Frances Herr
Frances Herr at Heritage Ford

Frances Herr

F&I Manager

Heritage Ford

1600 Shelburne Rd.
South Burlington, VT 05403

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5.0
9 Reviews

Languages Spoken

English English

Tagalog Tagalog

5.0

9 Reviews

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9 Reviews of Frances Herr

April 07, 2026

Dealership Rating
Employee Rating

Jake was fantastic in helping us get into our dream vehicle, thank you so much! The process took about four weeks, and along the way we explored multiple vehicles both inside and outside the dealership More

by Tihop96
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jake Dwinell

Apr 07, 2026

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jake and our team to shop for your dream truck, and that the wait for it's arrival was worth it! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new truck!

April 03, 2026

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Jonah, our salesman was professional and friendly. No pressure but very informative. While waiting for our truck to be prepped, Jonah showed us around and introduced us to the service department. Grea More

by Danbright62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonah Lopez

Apr 07, 2026

Heritage Ford responded

Daniel, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jonah and our team, and that shopping for your new truck was a smooth experience! We look forward to seeing you in the service department when it's time for your Ram's first scheduled maintenance visit, Until then, safe travels!

March 29, 2026

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Great sales service from Bill Labonte! Bill and Heritage were able to work with me to help me buy my 2026 Bronco Big Bend! Bill is an easy to go guy and is looking out for the customer. Hi More

by 11wardk
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Bill LaBonte

Mar 30, 2026

Heritage Ford responded

Kristopher, Thank you for taking the time to share your feedback - W are so glad to hear that you enjoyed working with Bill and our team to shop for and bring home your new Bronco, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Bronco!

March 28, 2026

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Amazing experience I will recommend to everyone I was 100% satisfied very professional and great customer service More

by dbillado68
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Olin Brown

Mar 30, 2026

Heritage Ford responded

Darlene, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Olin and our team to shop for your new Escape, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Escape!

March 28, 2026

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We had an amazing experience would definitely recommend heritage ford to everybody 100% satisfaction. Very impressed. More

by dbillado68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Olin Brown

Mar 30, 2026

Heritage Ford responded

Darlene, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Olin and our team to shop for your new Escape, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Escape!

February 20, 2026

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Employee Rating

From the time I went online to walking in the door everyone was pleasant, made you feel like you were welcome in the dealership. Salesman were happy and very helpful. During financing process was well More

by Mjcflowerbud
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill LaBonte

Feb 23, 2026

Heritage Ford responded

Mary, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Bill and our team to shop for and bring home your new Explorer, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Explorer!

February 20, 2026

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Frances made the sale so easy. She helped me with the things I actually needed. She is so knowledgeable. So friendly and professional and easy to work with. Thank you so much!! More

by FPLW89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 20, 2026

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Frances and our team to shop for and bring home your new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

February 10, 2026

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Jackson was a very attentive salesman, answering any questions I had about my vehicle. I stopped in for a last minute test drive turned sale and he made the whole process seamless and easy. Thank you so More

by melissa.derby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Bush, Jackson Curdo

Feb 11, 2026

Heritage Ford responded

Melissa, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Jackson and our team to shop for your new Bronco, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

February 02, 2026

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Employee Rating

I had a very positive experience working with Noah during what could have been a stressful time while my old truck was undergoing repairs. Throughout the process, Noah was diligent, responsive, and consisten More

by slmiller747
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Noah Adams

Feb 04, 2026

Heritage Ford responded

Scott, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Noah to shop for your new F-150, and that he and our team were able to find the exact truck you were looking for within your budget! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new F-150!

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