Francesco Nappo
Francesco Nappo at Ken Ganley Subaru Wickliffe

Francesco Nappo

Used Car Manager

Ken Ganley Subaru Wickliffe

28840 Euclid Ave
Wickliffe, OH 44092

Contact Me
4.9
16 Reviews

Life isn’t about avoiding problems; it’s about how we handle them that defines us. When everything goes smoothly, few people notice, but when challenges arise, true leadership shows. Setting clear expectations and following through is the key to effective communication, and this simple practice is my secret sauce. Well....was my secret sauce.

Dealership Experience

6 mos

Industry Experience

14 yrs, 2 mos

Languages Spoken

English English

4.9

16 Reviews

Write a Review

16 Reviews of Francesco Nappo

February 12, 2026

Dealership Rating
Employee Rating

Jeff is the BEST! ! Second lease for a Forester he has been the BEST. Listened to my needs and found the right vehicle for my family. Love everyone there…they are so More

by MTECH6206
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Leovic, Terry Maxon

Feb 13, 2026

Ken Ganley Subaru Wickliffe responded

Thank you for choosing Ken Ganley Subaru Wickliffe and for sharing your feedback about Jeff! It means a lot to us to earn your loyal business and your five-star rating. Have a great day!

February 01, 2026

Dealership Rating
Employee Rating

Great overall experience. Seamless Interaction with team members. Exceeded expectations in every aspect of the process. More

by BOBREEN4
Recommend Dealer
Yes

Other Employees Tagged: Francesco Nappo

Feb 03, 2026

Ken Ganley Subaru Wickliffe responded

Hi Bob! Thank you for sharing your feedback about your recent experience with our team at Ken Ganley Subaru Wickliffe! We are thrilled that we hit the mark for you!

February 01, 2026

Dealership Rating
Employee Rating

Franchesco was awesome. He resolved my concerns one by one until I felt that there were no issues. Matt too. Every part of the purchase was fair and about what wanted and I More

by ROBRTLOUCHE
Recommend Dealer
Yes

Other Employees Tagged: Francesco Nappo

Feb 03, 2026

Ken Ganley Subaru Wickliffe responded

Hi Rob! Thank you for choosing Ken Ganley Subaru Wickliffe, and for sharing your delightful feedback about Francesco and Matt. We're thrilled you had a seamless buying experience, and we congratulate you on your car purchase!

January 25, 2026

Dealership Rating
Employee Rating

Fransesco and Lou were knowledgeable and helped us navigate a weird financial situation. They were flexible with the sudden weather change and long waiting time at the banks More

by abross0930
Recommend Dealer
Yes

Other Employees Tagged: Francesco Nappo

Jan 26, 2026

Ken Ganley Subaru Wickliffe responded

Hi Abros! Thank you for choosing Ken Ganley Subaru Wickliffe and for sharing your experience with Fransesco and Lou! We're glad they were able to assist you seamlessly through the financial aspect of your transaction. We hope to have you back! See you next time. Take care!

January 25, 2026

Dealership Rating
Employee Rating

My grandson was buying his first car. Every person we dealt with at Ken Ganley Toyota treated him with the utmost respect and patience. I couldn't be more appreciative! He loves his new c More

by JAYCIE622
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Makayla LaMonica, Terry Maxon

Jan 26, 2026

Ken Ganley Subaru Wickliffe responded

Hi Jay! Congratulations to your grandson on his new car! We are thrilled to hear our team made the experience special. Safe travels from all of us at Ken Ganley Subaru Wickliffe!

January 08, 2026

Dealership Rating
Employee Rating

Incredible. Ken Eggers (product specialist) and Terry Maxson (financial manager) were an amazing help. They turned the pressure and stress of buying a car into a More

by PSHEDLOCK19
Recommend Dealer
Yes

Other Employees Tagged: Francesco Nappo

Jan 09, 2026

Ken Ganley Subaru Wickliffe responded

We're happy to hear that Ken and Terry made your car-buying experience both easy and enjoyable. Thank you for choosing Ken Ganley Subaru Wickliffe and sharing your feedback. Safe travels!

January 06, 2026

Dealership Rating
Employee Rating

Francesco was the best. He went out of his way to accommodate a minor issue with the car. He personally came by my home and picked up the car. He returned the car to the dea More

by william1232
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 06, 2026

Ken Ganley Subaru Wickliffe responded

Hi William! We're delighted to hear that Francesco went above and beyond to assist you. Your feedback means a lot to us, and we'll be sure to pass along the kind words. Thank you for choosing Ken Ganley Subaru Wickliffe!

January 02, 2026

Dealership Rating
Employee Rating

Great. .good balance between being positively informative and no high pressure...not easy to do I would highly recommend this dealership More

by MAGGYLANE
Recommend Dealer
Yes

Other Employees Tagged: Francesco Nappo

Jan 02, 2026

Ken Ganley Subaru Wickliffe responded

Thank you for saying this! We wish you many safe and happy miles in your new ride. -Ken Ganley Subaru Wickliffe

Jan 03, 2026

Ken Ganley Subaru Wickliffe responded

Hi, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 21, 2025

Dealership Rating
Employee Rating

Great experience from salesman to finance. Easy process and the whole team stayed late and worked quickly to get the car detailed More

by STEVENDENGLER
Recommend Dealer
Yes

Other Employees Tagged: Francesco Nappo

Dec 22, 2025

Ken Ganley Subaru Wickliffe responded

Steven, we're delighted to hear our team went the extra mile to assist you at Ken Ganley Subaru Wickliffe! Enjoy your new car! Safe travels!

November 19, 2025

Dealership Rating
Employee Rating

I loved the service and they really are for the customer! They helped me pick my dream car! More

by ALYSSAOGELSBY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gino Palombo, Terry Maxon

Nov 20, 2025

Ken Ganley Subaru Wickliffe responded

Thank you for the kind review, Alyssa! We're so glad our Ken Ganley Subaru Wickliffe team could help get you into your dream car and we hope you won't hesitate to reach out if we can be of service again in the future!

Nov 22, 2025

Ken Ganley Subaru Wickliffe responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Subaru Wickliffe! Please don't hesitate to reach out if there's anything additional we can do for you.

1

Dealership Inventory (313 Vehicles)

new 2026 Subaru Crosstrek car, priced at $37,711
2026 Subaru Crosstrek
new
Ice Silver exterior
CVT
All-wheel Drive
used 2025 Subaru Crosstrek car, priced at $30,631
2025 Subaru Crosstrek
used
Blue Pearl exterior
CVT
All-wheel Drive
new 2026 Subaru Outback car, priced at $48,211
2026 Subaru Outback
new
Geyser Blue exterior
CVT
All-wheel Drive
used 2024 Ford Escape car, priced at $21,792
2024 Ford Escape
used
Rapid Red Metallic Tinted Clearcoat exterior
Automatic
Front-wheel Drive
used 2025 Subaru Legacy car, priced at $32,190
2025 Subaru Legacy
used
Crystal Black Silica exterior
CVT
All-wheel Drive
new 2026 Subaru Crosstrek car, priced at $37,117
2026 Subaru Crosstrek
new
Sapphire Blue Pearl exterior
CVT
All-wheel Drive