Frances Herr
Frances Herr at Heritage Ford

Frances Herr

F&I Manager

Heritage Ford

1600 Shelburne Rd.
South Burlington, VT 05403

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4.9
14 Reviews

Languages Spoken

English English

Tagalog Tagalog

4.9

14 Reviews

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14 Reviews of Frances Herr

July 14, 2026

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Employee Rating

Olin was very personable and knowledgeable and a pleasure to work with. Truck is great and Olin made the buying experience enjoyable. More

by ricklibera
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jake Dwinell, Olin Brown

Jul 15, 2026

Heritage Ford responded

Rick, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Olin to shop for your new F-150, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new F-150!

July 09, 2026

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Fantastic experience leasing my F-150. From Charlie greeting me at the door to finishing up with Frances in F&I, it was the best sales experience I've ever had, but my salesperson, Olin Br More

by alexnief
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charlie Moriarty, Olin Brown , Ryan Denecker

Jul 10, 2026

Heritage Ford responded

Alex, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with our whole team to shop for your new F-150, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

July 08, 2026

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I came in to get a Ford Bronco Sport (my first dealership experience & first time leasing) and they gave me exactly what I wanted and were super helpful and knowledgeable. The whole experience was super quic More

by staciacr
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Miles Franey

Jul 08, 2026

Heritage Ford responded

Stacia, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Miles and Frances, and that they were able to help make sure your first leasing experience as smooth and stress-free! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Bronco Sport!

June 17, 2026

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Bill wasn't pushy, kept me updated and made this the easiest and quickest sale I have ever had More

by SWARNER
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Recommend Dealer
Yes

Other Employees Tagged: Bill LaBonte

Jun 18, 2026

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill to shop for your new Ford, and that everything went so smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Ford!

May 29, 2026

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Best car buying experience ever. Olin is a terrific sales person. Patient, knowledgeable, caring, and a great asset to Heritage. And to all the other support people I met. A job More

by Boltnow
Sales Price Transparency
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Recommend Dealer
Yes
Jun 01, 2026

Heritage Ford responded

Richard, Thank you for taking the time to share your feedback, and for your kind words for Olin and our team! We are so glad to hear that you enjoyed working with them to shop for your new Maverick, and that everything went so smoothly for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Maverick!

May 13, 2026

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Jackson was super easy going, and understandable of what I was looking for. Very helpful and would do business with him again. More

by jos1420
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Recommend Dealer
Yes

Other Employees Tagged: Jackson Curdo

May 19, 2026

Heritage Ford responded

Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Jackson and our team to shop for your new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 07, 2026

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Jake was fantastic in helping us get into our dream vehicle, thank you so much! The process took about four weeks, and along the way we explored multiple vehicles both inside and outside the dealership More

by Tihop96
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jake Dwinell

Apr 07, 2026

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jake and our team to shop for your dream truck, and that the wait for it's arrival was worth it! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new truck!

April 03, 2026

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Jonah, our salesman was professional and friendly. No pressure but very informative. While waiting for our truck to be prepped, Jonah showed us around and introduced us to the service department. Grea More

by Danbright62
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Recommend Dealer
Yes

Other Employees Tagged: Jonah Lopez

Apr 07, 2026

Heritage Ford responded

Daniel, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jonah and our team, and that shopping for your new truck was a smooth experience! We look forward to seeing you in the service department when it's time for your Ram's first scheduled maintenance visit, Until then, safe travels!

March 29, 2026

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Great sales service from Bill Labonte! Bill and Heritage were able to work with me to help me buy my 2026 Bronco Big Bend! Bill is an easy to go guy and is looking out for the customer. Hi More

by 11wardk
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Recommend Dealer
Yes

Other Employees Tagged: Bill LaBonte

Mar 30, 2026

Heritage Ford responded

Kristopher, Thank you for taking the time to share your feedback - W are so glad to hear that you enjoyed working with Bill and our team to shop for and bring home your new Bronco, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Bronco!

March 28, 2026

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Employee Rating

We had an amazing experience would definitely recommend heritage ford to everybody 100% satisfaction. Very impressed. More

by dbillado68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Olin Brown

Mar 30, 2026

Heritage Ford responded

Darlene, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Olin and our team to shop for your new Escape, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Escape!

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