Francesca Costantino
Francesca Costantino at Lexus of Pembroke Pines

Francesca Costantino

Product Specialist

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.4
113 Reviews

Dealership Experience

2 yrs, 10 mos

Languages Spoken

English English

Italian Italian

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4.4

113 Reviews

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113 Reviews of Francesca Costantino

October 30, 2025

Dealership Rating
Employee Rating

This is our second time using Francesca and Valentina as our salespersons for our third set of Lexus leases. We appreciate their willingness to take answer all the questions and take us around the lot to fi More

by Alicia.JC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 31, 2025

Lexus of Pembroke Pines responded

We are grateful to hear of your continued trust in the sales team at Lexus of Pembroke Pines. Thank you for sharing your feedback about Francesca and Valentina. We hope to welcome you back again down the road, Alicia!

October 08, 2025

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Employee Rating

Everyone is so very professional and nice . They answer always every question the best way possible. Im so recommend this dealer to my family and friends. More

by elvirajoel529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andre

Oct 08, 2025

Lexus of Pembroke Pines responded

Thank you for the awesome review! We're glad our team was professional and helpful. We appreciate your recommendation and look forward to serving your family and friends at Lexus of Pembroke Pines!

October 02, 2025

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Great customer service. Everyone was very professional, fast and efficient. Very positive experience. I will return for my next car More

by XIMENAFEDELE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 03, 2025

Lexus of Pembroke Pines responded

Thank you for sharing your positive feedback about our service team! We look forward to seeing you again at Lexus of Pembroke Pines. Safe travels!

September 13, 2025

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Employee Rating

Bought a car over the phone and Francesca was wonderful. She made the process extremely smooth and paid attention to every detail. More

by AlB
Recommend Dealer
Yes
Sep 15, 2025

Lexus of Pembroke Pines responded

We love hearing how helpful Francesca was during your purchase. Thank you for choosing Lexus of Pembroke Pines and for sharing your feedback!

September 08, 2025

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Employee Rating

With our tier 1 credit score and the excellent car we returned the price we got for our lease return was highway robbery More

by TYTATE76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

September 03, 2025

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Employee Rating

The sale process was smooth and straightforward. However, after taking the car home, I discovered a damaged sensor that had not been caught. I returned the next day to have it fixed, but had to firm More

by hcusnir
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Pastukhov

Sep 09, 2025

Lexus of Pembroke Pines responded

Hcusnir, I'm sorry to hear about the sensor issue after your purchase. We strive for a seamless experience and regret any inconvenience caused. If there's anything else we can assist with, please feel free to reach out. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

September 02, 2025

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Employee Rating

I believe the sales person should turn over the car to the buyer and go over the car over with the Buyer and explain the car the features. More

by Guillermo Suarez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Sep 09, 2025

Lexus of Pembroke Pines responded

Guillermo, thank you for your feedback. We strive to provide a thorough walkthrough of the car's features, and we're sorry to hear that we let you down this time. We will be sure to discuss this with our team to improve this aspect of our service. If there's anything specific you'd like to discuss or need assistance with, please feel free to reach out. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

August 27, 2025

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Employee Rating

I was impressed because she was very helpful, nice and a great buying experience with Franceca and Hotniel. More

by MZAMORA_29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 27, 2025

Lexus of Pembroke Pines responded

We are happy to hear that Franceca and Hotniel delivered such a helpful and professional purchasing experience. We hope to see you again at Lexus of Pembroke Pines!

August 26, 2025

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Employee Rating

Excellent service and customer service. Francesca, Veronica and Boris were amazing. Will be back soon. . More

by CARLOSGORGAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 27, 2025

Lexus of Pembroke Pines responded

We’re glad to know you’re in good hands at Lexus of Pembroke Pines. We’ll make sure to pass along your kind words to the team. We look forward to welcoming you back!

August 10, 2025

Dealership Rating
Employee Rating

I am very satisfied with the service is was very good and helpful to me More

by interfla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 12, 2025

Lexus of Pembroke Pines responded

Thanks for the lovely review of Lexus of Pembroke Pines! We hope to see you next time.

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