Fernando Luna
Fernando Luna at Findlay Toyota

Fernando Luna | Page 2

Service Advisor

Findlay Toyota

7733 Eastgate Rd
Henderson, NV 89011

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4.9
72 Reviews
4.9

72 Reviews

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72 Reviews of Fernando Luna

September 24, 2026

Dealership Rating
Employee Rating

You people are friendly and pretty knowledgeable. When you make an appointment you get your car on the promised time. The work done is high quality. More

by LAJEFFZEPHYR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 16, 2026

Dealership Rating
Employee Rating

Fernando was easy to work with. He took care of my visit quickly and courteously. Very professional. Well trained and efficient. He seemed to be a great asset to your team. More

by DALE100570
Recommend Dealer
Yes

Other Employees Tagged: Fernando Luna

September 07, 2026

Dealership Rating
Employee Rating

Fernando was very helpful durning my visit to the maintenance department, and he also kept me updated. More

by Ryeag3r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 02, 2026

Dealership Rating
Employee Rating

All the extra services are a little too expensive in my opinion. Make the services a little more affordable. More

by DOCTORDRU
Recommend Dealer
Yes

Other Employees Tagged: Fernando Luna

Sep 17, 2026

Findlay Toyota responded

Thank you so much for providing our service team member, Fernando with this 5-star review! We completely understand where you're coming from regarding cost and pricing. Maintaining a vehicle can certainly add up, and we appreciate you being upfront about your concerns regarding the cost. Because we streamline our operations and focus directly on efficient, transparent care, we're actually able to offer more competitive pricing than many of our local counterparts—without ever compromising on the quality of parts or certified expertise your vehicle deserves. We appreciate you and thank you for choosing Findlay Toyota Service Department and are always here when you need us!

August 29, 2026

Dealership Rating
Employee Rating

Fernando went above and beyond making sure my truck was serviced promptly and perfectly Fantastic service advisor More

by JASONHSIEHDDS
Recommend Dealer
Yes

Other Employees Tagged: Fernando Luna

Oct 12, 2026

Findlay Toyota responded

"Thank you for sharing your experience, Jason! We pride ourselves on delivering excellent service, and we’re glad we met your expectations. Please don't hesitate to reach out if you need anything else! Take care and thank you for choosing Findlay Toyota Service Department!

August 27, 2026

Dealership Rating
Employee Rating

Service rep kept us waiting 2 hours, vehicle was ready before, had to go up and ask. Vehicle paperwork and key was there, no representative there. More

by ROBERTMARASSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Falcone

Oct 14, 2026

Findlay Toyota responded

Thank you for speaking with me and providing our service department with the grace to make things right! We appreciate your understanding and can't wait to knock your socks off during your next visit!

August 21, 2026

Dealership Rating
Employee Rating

All went well with my service and oil change. Fernando was great and very kind and helpful More

by Melina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 12, 2026

Findlay Toyota responded

We appreciate your kind words, Melina! So glad you enjoyed your service visit with us and we can't wait to service you and your vehicle in the future! Thank you so much again for choosing Findlay Toyota!

August 11, 2026

Dealership Rating
Employee Rating

Fernando was excellent. Explained everything, made sure I was accommodated, and kept up to date with my service. Excellent customer service. More

by MARKEEHOPE50
Recommend Dealer
Yes

Other Employees Tagged: Fernando Luna

Oct 09, 2026

Findlay Toyota responded

Hi Markee! Thank you so much for the fantastic 5-star review! We're thrilled to learn our team member, Fernando took great care of you and your Corolla during your visit! Providing efficient and transparent service is always our top priority! We look forward to seeing you again for your next maintenance visit and thank you so much for choosing the Findlay Toyota Service Department !

August 06, 2026

Dealership Rating
Employee Rating

More than 5 hours to do a break job is ridiculous! I'll go elsewhere next time! More

by Bigmaverick45
Recommend Dealer
No

Other Employees Tagged: Fernando Luna

July 28, 2026

Dealership Rating
Employee Rating

Fernando kept me informed and was very professional. They got me out earlier than expected. More

by J4REED17
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Sep 15, 2026

Findlay Toyota responded

Thank you for providing our team member, Fernando with this sweet 5-star review! We're so happy to learn Fernando provided you with awesome customer service with a friendly delivery! Thank you for choosing Findlay Toyota, we're always when if you need us!

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