Fernando Diaz | Page 6

Ridiculous I dropped my car off because my rear air-conditioner fan was locked in the max ON position. Took almost 10 days to diagnose, fix, and get back? I dropped my car off because my rear air-conditioner fan was locked in the max ON position. Took almost 10 days to diagnose, fix, and get back? Poor communication all around and even poorer service when I pulled in to pick it up. Stood there for 8 min w service people clear in view AND walking by. Not one person asked, "are you being helped?" Finally I had to stop someone waking by More

by MOT2 Verified Customer Verified Customer

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great 1st visit professional prompt service nice waiting area clean very clean easy to get to. phone call and scheduling made it super easy enjoyed the early time sl professional prompt service nice waiting area clean very clean easy to get to. phone call and scheduling made it super easy enjoyed the early time slo More

by SUE17 Verified Customer Verified Customer

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45,000 checkup I had my car in for a checkup and they found several things I was not aware of. They had the parts available and performed the work on the spot. I wa I had my car in for a checkup and they found several things I was not aware of. They had the parts available and performed the work on the spot. I was given a car to use as the work was performed My first service appointment with this dealership and could not be more pleased More

by Sandi Verified Customer Verified Customer

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One of the best service I’m beyond thankful for all the time they take to explain every single detail I ask, specially Fernando he has been the best when it comes to help me I’m beyond thankful for all the time they take to explain every single detail I ask, specially Fernando he has been the best when it comes to help me out with any service that my car needs. Thanks to everyone. More

by DENISOLIVA09 Verified Customer Verified Customer

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Excellent Service I started bring my car to Infiniti if Norwood because of my dis-satisfaction with another dealership. Fernando has been an excellent service consultan I started bring my car to Infiniti if Norwood because of my dis-satisfaction with another dealership. Fernando has been an excellent service consultant and I am very happy that I made the change. More

by Sharkz Verified Customer Verified Customer

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Great service and convenient I have always appreciated I can drive in without an appointement and get an oil change, routine maintenance or other repair with either a reasonable w I have always appreciated I can drive in without an appointement and get an oil change, routine maintenance or other repair with either a reasonable wait in the comfortable lounge or take a loaner. More

by TomD Verified Customer Verified Customer

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Great I am very grateful to everyone but mostly with Fernando Díaz, he’s always trying his best to explain every single detail about any service. I am very grateful to everyone but mostly with Fernando Díaz, he’s always trying his best to explain every single detail about any service. More

by DENISOLIVA09 Verified Customer Verified Customer

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They are great and work is done well I like their services. They made feel at home and the staffs are great. The waiting area is nice and they all u needed. Ok I like their services. They made feel at home and the staffs are great. The waiting area is nice and they all u needed. Ok More

by BONACHY_999 Verified Customer Verified Customer

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Great Experience! As a long-standing Infiniti customer, my numerous dealings with the Infiniti Service Center, no matter the reason for my visit, have always been handl As a long-standing Infiniti customer, my numerous dealings with the Infiniti Service Center, no matter the reason for my visit, have always been handled in a professional, thorough, courteous and timely manner. The service staff is friendly and helpful which makes for a hassle-free experience. More

by MMBERLUTI Verified Customer Verified Customer

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Excellent service very time I go . Would definitely recommend Mr.Diaz for his excellent customer service and kindness. Thank you for your help always Thanks service very time I go . Would definitely recommend Mr.Diaz for his excellent customer service and kindness. Thank you for your help always Thanks More

by k_m_2390 Verified Customer Verified Customer

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