Florencio "Flo" Pineda | Page 13

I had fun finding the right car with Flo. He was friendly, able to answer all my questions, and most of all, I didn’t feel pressured to settle for anything. There are 2 other Subaru dealerships that friendly, able to answer all my questions, and most of all, I didn’t feel pressured to settle for anything. There are 2 other Subaru dealerships that are closer to where I live, but I chose to go to Wilsonville Subaru because of the awesome customer, service, warm atmosphere, great selection. More

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Best new car experience I survived This is my first purchase from Wilsonville Subaru, it was awesome! I think I put their patience to test way more than they ever did mine. Ainslie who This is my first purchase from Wilsonville Subaru, it was awesome! I think I put their patience to test way more than they ever did mine. Ainslie who answered my online request was great to talk to and very helpful even when I wasn't sure if I wanted to deal with a salesman just yet. I will say this isn't your typical car dealership, trust me I've bought plenty of cars in my life. The pressure wasn't an issue or even really present, actually to me it was more informative than anything. Better than any other dealership I've dealt with in the past. Here's how my experience went. Work kept getting in the way and I couldn't show up when I thought I could. When I did show up, unannounced or short notice, everyone understood and was very happy to help. Holly took the time to say hi, already having an appointment with another customer she introduced me to Flo that could help me until she got back. Both times I had to leave due to work only having a couple of minutes of time to check out the used car we were looking at. We finally decided that we were going to buy the used Nissan they had on the lot and went to take it for a test drive sometime the next day. Holly having the day off still returned my text several times and set me up with Andrew for handling my paperwork. My wife and I finally made it both there at the same time the next day and with the car we were trading in for trade value. Easy process and we agreed on the number they gave us. Big plus, they didn't even hold my keys ransom before I agreed. Those that know will understand. Ready to sign papers and my wife, love her for who she is, started looking at new cars. While we started the paperwork she came back really liking a car on the showroom and I said no, that's going to be too much and laughed, to my surprise it really wasn't.... I realized as we walked around that the prices were more than great from what I found, not only for the used car we wanted, but for the new ones too. She really liked one of the WRX models in white but really, Turbo? Manual? OK? You can't blame me for exploring that option right? Pretty sure she thought they were orphan cars in the show room and wanted one for each day but we can only take one home. By now they're moving the whole showroom around to get the second car out for a test drive, mind you on Tuesday night just before close. It wasn't planned this way I swear. Thought for sure I was really the worst customer ever. Andrew just smiled and said "No problem, I'm happy to help with whatever car you want", on to our test drive we went. Paperwork afterward went flawlessly. Now we are really feeling bad keeping so many people late at work, workers that I even didn't even deal with were happy and friendly. Today was the first day my wife drove it for the day. This afternoon she sent a text saying she can't drive the car. All I was thinking, thank God they have a 5 day return, must be the 6sp manual, definite dog tail if I have to return it. When I got home she explained.... She needs to return it because, "It's too fun to drive". Well happy to say, it's not coming back, she was so excited to take me out on a Wednesday night drive tonight. THANKS everyone that had to deal with us, hopefully not soon but, we'll be back! Happy to share our experience. More

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Florencio was such a great help from beginning to end of purchase ! I will recommend Wilsonville Subaru to friends & family . I am so excited about my new car ! purchase ! I will recommend Wilsonville Subaru to friends & family . I am so excited about my new car ! More

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Flo did a fantastic job of walking us through all of our options. We never felt rushed or pressured and walked out with a new 2020 Outback; thank you, Flo! options. We never felt rushed or pressured and walked out with a new 2020 Outback; thank you, Flo! More

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We worked with Florencio on our purchase of a 2019 Subaru CrossTrek. Best experience my husband and I have had purchasing a car. He made purchasing our car a very easy experience and was kind and extremly CrossTrek. Best experience my husband and I have had purchasing a car. He made purchasing our car a very easy experience and was kind and extremly helpful. I highly recommend him and Wilsonville Subaru for your car needs. More

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Flo was personable, extremely helpful and made the car buying experience a breeze. I appreciate his help and how informative he was. Thanks for being awesome Flo buying experience a breeze. I appreciate his help and how informative he was. Thanks for being awesome Flo More

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Excellant Service Great dealership and not the ordinary way of buying a car. Great and friendly staff. Informative and helpful along the way. I like how we dealt with Great dealership and not the ordinary way of buying a car. Great and friendly staff. Informative and helpful along the way. I like how we dealt with one person not the usual management showdown. More

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Florencio was amazing! Buying a car can be stressful and he made it a very enjoyable experience. He found the best payment plan for us, was creative and able to answer all of our questions. And he made it f he made it a very enjoyable experience. He found the best payment plan for us, was creative and able to answer all of our questions. And he made it fun! 10/10 More

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I've bought a few cars in my day and Flo is by far the best! Light, funny, knowledgeable and awesome. Thank you! Definitely referring! best! Light, funny, knowledgeable and awesome. Thank you! Definitely referring! More

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Wonderful dealership! We’d been to Wilsonville Subaru before and we’re pleased enough to come back when we needed another car. Had a great experience with Flo! Super helpful and knowledgeable, and made s before and we’re pleased enough to come back when we needed another car. Had a great experience with Flo! Super helpful and knowledgeable, and made sure to follow up afterwards. Thank you! More

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