Fernando Lozano

Fernando was responsive and stayed true to his word every step of the way. I had issues with my old title and he saved the car for me! Not high Pressure sale but i told him what i was looking for and he fo step of the way. I had issues with my old title and he saved the car for me! Not high Pressure sale but i told him what i was looking for and he found it fast. More

by RAYBURNJ4 Verified Customer Verified Customer

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It was a great experience with Fernando, I will definitely buy another car from him and this dealership. definitely buy another car from him and this dealership. More

by gollo78 Verified Customer Verified Customer

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He was very professional and helped us out a lot and would recommend, thank you. would recommend, thank you. More

by shazia.hammad Verified Customer Verified Customer

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The finance person, Dominic Thornton, assigned to my purchase needs coaching in talking to customers. After talking to him 2 times I was ready to not buy the vehicle. His attitude and demeanor is not me purchase needs coaching in talking to customers. After talking to him 2 times I was ready to not buy the vehicle. His attitude and demeanor is not meant for public interaction. I can be more specific if needed. Fernando Lozano, on the other hand, is who restored my faith that I was an important customer and that my satisfaction mattered. Lexus can thank him for changing my mind. I would definitely like to purchase another vehicle from Fernando in the foreseeable future. More

by ototo08 Verified Customer Verified Customer

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Finance was not that great. I was approve by a bank and I sing the loan with that bank. However, I received a letter from a different bank that the one I singed with. Now I’m st I was approve by a bank and I sing the loan with that bank. However, I received a letter from a different bank that the one I singed with. Now I’m struggling to pay bill. More

by miguelcg7 Verified Customer Verified Customer

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He was friendly and explain the process to buy the car and answer all my questions about it and answer all my questions about it More

by anaco40 Verified Customer Verified Customer

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Great service! Fernando was professional, helpful, and very knowledgeable on the technical aspects. Made the process easy and stress-free. Highly recommend! Fernando was professional, helpful, and very knowledgeable on the technical aspects. Made the process easy and stress-free. Highly recommend! More

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Fernando was amazing, he was helpful and accommodating about letting me drive the car and holding it until my husband could see it. Everything he did was thoughtful and top notch!! We will definitely be b about letting me drive the car and holding it until my husband could see it. Everything he did was thoughtful and top notch!! We will definitely be back for our next car purchase. More

by lorrising Verified Customer Verified Customer

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Álvaro and Fernando make an excellent team! My oldest daughter was in a car accident, he car was totaled and they made sure to find a car within our budget within less than 24 hours. We had rea My oldest daughter was in a car accident, he car was totaled and they made sure to find a car within our budget within less than 24 hours. We had ready for her within 1 business, simply amazing!! Thank you both for making a stressful situation stress-free. Sterling in the finance department was very professional and highly efficient! The process took minutes from start to finish. Simply incredible!! More

by soniaginnette Verified Customer Verified Customer

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The service provided by everyone is really SUPREME. The best in class in automotive retail industry I have ever experienced. This should be the standard of Excellence. Thank you Westside Lexus. The best in class in automotive retail industry I have ever experienced. This should be the standard of Excellence. Thank you Westside Lexus. More

by citizennoor Verified Customer Verified Customer

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