We are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
March 07, 2020
"The BEST Service!"
Whenever I take my ML350 in for service, the personnel are friendly, extremely helpful and very professional. They keep you updated on progress and make sure you have everything you need while you wait. In addition, I have purchased my last two vehicles from this dealership!
We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
March 05, 2020
AS always this dealership did not disappoint. Service was completed correctly, car was clean upon return. All personnel were polite, professional and cheerful.Highly recommend !
Here at Mercedes-Benz of South Charlotte, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!
February 22, 2020
"I love MB-South Charlotte!"
- Nancy Armstrong
There is no place in Charlotte that can match the honesty, respect, and good service! The "Service Shop" was efficient, they provided me a beautiful fancy and fun loaner car, and both my cars were returned clean and beautiful and they each run like a "Cheetah," which is the fastest and bio-mechanically most efficient long-distance runner on the planet. THANK YOU SO MUCH TEAM!
GREAT JOB AND GREAT SERVICE!
Nancy, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
February 03, 2020
"Eduardo Prego my personal salesman was not only one of..."
Eduardo Prego my personal salesman was not only one of the Kindest but very respectful professional persons I have had the pleasure of meeting, especially in a car dealership.most times they are pushy but Eduardo was not. He made sure I was comfortable and understood the process. I did trade my vehicle and made a lease purchase for a 2019 C300 Mercedes Benz. Very sporty classic looking vehicle.
My overall experience with this dealership has been exceptional.
Bill, thank you for your great feedback! Our team here at Mercedes-Benz of South Charlotte sets a high standard of excellent customer service and we're glad to hear your experience reflected this! Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Mercedes-Benz of South Charlotte!
December 03, 2019
"Went to dealership for inspection and scheduled B service..."
Went to dealership for inspection and scheduled B service work. At this pre scheduled appointment I elected to wait opposed to taking a loaner car. Complete service was done in less than 2 hours and I was informed throughout the entire time of the status of my car
I recently had my car in for service, because it was making a strange noise. Turns out I needed
rear air springs. Frank B. arranged a loaner and saw to it that my car was repaired quickly.
Everyone at Mercedes-Benz of South Charlotte is friendly and does an exceptionally good job.
Hello Annie, thank you for sharing the details of your experience with us! We're so pleased to hear that we were able to help you out. We are always more than happy to assist you if anything else comes up. Take care!
October 18, 2019
"Above and Beyond"
This dealership and Service Rep. Frank Brucia goes the extra mile for the clients. Service was done when promised and extras that were asked to be checked were checked and repaired if necessary.
Bill, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of South Charlotte we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
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