Franco Lanese | Page 6

The service department staff are polite, professional and were well prepared for my service visit. They were fully aware of the vehicles service history. Their forecast for the required maintenance was accu were well prepared for my service visit. They were fully aware of the vehicles service history. Their forecast for the required maintenance was accurate within a few minutes. More

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Franco was very professional , courteous and efficient. His interest in care and taking care of my vehicle was very much appreciated. I highly recommend Franco and Ganley of Wickliffe. His interest in care and taking care of my vehicle was very much appreciated. I highly recommend Franco and Ganley of Wickliffe. More

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I had a great experience working with Chrissy Faught. She was friendly, knowledgeable and caring! She was friendly, knowledgeable and caring! More

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How long a vehicle last depends on the initial quality and keeping it serviced. I am very pleased with the exceptional service at Ganley East. and keeping it serviced. I am very pleased with the exceptional service at Ganley East. More

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Bought my second Subaru from Brad Lunar This is my third Subaru and am very pleased with sales, service , finance etc. departments from Hanley subaru. A most important part for me is it is This is my third Subaru and am very pleased with sales, service , finance etc. departments from Hanley subaru. A most important part for me is it is dog friendly, my pooch really loves going there because she gets so much positive attention. More

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Treasured Sunglasses Found!!! While at Ganley Subaru East, Friday, January 11th, I managed to lose a pair of my very, very favorite sunglasses. I contacted the dealership, when I While at Ganley Subaru East, Friday, January 11th, I managed to lose a pair of my very, very favorite sunglasses. I contacted the dealership, when I discovered my loss; but you know how things like this go...you hope for the best, but at the same time, you realize that the likelihood is that your sunglasses are gone...you realize that if someone spotted your prized glasses, he or she would probably just keep them. Well, at Ganley Subaru East, when Brad Lunar was informed of my loss, he scoured the dealership, at first, without any luck...yet, he continued to check, trying to locate my glasses. Low and behold, Franco, an employee at Ganley Subaru East had found my glasses, on the floor where I apparently had dropped them. Franco turned my glasses into the cashier, and when Brad's search took him to the cashier, there they were...safe and sound. Brad sent me a text with a picture of the glasses and the message: "Look what I found turned into cashier." I could hardly believe my good luck...I have to say that all of this helps to restore my faith in our society...which is not always so honest and kind. I think the fact that Brad searched for my glasses and the fact that Franco turned in my glasses says a LOT about who these two gentlemen are, but it also says a LOT about the culture of Ganley Subaru East. Great people work at Ganley Subaru East; it truly is a special place where the cars AND the employees are both of the highest quality. More

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Amazing service Quick and easy oil change! The service department were very helpful to make sure I got in and it to make it to an appointment! Everyone is very nice Quick and easy oil change! The service department were very helpful to make sure I got in and it to make it to an appointment! Everyone is very nice and friendly More

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Very pleasant Franco answered all my questions on what was included in my first Service. He was also very helpful in directing another employee to help me with the Franco answered all my questions on what was included in my first Service. He was also very helpful in directing another employee to help me with the question on the finish Of the vehicle. More

by PATZEMIS Verified Customer Verified Customer

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Fast and Friendly! Franco answered all my questions on what was included in my first Express-It service and how long it would take. The service was completed well-ahead Franco answered all my questions on what was included in my first Express-It service and how long it would take. The service was completed well-ahead of schedule and Franco went over the results in a friendly and professional manner. More

by D HENGENIUS Verified Customer Verified Customer

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Check the condition of the brakes. Took my Forester in to check the condition of the brakes. Found out they were in good shape, but the vehicle needed an alignment. They were right. Took my Forester in to check the condition of the brakes. Found out they were in good shape, but the vehicle needed an alignment. They were right. Now the car tracks like new. More

by Chuck Forester-man Verified Customer Verified Customer

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