Francesco Nappo
Francesco Nappo at Ken Ganley Subaru Wickliffe

Francesco Nappo | Page 2

Used Car Manager

Ken Ganley Subaru Wickliffe

28840 Euclid Ave
Wickliffe, OH 44092

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4.8
32 Reviews

Life isn’t about avoiding problems; it’s about how we handle them that defines us. When everything goes smoothly, few people notice, but when challenges arise, true leadership shows. Setting clear expectations and following through is the key to effective communication, and this simple practice is my secret sauce. Well....was my secret sauce.

Dealership Experience

9 mos

Industry Experience

14 yrs, 5 mos

Languages Spoken

English English

4.8

32 Reviews

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32 Reviews of Francesco Nappo

April 01, 2026

Dealership Rating
Employee Rating

Francisco made our son’s first time car buying experience not pleasant. He took over the whole sale, was very rude and unwilling to to work with him, we told our son, we would’ve walked away and went elsewhe More

by Osbuckeyes81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ken Eggers

Apr 05, 2026

Ken Ganley Subaru Wickliffe responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Subaru Wickliffe did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

March 22, 2026

Dealership Rating
Employee Rating

Easy and straightforward. No hidden agenda, friendly people. Good selection. Good value. Knowledgeable sales people. More

by VIA007
Recommend Dealer
Yes

Other Employees Tagged: Francesco Nappo

Mar 24, 2026

Ken Ganley Subaru Wickliffe responded

We're delighted to hear you had a straightforward and friendly experience at Ken Ganley Subaru Wickliffe. Thank you for choosing us and for sharing your feedback. We wish you many safe and happy miles ahead!

March 22, 2026

Dealership Rating
Employee Rating

Everyone from Lou to (can't remember first name) Maxson was an amazing help. Lou was very personable as an automotive technician myself, I felt he understood the sense of humor we had well. And Maxson was More

by DKLONCARIC
Recommend Dealer
Yes

Other Employees Tagged: Francesco Nappo

Mar 24, 2026

Ken Ganley Subaru Wickliffe responded

Hi DK! Thank you for choosing Ken Ganley Subaru Wickliffe and for sharing your experience! We’re glad the team, especially Lou and Maxson, was such a big help. Enjoy your ride!

Mar 22, 2026

DKLONCARIC responded

Great experience

February 16, 2026

Dealership Rating
Employee Rating

We were treated very well. It was a pleasure to car shop at Ganley Subaru More

by STEVEHUFF628
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt

Feb 17, 2026

Ken Ganley Subaru Wickliffe responded

This review means more to our team than you know! Thank you for coming to see us! - Ken Ganley Subaru Wickliffe

February 16, 2026

Dealership Rating
Employee Rating

Great experience working with Bob Rosenstein. I feel like we got a fair deal for out trade and we love our new Ascent. More

by MARTINEZAZ21
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Bob Rosenstein

Feb 17, 2026

Ken Ganley Subaru Wickliffe responded

Congratulations on your new Subaru Ascent! We are thrilled to hear that you had a great experience working with Bob. Thank you for choosing Ken Ganley Subaru Wickliffe and we hope to see you again down the road!

February 15, 2026

Dealership Rating
Employee Rating

Kent eggers was my salesperson. He was amazing. Worked with me and my budget and got the car down as much as possible. Great guy. More

by Codyreith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ken Eggers

Feb 17, 2026

Ken Ganley Subaru Wickliffe responded

Hi Cody, thanks for choosing Ken Ganley Subaru Wickliffe and sharing your experience with Kent! Safe travels in your car!

Feb 18, 2026

Ken Ganley Subaru Wickliffe responded

Hi, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!

February 12, 2026

Dealership Rating
Employee Rating

Jeff is the BEST! ! Second lease for a Forester he has been the BEST. Listened to my needs and found the right vehicle for my family. Love everyone there…they are so More

by MTECH6206
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Leovic, Terry Maxon

Feb 13, 2026

Ken Ganley Subaru Wickliffe responded

Thank you for choosing Ken Ganley Subaru Wickliffe and for sharing your feedback about Jeff! It means a lot to us to earn your loyal business and your five-star rating. Have a great day!

Feb 16, 2026

Ken Ganley Subaru Wickliffe responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 01, 2026

Dealership Rating
Employee Rating

Franchesco was awesome. He resolved my concerns one by one until I felt that there were no issues. Matt too. Every part of the purchase was fair and about what wanted and I More

by ROBRTLOUCHE
Recommend Dealer
Yes

Other Employees Tagged: Francesco Nappo

Feb 03, 2026

Ken Ganley Subaru Wickliffe responded

Hi Rob! Thank you for choosing Ken Ganley Subaru Wickliffe, and for sharing your delightful feedback about Francesco and Matt. We're thrilled you had a seamless buying experience, and we congratulate you on your car purchase!

February 01, 2026

Dealership Rating
Employee Rating

Great overall experience. Seamless Interaction with team members. Exceeded expectations in every aspect of the process. More

by BOBREEN4
Recommend Dealer
Yes

Other Employees Tagged: Francesco Nappo

Feb 03, 2026

Ken Ganley Subaru Wickliffe responded

Hi Bob! Thank you for sharing your feedback about your recent experience with our team at Ken Ganley Subaru Wickliffe! We are thrilled that we hit the mark for you!

January 25, 2026

Dealership Rating
Employee Rating

My grandson was buying his first car. Every person we dealt with at Ken Ganley Toyota treated him with the utmost respect and patience. I couldn't be more appreciative! He loves his new c More

by JAYCIE622
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Makayla LaMonica, Terry Maxon

Jan 26, 2026

Ken Ganley Subaru Wickliffe responded

Hi Jay! Congratulations to your grandson on his new car! We are thrilled to hear our team made the experience special. Safe travels from all of us at Ken Ganley Subaru Wickliffe!

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