Fernando Luna

Fernando was great, really cared about me as a customer. Overcommunicated about the status of my car and gave me a realistic estimate of how long it would take. Told me about recommended service and was res Overcommunicated about the status of my car and gave me a realistic estimate of how long it would take. Told me about recommended service and was respectful when I decided to wait until next time for some service. More

by Tfreet Verified Customer Verified Customer

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Went to get my Tacoma serviced and ended up purchasing a new vehicle. Only complaint is it took approximately 4 + hours to complete the deal. Otherwise employees were great. new vehicle. Only complaint is it took approximately 4 + hours to complete the deal. Otherwise employees were great. More

by NOLMEDA1026 Verified Customer Verified Customer

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Fernando gave me all the information I needed on my car that I didn't know of and was great to work with. that I didn't know of and was great to work with. More

by LAGITTNESSMAN Verified Customer Verified Customer

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Friendly and helpful through the process. Provided different solutions and helped ultimately making the repair affordable. Provided different solutions and helped ultimately making the repair affordable. More

by TCK253 Verified Customer Verified Customer

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Very thorough explaining things to me. I got to choose the most important things I need to replace in my car instead of just telling me I need to replace some certain parts that is actuall I got to choose the most important things I need to replace in my car instead of just telling me I need to replace some certain parts that is actually not that so important More

by KATHERINEPAPA Verified Customer Verified Customer

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Great! !! quick and informed service very helpful. Very professional and kept me well informed. The service writer has excellent communication, was very know !! quick and informed service very helpful. Very professional and kept me well informed. The service writer has excellent communication, was very knowledgeable. More

by Karen Cuevas Verified Customer Verified Customer

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It was great, very understanding of the situation with my truck. I'm happy that my truck is in running order again! I'll definitely be back to see Findlay Toyota and Fernando again if anything were to happen truck. I'm happy that my truck is in running order again! I'll definitely be back to see Findlay Toyota and Fernando again if anything were to happen again! More

by HAJONES17 Verified Customer Verified Customer

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Excellent help, with Fernando and Steve the service manager helping me with the replacement of my broken gas cap on the RAV 4 manager helping me with the replacement of my broken gas cap on the RAV 4 More

by ACEBEACH Verified Customer Verified Customer

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Fernando was great. Went above and beyond to look at my other key abs go through all the options I had. Appreciate his passion. Went above and beyond to look at my other key abs go through all the options I had. Appreciate his passion. More

by MYOUNGMAN4 Verified Customer Verified Customer

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Fernando did an excellent job , kept me informed, was great to work with !! Great job great to work with !! Great job More

by ECHAIRLV Verified Customer Verified Customer

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