Frances Benavides

Great car-buying experience. Everyone was friendly, knowledgeable, and took care of everything. Will recommend to others in the market for new or used Toyota. Everyone was friendly, knowledgeable, and took care of everything. Will recommend to others in the market for new or used Toyota. More

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Once they have your money they’re no where to be found for help! Overall experience has been frustrating! Probably go to San Marcos for service when the time comes. for help! Overall experience has been frustrating! Probably go to San Marcos for service when the time comes. More

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Bought my 6th vehicle from Cavender last month. The reason I keep coming back to Cavender is the service. Yes, they have the best deals and the largest selection of Certified Pre-owned. Everyone here t reason I keep coming back to Cavender is the service. Yes, they have the best deals and the largest selection of Certified Pre-owned. Everyone here treats you like family. Jose Gomez Acardio Muniz David A I couldn't recommend Cavender more. Thank you for finding my perfect vehicle. And making it painless in the process. More

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We bought a 2018 certified pre owned Yaris ia and it’s sad to say but we been having nothing but problems with this vehicle I would rather known I would of bought it brand new sad to say but we been having nothing but problems with this vehicle I would rather known I would of bought it brand new More

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Great!!!! Real Nice Experience Great!!!!!!!Everyone was very helpful,all my question were answered, Mrs Benavides.Very friendly An professional ,excellent emplo Real Nice Experience Great!!!!!!!Everyone was very helpful,all my question were answered, Mrs Benavides.Very friendly An professional ,excellent employee, This is the best experience car buying that I had in years More

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Excellent Customer Service, extremely courteous and professional, kudos to Fernando, Ruben and Frances, loved working with you to three, Happy New Year's Eve. We'll be back to purchase a vehicle for ou professional, kudos to Fernando, Ruben and Frances, loved working with you to three, Happy New Year's Eve. We'll be back to purchase a vehicle for our daughter. More

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Love my car!! I finally got the Vehicle I've been wanted for a while and that was fast and easy. The Cavender's will always be number one dealership for me. I finally got the Vehicle I've been wanted for a while and that was fast and easy. The Cavender's will always be number one dealership for me. More

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Updated review I bought a used Toyota Camry, sold by the salesman Richard. I spent a considerable amount of money on the "bumper to bumper warranty". Two days later I bought a used Toyota Camry, sold by the salesman Richard. I spent a considerable amount of money on the "bumper to bumper warranty". Two days later I called him about the arm rest on the door coming unclipped. He said when my plates come in, he'd have it fixed. So when I go to get my plates put on, he has the service center look at it and they realize there's a part broken that costs about $500. So he says basically tough luck because it's been too long after I bought it to have something fixed (even though he remembers our conversation two days after I bought the car) and the armrest isn't covered by my expensive "BUMPER TO BUMPER" warranty. Funny how that works out. 😒 Better off going to a dealership that actually cares about the customer. UPDATE: After posting this review, a customer service rep contacted me about the problems I experienced. He apologized and arranged for me to have a loaner car while the service department secured the armrest. While they did not replace the part, they did secure it and it looks fine to me. I appreciated this and would do business with this dealership again. More

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Frances Benavides, and her manager were very rude I purchased my first vehicle through this Toyota, my first time experience was horrible thanks to Francis and the other financial staff , including he I purchased my first vehicle through this Toyota, my first time experience was horrible thanks to Francis and the other financial staff , including her manager. They were very impatient with me, got upset that my boyfriend asked questions in regards to their interest rates. Francis would not show me the different loan options I was offered and would not let me see my OWN credit score. She is a very shady person, she stated that if the interest rates were to high, my boyfriend should just co-sign for me in a sarcastic manner. It came down to her manager giving me the option to take the car or not. I complained to the seller about how unprofessional Ms. Benavides was and that I did not want do any business with her. They assigned a new finance representative, he wasn't any better. He was rude because I was not interested in extended warranty. The reason I decided to purchase the vehicle was because it was the only all wheel drive RAV 4 available in close proximity. They were aware, and took advantage. I also sent the Toyota finance manager who was helping me a proof of insurance and they did not provide it to the loan officer. More

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Rude, rude, and rude!!!!! Beware people!!! Salesman lied to my husband with the deal. Had my husband drive 4 hours from Houston to the dealership and was rude told to get out Beware people!!! Salesman lied to my husband with the deal. Had my husband drive 4 hours from Houston to the dealership and was rude told to get out "we don't need your business". Make your choice wisely, don't go here!!! More

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