Francisco Trevino

My service agent Francisco Trevino was wonderful. Although my warranty took forever to approve a claim, he took care of my needs and arranged a loaner car for me. Although my warranty took forever to approve a claim, he took care of my needs and arranged a loaner car for me. More

by LaurenLT Verified Customer Verified Customer

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My experience was amazing. Fransisco was tentative. I was able to get my vehicle in and out. Fransisco was tentative. I was able to get my vehicle in and out. More

by jaramilloaadan Verified Customer Verified Customer

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Very helpful, escalated my situation quickly. Sent updates throughout the process. Very pleased. Highly recommend this location. Sent updates throughout the process. Very pleased. Highly recommend this location. More

by cortjackson1130 Verified Customer Verified Customer

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Everyone at the dealership was friendly. I did have to bring my vehicle in several times, which was frustrating. On the second-to-last visit, the service manager I had been working with was I did have to bring my vehicle in several times, which was frustrating. On the second-to-last visit, the service manager I had been working with was not there. When I got back into my car, the same message was still showing on the screen, so it appeared the issue had not been checked before my vehicle was returned to me. There seemed to be a lack of communication during that visit. Once I brought the situation to the general manager’s attention, he looked into it and the service manager was very helpful in getting everything taken care of. My vehicle was ultimately fixed, and I appreciate their help in resolving the problem. I just wish it had been handled correctly without needing to involve the general manager. More

by sh0 Verified Customer Verified Customer

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