Franco Lanese
Franco Lanese at Ken Ganley Subaru Wickliffe

Franco Lanese | Page 7

Service Advisor

Ken Ganley Subaru Wickliffe

28840 Euclid Ave
Wickliffe, OH 44092

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5.0
76 Reviews

Dealership Experience

9 yrs, 9 mos

Industry Experience

13 yrs, 8 mos

5.0

76 Reviews

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76 Reviews of Franco Lanese

April 04, 2018

Dealership Rating
Employee Rating

Easy express oil and tire care.. As I was told on the phone, I went out for a no-appointment-needed oil change and tire rotation. The service person greeted me immediately, went over More

by SCOTT.HOLLYB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 02, 2018

Dealership Rating
Employee Rating

Oil change This is my second experience with the same technician, both times I don’t think he completely understood one of my questions and didn’t answer suffici More

by ARCHNAGLE10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 02, 2018

Dealership Rating
Employee Rating

The gentleman that greated me was absolutely a gem. Th service was excellent because As soon as I drove up to the quick service I was greated with friendliness. They took my car right away, explained ev More

by LAH1622
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: I think his name was Franco but I’m terrible remembering names but the gentleman that greated me at the xpress service was awesome.

April 02, 2018

Dealership Rating
Employee Rating

Quick and friendly service Service is always fast and the lounge is great. Still do not understand the trend of making oil changes cost near a hundred dollars. Some incentive More

by ZEL104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 27, 2018

Dealership Rating
Employee Rating

Service call I was very happy with the attentiveness I received about my Forester. Gio, the service rep, did a great job and my car was done on time as promised. More

by MATT2C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Phil Almas, Giovanni Casella, Chris the technician is not listed.

March 26, 2018

Dealership Rating
Employee Rating

Great experience! The staff were able to quickly schedule my appointment for a tire change with sensor programming and were reasonable in terms of price. They also wash More

by BHOWIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 21, 2018

Dealership Rating

Subaru Service Review The employees I dealt with when receiving service for my Subaru, were courteous and kept me informed of what was going on with my vehicle. More

by GXD4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Giovanni Casella

March 20, 2018

Dealership Rating
Employee Rating

Routine maintenance Responsive, courteous service at my convenience This is what I have to say. I'm happy to give Franco and Ganley credit for good service, but I am not More

by JPTPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 15, 2018

Dealership Rating

Great My service at Ganley subsea east was handled quickly and effectively. Things were explained and the report was carefully discussed. I was very please More

by ANLEWO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 15, 2018

Dealership Rating
Employee Rating

Quick needed oil change Asked If I could get an oil chance and be out in 45 minutes and it happened. I was on my way to Akron and had to go right by Ganley but only had 45 mi More

by DAJMUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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