Francine Stewart | Page 3

first time customer, great experience. I brought my 2004 BMW X5 to Casey as a first time customer of their service center. Francine Stewart was the service advisor who worked with me durin I brought my 2004 BMW X5 to Casey as a first time customer of their service center. Francine Stewart was the service advisor who worked with me during the repairs. The work I wanted done was quoted a price and the parts ordered when she called to confirm the work request. She kept me informed throughout the entire repair process and kept me involved. The work was done flawlessly AND on time. She brought me into the service bay and introduce me to the team that performed the repairs (that was a nice gesture). in the end, the repairs actually saved me money and was cheaper than the price quoted. My car runs "like a top" and I love the way it drives and handles. Francine and her team did a GREAT JOB!!! The overall experience was very good and I'll be sure to return for any future repairs or maintenance. Good job team Francine! More

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