Fernando Santiago

I had found the car I wanted on Star Auto website and called to make sure they still had it on site. This was the start of a great experience purchasing my car from this dealership. The salesman was extr called to make sure they still had it on site. This was the start of a great experience purchasing my car from this dealership. The salesman was extremely friendly, knowledgeable, and never made me feel pressured throughout the process. He answered all of my questions, and kept me updated every step of the way. The buying process was smooth and straightforward, and I’m very happy with my purchase. I think when I am ready to buy again I would definitely buy from Star Auto! More

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I arrived June 4th to pickup the vehicle, drove it 10 minutes and it overheated, I called the service department and spoke with Charlie. I was told there was a problem with the heating/cooling component minutes and it overheated, I called the service department and spoke with Charlie. I was told there was a problem with the heating/cooling component and StatcAuto would repair it and get the car back to me. 2 days later, I was told the water pump needs replacing and again Star Auto would replace it with no charge to me. Today makes a week, I put down $3500 for a car I don't have. At this point, I want my FULL deposit back and the loan canceled. More

by DESELI0831 Verified Customer Verified Customer

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He was kind, professional, and very helpful. Would highly recommend. Very thankful Thankful, happy, pleased Would highly recommend. Very thankful Thankful, happy, pleased More

by JAYJAY8561 Verified Customer Verified Customer

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I bought a car took it home and had trouble with it. Took it back and they said Timing chain is bad. They are supposed to fix it. It's been a week and haven't heard anything. Only put 30 some miles on i Took it back and they said Timing chain is bad. They are supposed to fix it. It's been a week and haven't heard anything. Only put 30 some miles on it and having these problems More

by chriskuhns1226 Verified Customer Verified Customer

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They seemed courteous and professional however there was some important information they failed to explain. some important information they failed to explain. More

by leonchandler107 Verified Customer Verified Customer

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love the vehicle, unfortunately the sun roof is not work nor is the USB port nor is the USB port More

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Good people interested in pleasing there customers Warm atmosphere they interested in satisfying their buyers atmosphere they interested in satisfying their buyers More

by mooreg9831 Verified Customer Verified Customer

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Excellent service from Fernando a very good person If you need to buy a car, look for Fernando, he's the best. need to buy a car, look for Fernando, he's the best. More

by MARTINEZGILMER5 Verified Customer Verified Customer

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Fernado helped me purchase my 2016 Honda accord also great costumer service would highly recommend!!!!! great costumer service would highly recommend!!!!! More

by lamontejamal Verified Customer Verified Customer

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Not pushy easy to deal with and very friendly They listened to what we were looking for listened to what we were looking for More

by STITTLE65 Verified Customer Verified Customer

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