Francisco Garibay | Page 2

I had an outstanding experience at Volkswagen of Salem, Oregon! From the moment I walked in, the staff was welcoming, knowledgeable, and eager to assist without being pushy. The dealership has a great sele Oregon! From the moment I walked in, the staff was welcoming, knowledgeable, and eager to assist without being pushy. The dealership has a great selection of vehicles, and I found exactly what I was looking for with the help of my sales representative chase morgan. The entire buying process was smooth and transparent, with no hidden surprises. I was particularly impressed with how they explained all the features of my new car and made sure I was comfortable with everything before driving off the lot. The financing department also worked hard to get me a great deal that fit my budget. Overall, Volkswagen of Salem provided top-notch service, and I couldn’t be happier with my purchase thanks to JJ. If you’re in the market for a Volkswagen, this is the place to go. I highly recommend them to anyone looking for a stress-free and enjoyable car-buying experience. Kent Zhu More

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Pretty pleased with my experience there! No one was pushy and they were all really chill! Not to mention when I couldn't find the salesmen that I was talking to another one came and helped m No one was pushy and they were all really chill! Not to mention when I couldn't find the salesmen that I was talking to another one came and helped me out! Saved me from a leasing deal that I was about to do! Really enjoyed this experience! And tge deal I got with lithia Volkswagen! Not to mention the oil change for free as long as I own the car!!! Pretty sweet deal! More

by A.COURTNEY.56 Verified Customer Verified Customer

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Not very happy that 24hrs after getting our subaru the clutch went out and we had mentioned a burning smell when the sales guy brought it to us to test drive. Would not recommend volkswagen of salem to a clutch went out and we had mentioned a burning smell when the sales guy brought it to us to test drive. Would not recommend volkswagen of salem to anyone because of their service. You think being a top rated dealership they would be more customer service oriented when it come to issues of this nature. I told tony and francisco both the sales guys we were with that there was a burning smell before we drove it not after and still they say its our problem.. More

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Daniel was and excellent salesman he was knowledgeable kind and easy to work with. Great to negotiate with he worked for us. Fransisco who assisted yes we get two because we are special was also amazing, kind and easy to work with. Great to negotiate with he worked for us. Fransisco who assisted yes we get two because we are special was also amazing, and they made sure we weren't there forever. More

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Ask the salesman about two different cars drove an hour and a half to get there and he said both were sold I’m finding that hard to believe definitely felt like I was lied to. Especially because I have tex and a half to get there and he said both were sold I’m finding that hard to believe definitely felt like I was lied to. Especially because I have text messages of him saying he would hold onto the keys for me. Extremely dissatisfied More

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