Francine Stewart | Page 2

Calm, comfortable with outstanding service. Friendly attentive staff providing prompt service. Good atmosphere all around. Friendly attentive staff providing prompt service. Good atmosphere all around. More

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I've had my BMWs serviced by Casey for over 16 years. I've always been happy with the service advisors, sales personnel, and services provided at Casey BMW. I've always been happy with the service advisors, sales personnel, and services provided at Casey BMW. More

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Great service from Francine and Service Dept! Good advice & support. Shuttle service was also convenient. Good advice & support. Shuttle service was also convenient. More

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This is hands down the best service experience I've had with a dealer. BMW has a reputation for quality and there's a reason why. I was treated with the utmost respect and kept updated every step of the wa with a dealer. BMW has a reputation for quality and there's a reason why. I was treated with the utmost respect and kept updated every step of the way. Francine went above and beyond to make sure warranty covered what they were supposed to and was also very honest in every service recommended. Casey BMW is the only service dealership I will be going to, period! More

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Customer service The staff at Casey is awesome. Wouldn't take my vehicle anywhere else's. Store is clean and centrally located. Recommended for all your BMW needs. The staff at Casey is awesome. Wouldn't take my vehicle anywhere else's. Store is clean and centrally located. Recommended for all your BMW needs. Tiffany Pimble More

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great Dealership with great people Bc we always take vehicles to them wether it’s been a drop off or with an appointment they have taken care of us with discounts and quality service wi Bc we always take vehicles to them wether it’s been a drop off or with an appointment they have taken care of us with discounts and quality service with smile. More

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Joe Hargraves will get you right! Thank you to salesman Joe Hargraves. Joe was knowledgeable of all vehicles offered on the lot. He took the time to learn my interest, likes and disl Thank you to salesman Joe Hargraves. Joe was knowledgeable of all vehicles offered on the lot. He took the time to learn my interest, likes and dislikes. He worked feaverishly with the sales manager to get me in the vehicle I desired. His tireless effort and dedication to service is to be commended. After working with him for three weeks; he got me in the vehicle I wanted at the cost I wanted. A true BEACON at Casey BMW! I highly recommend. More

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Service Experience I am new to the BMW family and I was extremely elated to be apart of it until I dropped my vechile off for repair at this particular location. Over a I am new to the BMW family and I was extremely elated to be apart of it until I dropped my vechile off for repair at this particular location. Over a week now I have been in the process of getting one tire and rim (aftermarket) replaced, which I now understand is somewhat of an anomaly. With little to no update I've had to proactively seek updates about the repairs not to mention not being offered a loaner until I was a week into repairs even though I'm within my warranty and it is customary to receive a loaner. My BMW advisor is extremely overwhelmed and as a result I am a week and three days into repairs that appear to have no end in site. I am an extremely reasonable person and I understand life/things never really go as planned, but my expectation of my advisor and this service department are nonexistent. I would prefer not to mention the employees name as to not tarnish their brand/reputation, but I'm not afforded that opportunity. Car brought in for repairs on 2/29/16 More

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Ultimate Experience I would recommend Casey BMW to anyone. The customer service was phenomenal and the sales person whom I spoke with was exceptionally product knowledgea I would recommend Casey BMW to anyone. The customer service was phenomenal and the sales person whom I spoke with was exceptionally product knowledgeable as well as friendly. More

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Top notch! Both Michael and Francine were extremely helpful and gracious providing great customer service on a rainy Saturday thank you both! Two of the many rea Both Michael and Francine were extremely helpful and gracious providing great customer service on a rainy Saturday thank you both! Two of the many real professionals at Casey. More

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