Francis Borts | Page 8

I'm not typically one to call out businesses, but wanted to share our recent experience with Corwin Toyota of Bellevue in hopes of preventing others from having to go through what we are dealing with. W to share our recent experience with Corwin Toyota of Bellevue in hopes of preventing others from having to go through what we are dealing with. We purchased a used SUV for our 16 year old last week. We asked to see the full multipoint inspection report before purchasing and everything was checked as being in great condition. We purchased it and were told we had 30 days to decide on which warranty plan we wanted to go with so planned to take a few days to weigh the options before deciding. Within 2 days of getting it home we had to bring it I back to the dealership because the engine light came on. The service department noted several things that needed to be done to repair it, totaling $4000 in repair costs (we had driven it less than 50 miles). Upon arguing with them that the inspection report showed everything was in good working order, we were told that they are not responsible for their service department missing things during the inspection. After spending 6 hours at the dealership trying to rectify the situation with their sales manager, we have had to escalate it to the general manager and are now being ignored after trying to contact them several times and leaving multiple messages. Do not buy from this dealership!! Pass it on! More

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Not interested in keeping a customer! I've been with Corwin since I leased my 2022 RAV4 in February 2022. Love the car, but the service has recently become unbearable. Tried to contact I've been with Corwin since I leased my 2022 RAV4 in February 2022. Love the car, but the service has recently become unbearable. Tried to contact Mr. Borts to talk about the issues I've encountered with some of his employees and he has not had the courtesy to return my calls. So, from now on my service for this vehicle and purchases of future Toyotas will be done through Baxter Toyota. More

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WOW! What a terrible business! We spent the morning test driving. We told them we wanted to buy it. Another couple walked in to look at the car. They What a terrible business! We spent the morning test driving. We told them we wanted to buy it. Another couple walked in to look at the car. They said we had right of first refusal because we were there first. After we agreed upon price and filled out the credit app. The manager came over and let us know the couple that came in was willing to pay $4k more then the price we had already agreed upon. I would need to up my price or he was selling it to them. Unbelievable! What happened to right of first refusal? What happened to the agreed upon price! He said he has to chase the dollars! I said this is really bad business, you want to ruin a relationship of $4k! We walked out! I will NEVER EVER BE BACK!!! BAD Business!!!!! More

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Great service great conversation great deal very helpful thanks for great service that’s all folks thanks for great service that’s all folks More

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Kevin provided excellent service and assistance. Also the Robert in finance was very helpful, honest and knowledgeable. Also the Robert in finance was very helpful, honest and knowledgeable. More

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The dealer is very far from Denver area where I live. We made a deal for the prius I wanted, but they would not go below below MSRP. They did not have too. The market is tight and they charged a dealer p We made a deal for the prius I wanted, but they would not go below below MSRP. They did not have too. The market is tight and they charged a dealer prep and handling. They would not give me a good value for my trade. Corwin required that I finance the car to get me to MSRP at a higher rate than I would pay aty local credit union. Just a big hassel. I got the car, paid MSRP and sold my trade in Denver area for $3000 more than Corwin offered. However, they'did help me cancel a warranty that I did not want, they quickly sent me a check for the refund of a $500 down-payment, that wasn't accounted for in our dealing, and they were very quick to send me my title paperwork so I could get the car licensed in Denver. Overall, they were not easy to deal with and I could have done an easier and better deal with a local Denver Toyota Dealer, but they were unable to get any stock. Be sure to watch the dealing closely. More

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The process of buying our new car was quick and easy. It was a good experience and we were satisfied with the price. was a good experience and we were satisfied with the price. More

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Sam is extremely down-to-earth and easy to relate to. He made the car buying process stress-free and prepared me for the process. Corwin has my loyalty; I will definitely use them when I purchase my next ca made the car buying process stress-free and prepared me for the process. Corwin has my loyalty; I will definitely use them when I purchase my next car! More

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Samuel was very professional, and made us feel comfortable, he made the whole process vey smooth! Thanks again Samuel comfortable, he made the whole process vey smooth! Thanks again Samuel More

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Very professional and knowledgeable about their cars! It was great working with Samuel Wools and the rest of the staff! was great working with Samuel Wools and the rest of the staff! More

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