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Fernando Santiago
Fernando Santiago at Star Auto Mall 512

Fernando Santiago | Page 2

Sales

Star Auto Mall 512

3439 Bath Pike
Bethlehem, PA 18017

Contact Me
4.7
58 Reviews

I enjoy selling cars and helping people

Industry Experience

16 yrs, 10 mos

Specialties & Trainings

sales associate / fish specializes hobbies

4.7

58 Reviews

Write a Review

58 Reviews of Fernando Santiago

May 19, 2026

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Employee Rating

I bought a car took it home and had trouble with it. Took it back and they said Timing chain is bad. They are supposed to fix it. It's been a week and haven't heard anything. Only put 30 some miles on i More

by chriskuhns1226
Recommend Dealer
No

Other Employees Tagged: Fernando Santiago

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May 23, 2026

Star Auto Mall 512 responded

Chris, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue, or if you'd like to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. Management Team (484) 898-8100

May 07, 2026

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Employee Rating

They seemed courteous and professional however there was some important information they failed to explain. More

by leonchandler107
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Parvaz Ramin , Stephen Diacont

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May 10, 2026

Star Auto Mall 512 responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

April 14, 2026

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Employee Rating

love the vehicle, unfortunately the sun roof is not work nor is the USB port More

by mooreg9831
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Apr 15, 2026

Star Auto Mall 512 responded

Thank you for your review. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly.

Apr 16, 2026

mooreg9831 responded

THE PEOPLE AT THE DEALERSHIP VERY PROFESSIONAL DOWN-TO-EARTH PEOPLE, HOWEVER, THERE IS AN ISSUE WITH THE SUNROOF IT WILL OPEN BUT ONLY ONCE A DAY, DOESNT WORK CORRECTLY

April 14, 2026

Dealership Rating
Employee Rating

Good people interested in pleasing there customers Warm atmosphere they interested in satisfying their buyers More

by mooreg9831
Recommend Dealer
Yes

Other Employees Tagged: Fernando Santiago

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Apr 15, 2026

Star Auto Mall 512 responded

Here at Star Auto Mall 512, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

March 03, 2026

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Employee Rating

Excellent service from Fernando a very good person If you need to buy a car, look for Fernando, he's the best. More

by MARTINEZGILMER5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Mar 03, 2026

Star Auto Mall 512 responded

We’re glad Fernando guided you through the purchase of your used Chevrolet Colorado. Your praise for his service means a lot to our team. We look forward to helping with any future needs.

February 15, 2026

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Employee Rating

Fernado helped me purchase my 2016 Honda accord also great costumer service would highly recommend!!!!! More

by lamontejamal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Feb 15, 2026

Star Auto Mall 512 responded

Delighted to know Fernando provided excellent service during your 2016 Honda Accord purchase. We appreciate your recommendation and look forward to helping you again.

January 31, 2026

Dealership Rating
Employee Rating

Not pushy easy to deal with and very friendly They listened to what we were looking for More

by STITTLE65
Recommend Dealer
Yes

Other Employees Tagged: Fernando Santiago

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Feb 01, 2026

Star Auto Mall 512 responded

Thank you so much for choosing Star Auto Mall 512! Please let us know if we can be of any more assistance.

January 31, 2026

Dealership Rating
Employee Rating

Fernando Very friendly people and knowledgeable about their business and I would definitely recommend them More

by Jbrooks511
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Jan 31, 2026

Star Auto Mall 512 responded

Thank you for choosing Star Auto Mall 512. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 23, 2026

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Employee Rating

Staff were very friendly. Fernando went above and beyond to assist us in what ever needed to be accomplished. I strongly recommend. More

by Jbrooks511
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Parvaz Ramin

Print
Jan 24, 2026

Star Auto Mall 512 responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Star Auto Mall 512.

January 01, 2026

Dealership Rating
Employee Rating

Would not include warranty had too pay when just two weeks before it was included on an older truck More

by trbundro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Xavier White, Parvaz Ramin , Stephen Diacont

Print
Jan 06, 2026

Star Auto Mall 512 responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

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