Francesco Nappo
Francesco Nappo at Ken Ganley Subaru Wickliffe

Francesco Nappo | Page 3

Used Car Manager

Ken Ganley Subaru Wickliffe

28840 Euclid Ave
Wickliffe, OH 44092

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4.8
32 Reviews

Life isn’t about avoiding problems; it’s about how we handle them that defines us. When everything goes smoothly, few people notice, but when challenges arise, true leadership shows. Setting clear expectations and following through is the key to effective communication, and this simple practice is my secret sauce. Well....was my secret sauce.

Dealership Experience

9 mos

Industry Experience

14 yrs, 5 mos

Languages Spoken

English English

4.8

32 Reviews

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32 Reviews of Francesco Nappo

January 25, 2026

Dealership Rating
Employee Rating

Fransesco and Lou were knowledgeable and helped us navigate a weird financial situation. They were flexible with the sudden weather change and long waiting time at the banks More

by abross0930
Recommend Dealer
Yes

Other Employees Tagged: Francesco Nappo

Jan 26, 2026

Ken Ganley Subaru Wickliffe responded

Hi Abros! Thank you for choosing Ken Ganley Subaru Wickliffe and for sharing your experience with Fransesco and Lou! We're glad they were able to assist you seamlessly through the financial aspect of your transaction. We hope to have you back! See you next time. Take care!

January 08, 2026

Dealership Rating
Employee Rating

Incredible. Ken Eggers (product specialist) and Terry Maxson (financial manager) were an amazing help. They turned the pressure and stress of buying a car into a More

by PSHEDLOCK19
Recommend Dealer
Yes

Other Employees Tagged: Francesco Nappo

Jan 09, 2026

Ken Ganley Subaru Wickliffe responded

We're happy to hear that Ken and Terry made your car-buying experience both easy and enjoyable. Thank you for choosing Ken Ganley Subaru Wickliffe and sharing your feedback. Safe travels!

January 06, 2026

Dealership Rating
Employee Rating

Francesco was the best. He went out of his way to accommodate a minor issue with the car. He personally came by my home and picked up the car. He returned the car to the dea More

by william1232
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 06, 2026

Ken Ganley Subaru Wickliffe responded

Hi William! We're delighted to hear that Francesco went above and beyond to assist you. Your feedback means a lot to us, and we'll be sure to pass along the kind words. Thank you for choosing Ken Ganley Subaru Wickliffe!

January 02, 2026

Dealership Rating
Employee Rating

Great. .good balance between being positively informative and no high pressure...not easy to do I would highly recommend this dealership More

by MAGGYLANE
Recommend Dealer
Yes

Other Employees Tagged: Francesco Nappo

Jan 02, 2026

Ken Ganley Subaru Wickliffe responded

Thank you for saying this! We wish you many safe and happy miles in your new ride. -Ken Ganley Subaru Wickliffe

Jan 03, 2026

Ken Ganley Subaru Wickliffe responded

Hi, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 21, 2025

Dealership Rating
Employee Rating

Great experience from salesman to finance. Easy process and the whole team stayed late and worked quickly to get the car detailed More

by STEVENDENGLER
Recommend Dealer
Yes

Other Employees Tagged: Francesco Nappo

Dec 22, 2025

Ken Ganley Subaru Wickliffe responded

Steven, we're delighted to hear our team went the extra mile to assist you at Ken Ganley Subaru Wickliffe! Enjoy your new car! Safe travels!

November 19, 2025

Dealership Rating
Employee Rating

I loved the service and they really are for the customer! They helped me pick my dream car! More

by ALYSSAOGELSBY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terry Maxon , Gino Palombo

Nov 20, 2025

Ken Ganley Subaru Wickliffe responded

Thank you for the kind review, Alyssa! We're so glad our Ken Ganley Subaru Wickliffe team could help get you into your dream car and we hope you won't hesitate to reach out if we can be of service again in the future!

Nov 22, 2025

Ken Ganley Subaru Wickliffe responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Subaru Wickliffe! Please don't hesitate to reach out if there's anything additional we can do for you.

November 15, 2025

Dealership Rating
Employee Rating

Great experience. Ken E was an expert who helped us find exactly what we were looking for! More

by Cjsik423
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ken Eggers, Terry Maxon

Nov 17, 2025

Ken Ganley Subaru Wickliffe responded

We're so glad Ken had the opportunity to assist you with your purchase! Thanks for choosing Ken Ganley Subaru Wickliffe and please don't hesitate to reach out if there's anything else we can do for you!

November 15, 2025

Dealership Rating
Employee Rating

I found the buying experiance to be simple. Also the staff were friendly and helpful More

by timguy65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ken Eggers, Terry Maxon

Nov 17, 2025

Ken Ganley Subaru Wickliffe responded

Tim, thank you for trusting the Ken Ganley Subaru Wickliffe team with your business! We hope we have the privilege of working with you again in the future!

November 09, 2025

Dealership Rating
Employee Rating

Easy They were quick and easy to work with They were quick and easy to work with, up front with price. More

by ABRINZO
Recommend Dealer
Yes

Other Employees Tagged: Francesco Nappo

Nov 11, 2025

Ken Ganley Subaru Wickliffe responded

We’re delighted to hear you had a quick and straightforward experience at Ken Ganley Subaru Wickliffe! Thank you for your review!

Nov 11, 2025

Ken Ganley Subaru Wickliffe responded

Hi, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

November 02, 2025

Dealership Rating
Employee Rating

Returned our leased 2022 Outback Onyx XT. Got a good deal on a 2025 Outback Touring model. Matt Ferding was our salesman. He does a great job and had the car ready to go when we pulled up. H More

by ZEPPLINFAN.CHERIE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Demetrius Carter, Terry Maxon , Matt Ferding

Nov 03, 2025

Ken Ganley Subaru Wickliffe responded

Thank you for sharing your experience with our team! We appreciate your loyalty and trust in Ken Ganley Subaru Wickliffe. It's wonderful to hear that Matt, Francesco, and Tony made the process smooth and enjoyable. Congratulations on your new 2025 Subaru Outback Touring! Safe travels!

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