Finance Department
Finance Department at Toyota of Hollywood FL

Finance Department | Page 46

Finance Department

Toyota of Hollywood FL

1841 N State Rd 7
Hollywood, FL 33021

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4.4
1,145 Reviews
4.4

1,145 Reviews

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1145 Reviews of Finance Department

December 29, 2024

Dealership Rating
Employee Rating

Amazing service by Javier and the crew. Will definitely recommend Hollywood Toyota to all my friends and family! More

by JON.MARTINEZ2390
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Showroom Sales , Javier, Abraham, Rony and Jesus from Finance. Also Andre from Insurance nation

Dec 31, 2024

Toyota of Hollywood FL responded

Jon, we're delighted to hear that Javier and the team provided amazing service at Toyota of Hollywood! Thank you for recommending us to your friends and family.

December 29, 2024

Dealership Rating
Employee Rating

No communication, long wait, not very friendly employees, I wish it was more organized. The person who i had an appointment with was not even working in the day of the appointment More

by ABRIJBASU1201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 30, 2024

Toyota of Hollywood FL responded

I'm sorry to hear about your experience with communication and organization during your visit. We strive for better service, and it's disappointing to know we fell short this time. Please feel free to reach out so we can address these concerns directly and work towards a resolution. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

December 29, 2024

Dealership Rating
Employee Rating

Left numerous message for the finance team to confirm that a call was placed to my Navy Federal Credit Union for them to receive a 4 digit verification approval code. I have yet to receive a response, wh More

by PEDS20LORI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Adin Acevedo, Richard Jean-Louis, Sandra Molina, Toyota of Hollywood Service Department, Showroom Sales , Richard Kelly was the only member of Toyota of Hollywood that was patient, through, clear, understanding and education in my purchasing car process.

Dec 30, 2024

Toyota of Hollywood FL responded

I'm sorry to hear about the lack of response from our finance team. This isn't the level of service we aim for, and I apologize for any inconvenience caused. Please reach out directly so we can address this issue promptly. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

December 29, 2024

Dealership Rating
Employee Rating

Very bad service, the financier didn't know what he was doing, the managers are crap. They tell him a price and when he's there he changes it all the time, mistakes in my name and address and they tell me More

by alejandro.pcllc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 30, 2024

Toyota of Hollywood FL responded

Alejandro, I'm sorry to hear about your frustrating experience. We strive for accurate and respectful service throughout the sales process, so it's concerning to read this feedback. Please reach out if you'd like us to address any unresolved issues or discuss this further. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

December 28, 2024

Dealership Rating
Employee Rating

Should have told me you close 3:30pm Yes the signs we there but should have told me… No reason I had to wait 2 days to get my car.. Was very unhappy More

by RABBIKLEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 30, 2024

Toyota of Hollywood FL responded

I apologize for the inconvenience you experienced. We strive to communicate effectively and will use your feedback as we continually improve our customer service. Please feel free to reach out if there's anything further we can do to assist you. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

December 27, 2024

Dealership Rating
Employee Rating

Todo muy lindo…. Me hubiera gustado que algunos detalles no los pasaron por alto… pero estoy feliz con mi rav4 More

by franreise09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2025

Toyota of Hollywood FL responded

Gracias por compartir su experiencia, Fran. Nos alegra saber que está contento con su RAV4, aunque lamentamos que algunos detalles no hayan cumplido sus expectativas. Si desea discutir más sobre estos aspectos o tiene alguna pregunta adicional, estamos aquí para ayudarle. No dude en contactarnos cuando lo necesite. Gracias.

December 25, 2024

Dealership Rating
Employee Rating

toyota of hollywood is the number 1 mr crag zinn is the best for running this dealership More

by LOPEZANTONIO247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2024

Toyota of Hollywood FL responded

Thanks for the kudos! We appreciate your business and look forward to seeing you again at Toyota of Hollywood.

December 22, 2024

Dealership Rating
Employee Rating

Excellent and very concise throughout the process of learning what we needed or what our decision was going to be. More

by LAWRENCEKELLY928
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adin Acevedo, Showroom Sales

Dec 23, 2024

Toyota of Hollywood FL responded

Lawrence, we're delighted to hear that your experience at Toyota of Hollywood was excellent and informative. Thank you for choosing us!

December 22, 2024

Dealership Rating
Employee Rating

Excellent service. Thank you for the attention provided.. I recommend them.. Very qualified staff, I recommend them.. More

by cheo.hill2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 23, 2024

Toyota of Hollywood FL responded

Thanks for recommending Toyota of Hollywood! We're delighted to hear that our team provided excellent service and attention. We appreciate your support!

December 21, 2024

Dealership Rating
Employee Rating

The service was good fast and efficient and the person assisting me Michael, was amazing very very great service More

by j.philippe64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 23, 2024

Toyota of Hollywood FL responded

We're delighted to hear that Michael provided you with such efficient and amazing service at Toyota of Hollywood. Thank you for sharing your experience!

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