Frances Herr
Frances Herr at Heritage Ford

Frances Herr

F&I Manager

Heritage Ford

1600 Shelburne Rd.
South Burlington, VT 05403

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4.9
17 Reviews

Languages Spoken

English English

Tagalog Tagalog

4.9

17 Reviews

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17 Reviews of Frances Herr

October 02, 2026

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Employee Rating

Clean and professional space that delivered expected results at a reasonable pace. Might have wanted a better rate with less covering but I guess that’s what the work expects nowadays. Why can’t we all More

by Robgolden
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Miles Franey

Oct 05, 2026

Heritage Ford responded

Rob, Thank you for taking the time to share your feedback, and congratulations on your new Maverick! We are so glad to hear that you enjoyed working with Miles and our team to shop for your new truck, and that everything went smoothly for you throughout the process. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 18, 2026

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They were professional, personable, prompt and informative. I had a great experience with the entire team. More

by heathervt
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Jonah Lopez

Aug 19, 2026

Heritage Ford responded

Heather, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Jonah and our team to shop for your new Bronco, and that your purchase experience went smoothly! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Bronco!

August 03, 2026

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Jonah was great to work with and made the process of buying a vehicle very pleasant and low stress. I would say that everyone at Heritage, finance the manage are Jonah were all great. Low pressure and p More

by jmciambra
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Purchase Time
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Recommend Dealer
Yes
Aug 04, 2026

Heritage Ford responded

Joe, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Jonah and our team to shop for your new Super Duty, and that everything went so smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Super Duty!

July 14, 2026

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Olin was very personable and knowledgeable and a pleasure to work with. Truck is great and Olin made the buying experience enjoyable. More

by ricklibera
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jake Dwinell, Olin Brown

Jul 15, 2026

Heritage Ford responded

Rick, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Olin to shop for your new F-150, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new F-150!

July 09, 2026

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Fantastic experience leasing my F-150. From Charlie greeting me at the door to finishing up with Frances in F&I, it was the best sales experience I've ever had, but my salesperson, Olin Br More

by alexnief
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Charlie Moriarty, Olin Brown , Ryan Denecker

Jul 10, 2026

Heritage Ford responded

Alex, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with our whole team to shop for your new F-150, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

July 08, 2026

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I came in to get a Ford Bronco Sport (my first dealership experience & first time leasing) and they gave me exactly what I wanted and were super helpful and knowledgeable. The whole experience was super quic More

by staciacr
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Miles Franey

Jul 08, 2026

Heritage Ford responded

Stacia, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Miles and Frances, and that they were able to help make sure your first leasing experience as smooth and stress-free! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Bronco Sport!

June 17, 2026

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Bill wasn't pushy, kept me updated and made this the easiest and quickest sale I have ever had More

by SWARNER
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Recommend Dealer
Yes

Other Employees Tagged: Bill LaBonte

Jun 18, 2026

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill to shop for your new Ford, and that everything went so smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Ford!

May 29, 2026

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Best car buying experience ever. Olin is a terrific sales person. Patient, knowledgeable, caring, and a great asset to Heritage. And to all the other support people I met. A job More

by Boltnow
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 01, 2026

Heritage Ford responded

Richard, Thank you for taking the time to share your feedback, and for your kind words for Olin and our team! We are so glad to hear that you enjoyed working with them to shop for your new Maverick, and that everything went so smoothly for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Maverick!

May 13, 2026

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Jackson was super easy going, and understandable of what I was looking for. Very helpful and would do business with him again. More

by jos1420
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Recommend Dealer
Yes

Other Employees Tagged: Jackson Curdo

May 19, 2026

Heritage Ford responded

Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Jackson and our team to shop for your new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 07, 2026

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Jake was fantastic in helping us get into our dream vehicle, thank you so much! The process took about four weeks, and along the way we explored multiple vehicles both inside and outside the dealership More

by Tihop96
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jake Dwinell

Apr 07, 2026

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jake and our team to shop for your dream truck, and that the wait for it's arrival was worth it! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new truck!

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