Dealership Experience
7 yrs, 9 mos
Industry Experience
7 yrs, 9 mos
280 Reviews
Write a Review280 Reviews of Floyd Goatcher
March 04, 2021
Awesome customer service! I referred my coworker on Monday and she went that day and bought her car too! I don’t know everyone’s name but thank you. Monday and she went that day and bought her car too! I don’t know everyone’s name but thank you. More
Other Employees Tagged: Shelby Oakes
March 03, 2021
The purchase of our new truck was and is a very pleasant experience, Shelby made a very dreaded complicated tasks of hunting for vehicle easy. He was friendly, knowledgeable and patent answered all our que experience, Shelby made a very dreaded complicated tasks of hunting for vehicle easy. He was friendly, knowledgeable and patent answered all our question to our satisfaction More
Other Employees Tagged: Shelby Oakes
February 23, 2021
The dealership Four Star owns in Jacksboro, Texas is where we bought our 2016 Yukon Denali. They own a General Motors dealership in Henrietta, Texas where they took our vehicle. We had engine and a/c is where we bought our 2016 Yukon Denali. They own a General Motors dealership in Henrietta, Texas where they took our vehicle. We had engine and a/c issues the day after we bought the vehicle, not their fault but they went up and beyond to get the issues resolved. They gave us a like vehicle to drive for the inconvenience. Now we have a vehicle that issues were corrected and resolved. My wife and I recommend buying from any and all Four Star dealerships. Staff was amazing and we will buy from them again. More
Other Employees Tagged: Mark Maples , Teresa Jackson, Christopher McBride, Ryan Meyers, Shelby Oakes, Service Manager and service employees at the Henrietta dealership.
February 08, 2021
Car was perfect except one thing. Drivers side wiper was badly torn and when I came into rain could not use wipes. Aside from that the vehicle is perfect badly torn and when I came into rain could not use wipes. Aside from that the vehicle is perfect More
Other Employees Tagged: Teresa Jackson, Ryan Meyers
February 06, 2021
Great experience buying a vehicle. Everyone was friendly and willing to help in any way to make it an easy and enjoyable sell. Glad I was able to use my hometown dealership. and willing to help in any way to make it an easy and enjoyable sell. Glad I was able to use my hometown dealership. More
Other Employees Tagged: Christopher McBride
February 04, 2021
They were great to deal with...I bought a 2016 Used Maxima and the process was amazing...they were fair...honest and easy to work with...I would recommend them to anyone looking for a vehicle... Maxima and the process was amazing...they were fair...honest and easy to work with...I would recommend them to anyone looking for a vehicle... More
Other Employees Tagged: Shelby Oakes
February 02, 2021
Great experience with everyone there. Very helpful and we got a great deal on the vehicle we bought and great price on trade in. The Denali Yukon ac was not blowing cold because we bought it in winter time a got a great deal on the vehicle we bought and great price on trade in. The Denali Yukon ac was not blowing cold because we bought it in winter time and then the ABS and traction control lights came on 5 days later and I called in and they made me an appointment to bring it in and get it serviced and those things fixed. I'm sure they will fix it. Our experience with Shelby and the others is one of the best. Thank you all and would recommend for everyone to shop them first. More
Other Employees Tagged: Mark Maples , Shelby Oakes, The finance lady was awesome.
January 25, 2021
4 Stars had the vehicle we preferred as compared to many other dealers. Ryan & mgmt was great help. Will return to them in the future on our next purchase of a new or used vehicle. other dealers. Ryan & mgmt was great help. Will return to them in the future on our next purchase of a new or used vehicle. More
Other Employees Tagged: Ryan Meyers
January 20, 2021
I asked if the truck had any damage. I was ensured it was clean. It was not. It has 5 small dents that I have to remove. Obvious dents. The quote I got to repair them is between $400-600. On top of that the clean. It was not. It has 5 small dents that I have to remove. Obvious dents. The quote I got to repair them is between $400-600. On top of that the driver mirror auto folder has problems. On top of that, there is a noise in the steering column when turning right at slow speeds. It is under warranty but still. I asked if there were anything wrong and I was ensured there wasn’t. More
Other Employees Tagged: Ryan Meyers
January 09, 2021
Was very prompt on any questions I had and the process went very well. Wrapped up the deal in short order and I had my truck within about a day of our final negations. Very pleased. went very well. Wrapped up the deal in short order and I had my truck within about a day of our final negations. Very pleased. More
Other Employees Tagged: Shelby Oakes
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