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Franco Leonard
Franco Leonard at Bob Penkhus Mazda at Powers

Franco Leonard | Page 12

Service Advisor

Bob Penkhus Mazda at Powers

7455 Test Drive
Colorado Springs, CO 80923

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404 Reviews
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404 Reviews

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404 Reviews of Franco Leonard

June 15, 2023

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Employee Rating

The service was great. I didn’t have an appointment at the time. The team was very helpful More

by GREGORYED85
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 16, 2023

Bob Penkhus Mazda at Powers responded

Thank you, Gregory!

June 15, 2023

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Employee Rating

It was good service and good communication. Appreciated that the found an online coupon for us More

by Scorps
Recommend Dealer
Yes

Other Employees Tagged: Franco Leonard

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Jun 16, 2023

Bob Penkhus Mazda at Powers responded

Thank you for trusting us with your Mazda! We appreciate the business!

June 15, 2023

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Employee Rating

Always very helpful and has hood customer service. Had a random leak in my car that they could not find the first time but second time I took back, they were able to pinpoint and fix. More

by jaclynlusk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 16, 2023

Bob Penkhus Mazda at Powers responded

We're sorry for the hassle of having to come back a 2nd time to fix your leak! We appreciate your patience!

June 14, 2023

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Employee Rating

Efficient , kind, quick, I like your service center. I can usually get in when I need to. More

by KATHRYNSHERWOOD7
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Service Time
Service Communication
Recommend Dealer
Yes
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Jun 16, 2023

Bob Penkhus Mazda at Powers responded

Thank you, Kathryn!

June 14, 2023

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Employee Rating

Great caring people. They went above and beyond. Don't change hard to find good place were people Att More

by linbak
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 16, 2023

Bob Penkhus Mazda at Powers responded

It's our pleasure! Thank you for the 5-star review!

June 09, 2023

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Employee Rating

I’ve used this dealership a few times haven’t had any issues. The last time I was there I had been informed, I had a nail in my tire and I would have to replace at least two tires. I had asked if they co More

by Mmacd19.mm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jun 12, 2023

Bob Penkhus Mazda at Powers responded

Dear ###, Thank you for informing us of your situation. As our valued customer, we truly appreciate your feedback. On behalf of the Service Team here at Bob Penkhus Powers we are very sorry to learn that you had a poor experience. We strive to meet high expectations, and I’m disappointed to hear that we missed the mark. Our team of Master Elite technicians is built on a foundation of transparency and integrity, and we never want our customers to question that. I would welcome the opportunity to speak with you in more detail about your visit. Please feel free to contact me at 719-785-9615 if you would like to discuss this matter further and so that I can help make things right. Again, we are sorry for your less-than-excellent service experience. Thank you for being a Bob Penkhus customer and for taking the time to reach out. I sincerely hope to hear from you soon. Respectfully, Keith Youngers Service Manager 719-785-9615

June 09, 2023

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Service always does a great job. I will continue to bring my vehicle in for anything that needs to be done. More

by C_DARCHE
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 09, 2023

Bob Penkhus Mazda at Powers responded

We're so thankful for your business! We're glad that you have had a great experience with our service team.

June 07, 2023

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Employee Rating

Always professional and very prompt. This is my 3rd or 4th visit for schedule maintenance. Always good prices! More

by mazdaowner
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: there is another gentleman, sorry forgot his name

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Jun 07, 2023

Bob Penkhus Mazda at Powers responded

Thank you for giving us the opportunity to perform maintenance service on your Mazda. We appreciate you!

June 07, 2023

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Employee Rating

Great service. Very professional. Franco was great! They do all the work on our Mazdas. More

by KENGIN0GRICH
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Service Time
Service Communication
Recommend Dealer
Yes
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Jun 07, 2023

Bob Penkhus Mazda at Powers responded

Thank you for the 5-star review!

June 07, 2023

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Employee Rating

Great staff that made me feel comfortable and didn't pressure repairs. Went in for a oil change and left with a oil change. More

by VANBUSKIRKS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 07, 2023

Bob Penkhus Mazda at Powers responded

Thank you for trusting us with your Mazda! We appreciate the business!

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