Francisco Arias | Page 8

Hope they learn Our Salesman, Jeremy was totally awesome to deal with. He was friendly, helpful & professional & was familiar with the vehicle. I would rate him 5 sta Our Salesman, Jeremy was totally awesome to deal with. He was friendly, helpful & professional & was familiar with the vehicle. I would rate him 5 stars! Where my experience went south was when we began to work with financing. I was asked how much per month I wanted to pay. Then quoted $100 more than that. When I asked what interest % that quote was based on, I got the run-around: "...this is what we figured out but your payment will most likely be less than that..." OK, but what % is this based on? Again, I the finance person & the Octavio the manager avoided answering my question & continued to say: "Your payment will likely be less, maybe even far less. . ." Seriously ? you can't tell me what interest % you are basing your quote on??? How unprofessional is that & what is the logic? and at that point I knew I was being given the runaround. By this time I had spent THREE HOURS with them. I apologized to Jeremy for losing my business and I left. Within minutes Jeremy called me apologizing for the runaround I received and gave me 2 realistic quotes based upon local credit union %'s that were available & explained final approval would have to wait until my credit rating was ran. OK then, this was acceptable. I returned the next day & purchased a vehicle, ONLY because I wanted to work with Jeremy & give him our commission. I would purchase another vehicle from Jeremy (if he works elsewhere because he appeared to be the ONLY honest & motivated person at Skyline Ford. I will not return to Skyline on Commercial to purchase another vehicle, unless I hear from someone they have changed the way they treat customers. More

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Francisco was Fantastic Last Sunday, I Purchased my new C-Max from Francisco at skyline Ford. I strolled in 15 minutes before closing with my 2 year old son who was exhausted Last Sunday, I Purchased my new C-Max from Francisco at skyline Ford. I strolled in 15 minutes before closing with my 2 year old son who was exhausted after a full 2 days of car shopping. After helping me find the right C-max, we did all of the paperwork in their waiting room which is set up great for kids. Francisco even played with my son as I signed. I couldn't have asked for a better Salesman. They stayed open 2 hours late for us, and EVERYONE was very friendly and understanding of a very very bored kid :) Thank you! -Allen Cunningham More

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Of course! It has been many years since we have had more Of course! It has been many years since we have had more than a good experience purchasing a new car. The Skyline Keizer Ford is doing everything rig Of course! It has been many years since we have had more than a good experience purchasing a new car. The Skyline Keizer Ford is doing everything right. Something new to us is seeing literally everyone working together from the first day we came to the spaciaous dealership to taking delivery. Certainly the professionalism and customer care we received from everyone is a result of staff being empowered to handle every situation and being a real team; an obvious reflection of the supervisors and management. More

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Buying our 2012 F-150 from Skyline Keizer Ford went very well with the assistance from Francisco Arias. Francisco went out of his way to help us get the exact truck we wanted at a great price. He was very p well with the assistance from Francisco Arias. Francisco went out of his way to help us get the exact truck we wanted at a great price. He was very patient and thorough as he went over the mechanics of the truck and assisted us in setting up Sync. Octavio Hernandez was just as thorough in setting up our contract and explaining the various service options. The shop did a very good job of installing a new bed liner in our truck and answering questions. The entire process, from the time we made contact till we drove off of the lot in our new truck was stress free. Overall we would recommend Skyline to everyone. Thank you, Joe and Paula Hernandez. More

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