Fernando Santiago

Very professional treated with respect and low interest rate given. I recommend this dealership to everyone. rate given. I recommend this dealership to everyone. More

by palme2305 Verified Customer Verified Customer

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Fernando was extremely helpful and professional, I came there looking at a specific car I seen online and he got me into that car same day with no issues at all there looking at a specific car I seen online and he got me into that car same day with no issues at all More

by awsmith6267 Verified Customer Verified Customer

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I bought a used vehicle 2014 Ford Mustang. After purchasing the vehicle, I found out that the CD player does not work. I tried myself cleaning it and fixing it to no avail. I mentioned it to t After purchasing the vehicle, I found out that the CD player does not work. I tried myself cleaning it and fixing it to no avail. I mentioned it to the service department, they said it wasn't covered under warranty and it would be almost 1,200 to be replaced. This is no way to treat new customers especially one selling new vehicles when sometimes you don't find out till a day or two later that's something is wrong or doesn't work. Wouldn't even budge on the price. So sad More

by bkzink Verified Customer Verified Customer

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Fernando was very responsive and helpful. The whole buying experience went smooth. Easy purchasing experience. The whole buying experience went smooth. Easy purchasing experience. More

by MOYERM1975 Verified Customer Verified Customer

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Great experience and friendly and above all helpful. Highly recommend it. Go get yourself one Highly recommend it. Go get yourself one More

by davie72 Verified Customer Verified Customer

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Pleasant experience, no high pressure. After we bought the car, we did (just barely) make it to the nearest gas station on the gallon of gas that was in the tank. Otherwise pleased. After we bought the car, we did (just barely) make it to the nearest gas station on the gallon of gas that was in the tank. Otherwise pleased. More

by ELLIOTTLL Verified Customer Verified Customer

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I didn't like it I want to return the car What more can I say? I hate that dealership. say? I hate that dealership. More

by BOUGES65 Verified Customer Verified Customer

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I had found the car I wanted on Star Auto website and called to make sure they still had it on site. This was the start of a great experience purchasing my car from this dealership. The salesman was extr called to make sure they still had it on site. This was the start of a great experience purchasing my car from this dealership. The salesman was extremely friendly, knowledgeable, and never made me feel pressured throughout the process. He answered all of my questions, and kept me updated every step of the way. The buying process was smooth and straightforward, and I’m very happy with my purchase. I think when I am ready to buy again I would definitely buy from Star Auto! More

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I arrived June 4th to pickup the vehicle, drove it 10 minutes and it overheated, I called the service department and spoke with Charlie. I was told there was a problem with the heating/cooling component minutes and it overheated, I called the service department and spoke with Charlie. I was told there was a problem with the heating/cooling component and StatcAuto would repair it and get the car back to me. 2 days later, I was told the water pump needs replacing and again Star Auto would replace it with no charge to me. Today makes a week, I put down $3500 for a car I don't have. At this point, I want my FULL deposit back and the loan canceled. More

by DESELI0831 Verified Customer Verified Customer

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He was kind, professional, and very helpful. Would highly recommend. Very thankful Thankful, happy, pleased Would highly recommend. Very thankful Thankful, happy, pleased More

by JAYJAY8561 Verified Customer Verified Customer

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