Francesco Havas

Mercedes Benz have always made sure that they delivered quality service to all of their valued customers. It is very much is appreciated from my family and myself. quality service to all of their valued customers. It is very much is appreciated from my family and myself. More

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Awesome waiting time with sauce! I was in and out for a 1st Time oil change in less than 90 minutes. The people working inside from receptionist to salespeople stopped by to see if I I was in and out for a 1st Time oil change in less than 90 minutes. The people working inside from receptionist to salespeople stopped by to see if I needed any snacks or something to drink. Several of the workers stopped and complimented me on the outfit I was wearing. One of the Workers suggested that I take a picture posing in front of the Christmas tree. More

by c.r.adkins Verified Customer Verified Customer

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Outstanding ! Simply the Best I love going to the dealership everyone is super happy and helpful. I always feel well cared for and heard!!???? Please continue to offer your excelle I love going to the dealership everyone is super happy and helpful. I always feel well cared for and heard!!???? Please continue to offer your excellent service More

by KROBBINS1 Verified Customer Verified Customer

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Excellent customer service The staff is always courteous. The service is thorough and convenient. Because a courtesy car is available for me, the time spent to have service done The staff is always courteous. The service is thorough and convenient. Because a courtesy car is available for me, the time spent to have service done is minimal. Thanks so much for your amazing service! More

by Virginia Verified Customer Verified Customer

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Brake replacement Very cooperative about my concerns with my brakes. The brakes were replaced under warranty’. While I was there, recall work was also done. Pleasant wa Very cooperative about my concerns with my brakes. The brakes were replaced under warranty’. While I was there, recall work was also done. Pleasant waiting area More

by tlhughes Verified Customer Verified Customer

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Superior service & Staff is A+++ Amazing staff listened to all my needs and found the perfect match!! Love Reed my sales professional Everyone explained every detail to me and made s Amazing staff listened to all my needs and found the perfect match!! Love Reed my sales professional Everyone explained every detail to me and made sure I understand clearly all the features of my vehicle Everyone we spoke to was professional everyone explained every detail to me and made sure I understand clearly all the features of my vehicle More

by KROBBINS1 Verified Customer Verified Customer

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Great personal service experience. I really appreciate the service provided from the availability of days and times to the assistance given to help me get to work on time. I really appreciate the service provided from the availability of days and times to the assistance given to help me get to work on time. More

by LENNYCRTR2014 Verified Customer Verified Customer

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Best we’ve ever worked with!! We have bought many cars/trucks over the years but our purchase with Francesco at Mercedes of Little Rock was by far the easiest. He is patient and ki We have bought many cars/trucks over the years but our purchase with Francesco at Mercedes of Little Rock was by far the easiest. He is patient and kind and spends as much time with you as he needs to. If you are in the market for a new car, ask for him. He goes above and beyond. We were lucky to have had him on our side. More

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Great car buying experience We ordered a new 2019 SLC. It took 6 months for them to complete it. The sales manager kept us informed every step of the way. We were very happy wi We ordered a new 2019 SLC. It took 6 months for them to complete it. The sales manager kept us informed every step of the way. We were very happy with the finished product. Rosco the sales manager and Francesco were great to work with. We were in and out of the dealership in least than an hour. No pushy up sale and no pressure to buy. The finance manger had all the paperwork ready to go. More

by JLEENUCMED Verified Customer Verified Customer

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Don’t know! I had another good experience with the MB service department. Everything was really great except the loaner cars were booked for the next 2 months! I had another good experience with the MB service department. Everything was really great except the loaner cars were booked for the next 2 months! Since my service was going to last 3-4 hours, I was really disappointed; however, my salesman got one for me so all was ok. More

by ruthiergeorge Verified Customer Verified Customer

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