Frances Herr
Frances Herr at Heritage Ford

Frances Herr

F&I Manager

Heritage Ford

1600 Shelburne Rd.
South Burlington, VT 05403

Contact Me
5.0
23 Reviews

Languages Spoken

English English

Tagalog Tagalog

5.0

23 Reviews

Write a Review

23 Reviews of Frances Herr

October 26, 2026

Dealership Rating
Employee Rating

Jonah Lopez was a pleasure to work with while shopping for and purchasing my new Bronco. His laid back no pressure attitude combined with his eagerness to answer all my questions and find answers if he di More

by Charlie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonah Lopez

Oct 26, 2026

Heritage Ford responded

Charlie, Thank you for taking the time to share your feedback, and congratulations on your new Bronco! We are so glad to hear that you enjoyed working with Jonah, and that he was able to help answer all your questions, and make sure your truck is the perfect one to fit your need. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Bronco!

October 22, 2026

Dealership Rating
Employee Rating

Working with Olin on my vehicle purchase was impressive to say the least. Very professional gentleman and not pushy/aggressive like so many salesmen are. I will continue to deal with Olin in the future and More

by Mitch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jake Dwinell, Olin Brown

Oct 22, 2026

Heritage Ford responded

Mitch, Thank you for taking the time to share your feedback, and congratulations on your new Super Duty! We are so glad to hear that you enjoyed working with Olin to shop for your new truck, and that everything went smoothly for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Super Duty!

October 21, 2026

Dealership Rating
Employee Rating

I met Jackson earlier in the Summer when my Daughter and I stopped in just to look at the Trucks on the Lot. Jackson saw us on the lot and came over to see if we needed any help. I explained I was just look More

by rickhammondjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jackson Curdo

Oct 22, 2026

Heritage Ford responded

Rick, Thank you for taking the time to share your feedback, and for your kind words for Jackson, Frances and our team! We are so glad to hear that you and your family enjoyed working with them, and that that they were able to help find the perfect truck for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new F-150!

October 19, 2026

Dealership Rating
Employee Rating

It was great working with Zoe. She made the buying experience efficient and was quick to answer any questions. More

by adams614
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zoe McGee

Oct 19, 2026

Heritage Ford responded

Jeffrey, Thank you for taking the time to share your feedback, and congratulations on your new Ranger! We are so glad to hear that you enjoyed working with Zoe, and that everything went smoothly for you throughout the process. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Ranger!

October 16, 2026

Dealership Rating
Employee Rating

We were very impressed with Olin. He kept us consistently informed about the expected delivery date of the vehicle we were interested in without ever being pushy. He was patient, know More

by dick88ups
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Olin Brown

Oct 19, 2026

Heritage Ford responded

Richard, Thank you for taking the time to share your feedback, and congratulations on your new Maverick! We are so glad to hear that you enjoyed working with Olin and our team, and that they were able to help find the exact truck you were shopping for. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Maverick!

October 13, 2026

Dealership Rating
Employee Rating

I knew Jonah Lopez through a mutual friend, which originally made me more inclined to purchase a vehicle from him, and I’m very glad I did. Jonah made buying a new F-250 for my business a smooth and More

by Miles Jordan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonah Lopez

Oct 14, 2026

Heritage Ford responded

Miles, Thank you for taking the time to share your feedback, and congratulations on your new F-250! We are so glad to hear that you enjoyed working with Jonah and our team, and that they were able to help find the perfect new work truck for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Super Duty!

October 02, 2026

Dealership Rating
Employee Rating

Clean and professional space that delivered expected results at a reasonable pace. Might have wanted a better rate with less covering but I guess that’s what the work expects nowadays. Why can’t we all More

by Robgolden
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Miles Franey

Oct 05, 2026

Heritage Ford responded

Rob, Thank you for taking the time to share your feedback, and congratulations on your new Maverick! We are so glad to hear that you enjoyed working with Miles and our team to shop for your new truck, and that everything went smoothly for you throughout the process. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 18, 2026

Dealership Rating
Employee Rating

They were professional, personable, prompt and informative. I had a great experience with the entire team. More

by heathervt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonah Lopez

Aug 19, 2026

Heritage Ford responded

Heather, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Jonah and our team to shop for your new Bronco, and that your purchase experience went smoothly! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Bronco!

August 03, 2026

Dealership Rating
Employee Rating

Jonah was great to work with and made the process of buying a vehicle very pleasant and low stress. I would say that everyone at Heritage, finance the manage are Jonah were all great. Low pressure and p More

by jmciambra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 04, 2026

Heritage Ford responded

Joe, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Jonah and our team to shop for your new Super Duty, and that everything went so smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Super Duty!

July 14, 2026

Dealership Rating
Employee Rating

Olin was very personable and knowledgeable and a pleasure to work with. Truck is great and Olin made the buying experience enjoyable. More

by ricklibera
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jake Dwinell, Olin Brown

Jul 15, 2026

Heritage Ford responded

Rick, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Olin to shop for your new F-150, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new F-150!

1

Dealership Inventory (120 Vehicles)

used 2019 Ford F-150 car, priced at $31,049
2019 Ford F-150
used
Blue Jeans Metallic exterior
Automatic
Four-wheel Drive
used 2022 Ford Escape car, priced at $18,349
2022 Ford Escape
used
Carbonized Gray Metallic exterior
Automatic
All-wheel Drive
used 2023 Ford Bronco Sport car, priced at $26,049
2023 Ford Bronco Sport
used
Iconic Silver Metallic exterior
Automatic
Four-wheel Drive
used 2022 Ford F-150 car, priced at $44,049
2022 Ford F-150
used
Agate Black Metallic exterior
Automatic
Four-wheel Drive
used 2023 Ford F-150 car, priced at $38,749
2023 Ford F-150
used
Area 51 Blue exterior
Automatic
Four-wheel Drive
new 2026 Ford F-150 car, priced at $78,629
2026 Ford F-150
new
Avalanche exterior
Automatic
Four-wheel Drive