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Brian Foltz
Brian Foltz at Frisco Chrysler Dodge Jeep Ram

Brian Foltz

Service

Frisco Chrysler Dodge Jeep Ram

9640 Texas 121
Frisco, TX 75035

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4.8
227 Reviews
4.8

227 Reviews

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227 Reviews of Brian Foltz

September 03, 2026

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Employee Rating

Quickly performed the recall work. The only problem was you charged me for an hour of service, $280, when the repair took less than the allowed hours on the recall. This was on a cam More

by Mark
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Recommend Dealer
Yes
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Sep 05, 2026

Frisco Chrysler Dodge Jeep Ram responded

Mark, Please know that your feedback is very important to us. I would appreciate the chance to speak with you about your recent appointment with our Service Team. Whenever you can, would you send me an email with your best method of contact so we may discuss this? Sincerely, Robert Stickles Service Manager robertstickles@greenwayauto.com

September 02, 2026

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Employee Rating

Brian deserves to be fired For calling my husband and myself a liar. He needs to own it More

by Arlinda Desotell
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 03, 2026

Frisco Chrysler Dodge Jeep Ram responded

Hello Arlinda, We value customer satisfaction and appreciate you sharing your feedback. I would like the chance to speak with you about the customer service you and your husband received from our Service Team. Could you please email your preferred contact information to me? Thank you, Robert Stickles Service Manager robertstickles@greenwayauto.com

August 26, 2026

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Brian was super helpful, attentive, and understanding. I got my car in and out smoothly. Thanks. More

by mojo
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 26, 2026

Frisco Chrysler Dodge Jeep Ram responded

Your note about Brian’s helpful and considerate approach during your Dodge Charger service reflects how our team strives to treat every customer. Hearing that you got in and out smoothly means a lot to our service department.

August 11, 2026

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They were Prompt, professional and knowledgeable. They have me in an out in an hours. More

by richwilliams711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Curtis Jeter

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Aug 11, 2026

Frisco Chrysler Dodge Jeep Ram responded

Thank you for recognizing our prompt and professional service. We appreciate your feedback at Frisco Chrysler Dodge Jeep Ram.

August 04, 2026

Dealership Rating
Employee Rating

Slow unhelpful and could not complete the job that I requested them to do. They still charged me full price for a job they didn’t complete. More

by Alphanso
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Print
Aug 05, 2026

Frisco Chrysler Dodge Jeep Ram responded

Hello, Your experience with our Service Department is very important to us. I would appreciate the opportunity to speak with you about your service visit, the work requested, and the charges received. Could you please email your preferred contact information to me? Best, Robert Stickles Service Manager robertstickles@greenwayauto.com

Aug 07, 2026

Frisco Chrysler Dodge Jeep Ram responded

Thank you for this feedback, Alphanso. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

July 11, 2026

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Employee Rating

Always good customer service in a timely manner Courteous knowledgeable friendly attitude and keeps you informed on the progress More

by Van Lightfoot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Davis Pham , John Moen

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Jul 11, 2026

Frisco Chrysler Dodge Jeep Ram responded

It’s great to know our team provided courteous and knowledgeable service for your Jeep Wrangler. We’re glad the progress updates met your expectations and that everything was handled promptly. We appreciate your feedback and look forward to assisting you again.

June 14, 2026

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Employee Rating

I never buy a car from this dealer the seller who helped me he offered me stuff just to sell the truck and when I went back, he act like he don't know what I was talking about and the manager who help him h More

by Willalfaro50
Recommend Dealer
No

Other Employees Tagged: Brian Foltz

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June 13, 2026

Dealership Rating
Employee Rating

My experience with dealership for sales was excellent. Lyon was a great sales person when it comes to Services Brian is good but sometimes he used to go silent on us. Have to follow up multiple times. it More

by Puru Chipalkatti
Recommend Dealer
Yes

Other Employees Tagged: Brian Foltz

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Jun 14, 2026

Frisco Chrysler Dodge Jeep Ram responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here. It's great to learn that you had an excellent car-buying experience with our Sales Team. However, I would like the opportunity to discuss the quality of communication you encountered with our Service Department. Can you please contact me directly at a time that is best for you? I look forward to hearing from you. Ali Thanawala General Sales Manager alithanawala@greenwayauto.com 469-855-0866

June 13, 2026

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Employee Rating

Thorough, prompt, & friendly service! Bailed me out when another dealer let me down. Glad they were available. More

by charliefuller1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 14, 2026

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your feedback and are glad our team could assist you when needed. Thank you for choosing Frisco Chrysler Dodge Jeep Ram.

June 13, 2026

Dealership Rating
Employee Rating

Very nice did a good job on my truck Brian was very kind Got the job done More

by rcgilchrist1
Recommend Dealer
Yes

Other Employees Tagged: Brian Foltz

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Jun 13, 2026

Frisco Chrysler Dodge Jeep Ram responded

Thank you for recognizing our team’s work on your truck. We appreciate your feedback at Frisco Chrysler Dodge Jeep Ram.

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