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Francesca Costantino

Overview Reviews (59)

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Francesca Costantino

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Francesca Costantino | Page 2

Product Specialist

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.7

59 Reviews

Overview Reviews (59)

Dealership Experience

1 yr, 4 mos

Languages Spoken

English

Italian

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Spanish

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4.7

59 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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59 Reviews of Francesca Costantino

March 17, 2024

Dealership Rating

Employee Rating

Over all great experience at Pembroke Pines Lexus. Sales person was very helpful and knowledgeable. Sales person was very helpful and knowledgeable. More

by debenscoe

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Art Armani

Helpful 0

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Mar 18, 2024 -

Lexus of Pembroke Pines responded

The team at Lexus of Pembroke Pines loves seeing great reviews! Thank you!

March 15, 2024

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Employee Rating

Francesca is very helpful in finding the vehicle I like, she sent me a video of the vehicle I am interested in. Quickly responded to the question I asked even after she finished her work day and offered me she sent me a video of the vehicle I am interested in. Quickly responded to the question I asked even after she finished her work day and offered me a good price compared to other dealership. I am from Orlando, and it worth the drive to get a good and honest deal. I would recommend my friends to do business with her. More

by hoi008

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Mar 15, 2024 -

Lexus of Pembroke Pines responded

We're so glad to know that Francesca was able to assist you in finding the perfect vehicle at Lexus of Pembroke Pines. We appreciate your recommendation and are happy we could provide a great deal worth driving for! Safe travels back home, and enjoy your new ride!

February 21, 2024

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Employee Rating

Zee and Francesca were professional and very accommodating. This is my second Lexus with Zee at the helm. thanks. accommodating. This is my second Lexus with Zee at the helm. thanks. More

by FRANCESCA.RUSSO451

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Zee Hanif

Helpful 0

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Feb 22, 2024 -

Lexus of Pembroke Pines responded

We're delighted to know that Zee and Francesca provided you with a professional and accommodating experience at Lexus of Pembroke Pines. It's great to have you back for your second Lexus! Thank you for the review!

February 12, 2024

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Employee Rating

She help me with all information. And papers... she good and Profesional... please see her And papers... she good and Profesional... please see her More

by Eunice

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Feb 12, 2024 -

Lexus of Pembroke Pines responded

We are glad to hear that you had a positive experience with our team. Thank you for recommending Lexus of Pembroke Pines!

February 06, 2024

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Employee Rating

couldn't have asked for a better experience that what I received. Who actually impressed me was Sal. I told him what I want and at the price point where I want to be and he delivered. Boris, the credit man received. Who actually impressed me was Sal. I told him what I want and at the price point where I want to be and he delivered. Boris, the credit manager had everything he needed the signing process smooth. More

by ktcapers

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Julio Arango , Sal

Helpful 0

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Feb 06, 2024 -

Lexus of Pembroke Pines responded

We're delighted to know that Sal and Boris were able to provide you with a smooth experience at Lexus of Pembroke Pines. It's great they could meet your needs and make the process easy for you! Thanks for sharing this positive review.

February 01, 2024

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Francesca is the best. .she expliain it every time about all papers and take you time to show me all cars .she expliain it every time about all papers and take you time to show me all cars More

by Eunice

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Steve Pastukhov

Helpful 0

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Feb 01, 2024 -

Lexus of Pembroke Pines responded

Eunice, we're delighted to know that Francesca provided you with excellent service at Lexus of Pembroke Pines. We always aim for a comprehensive and patient approach when assisting our customers. Thanks for the feedback!

January 24, 2024

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Employee Rating

They are great ! Always help me and explain everything , i would definitely recommend them to my loved ones Always help me and explain everything , i would definitely recommend them to my loved ones More

by NEWAFTERCG

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gaetano Costantino, Dayron Armenteros , Juan

Helpful 0

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Jan 24, 2024 -

Lexus of Pembroke Pines responded

We're delighted to know you had a great experience at Lexus of Pembroke Pines! Thanks for recommending us, we look forward to assisting you and your loved ones in the future.

January 17, 2024

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Employee Rating

The entire team at this dealership is amazing and easy to work with. Art and Francesca were always willing to go the extra mile to help in any way possible. Will definitely be back for my next vehicle! work with. Art and Francesca were always willing to go the extra mile to help in any way possible. Will definitely be back for my next vehicle! More

by Kat Di

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Art Armani

Helpful 0

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Jan 17, 2024 -

Lexus of Pembroke Pines responded

Kat, we're delighted to know that Art and Francesca were able to assist you at Lexus of Pembroke Pines. We appreciate your kind words and look forward to seeing you when it's time for your next vehicle!

January 10, 2024

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Employee Rating

Salimos súper satisfechos de la atención de Franchesca, sabe muy bien hacer su trabajo… esperando volver pronto para un próximo Deal!!! sabe muy bien hacer su trabajo… esperando volver pronto para un próximo Deal!!! More

by María Luisa medina

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Jan 11, 2024 -

Lexus of Pembroke Pines responded

María Luisa, gracias por compartir su experiencia positiva de compra con Franchesca en Lexus of Pembroke Pines. Esperamos verle de nuevo pronto para ese próximo trato!

January 09, 2024

Dealership Rating

Employee Rating

Francesca was the best car seller that I have had, very interested in my needs interested in my needs More

by NELSON.LUCENA

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Jan 09, 2024 -

Lexus of Pembroke Pines responded

Thank you for your review and positive feedback. While we are glad to hear that Francesca took great care of you during the sales process, we are disappointed to see the low rating. If there is anything else we can do to improve your 3-star rating or your overall experience, please don't hesitate to reach out. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

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