responsive and honest I have been going to this service center for years. Staff is awesome and friendly. I have older vehicles that I feel have lasted a lot longer do to gr I have been going to this service center for years. Staff is awesome and friendly. I have older vehicles that I feel have lasted a lot longer do to great work and the team staying on top of my service visits More

by SHELZD4 Verified Customer Verified Customer

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Periodic Maintenance Have been a customer for many years and highly recommend the services. Michael Howard has always been terrific. Service Department is always helpf Have been a customer for many years and highly recommend the services. Michael Howard has always been terrific. Service Department is always helpful and friendly. Maintenance is always done promptly. More

by MJANUS Verified Customer Verified Customer

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60K mile checkup Great experience overall. Very courteous service person. Reached early but that was just not a problem. The wait seemed very long (2 hours); expected Great experience overall. Very courteous service person. Reached early but that was just not a problem. The wait seemed very long (2 hours); expected it to be substantially less. More

by gsinha Verified Customer Verified Customer

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Exceptional bunch These guys have always taken care of me with minimum inconvenience . Eric, Fernando Garcia and quiet a few more on that team. Great work fellas, keep These guys have always taken care of me with minimum inconvenience . Eric, Fernando Garcia and quiet a few more on that team. Great work fellas, keep it up! More

by JONBARFOUR Verified Customer Verified Customer

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Professional, reliable and comprehensive service experience. The "drive in no appointment needed" option for routine service makes this dealer a fantastic resource. Clear estimates of the time I will wait, a com The "drive in no appointment needed" option for routine service makes this dealer a fantastic resource. Clear estimates of the time I will wait, a comfy waiting room with coffee and snacks, combined with free loaner cars if available, keep me confident that my time is respected. Also, the pros explain not only what is required for service, but why...and repair estimates are rated by level of need...giving me the option of postponing a service for the next visit if I want to. All in all, INFINITI of Norwood has earned my loyalty and my business. More

by VAWISEMAN Verified Customer Verified Customer

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Customer review Extended Wait time, the cashier was not welcoming, but technicians are very nice, nice amenities, price sounds expensive, manager is friendly, overall Extended Wait time, the cashier was not welcoming, but technicians are very nice, nice amenities, price sounds expensive, manager is friendly, overall it’s good place to service your care More

by MOLKIY2000 Verified Customer Verified Customer

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