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Franco Leonard
Franco Leonard | Page 13
Service Advisor
Bob Penkhus Mazda at Powers
7455 Test Drive
Colorado Springs, CO 80923
404 Reviews
404 Reviews of Franco Leonard
Verified Customer
June 01, 2023
I brought my car in for an oil change and to figure out why my transmission was causing my car to shift so hard on a Friday morning. The communication while the service center had my car was absolutely ter why my transmission was causing my car to shift so hard on a Friday morning. The communication while the service center had my car was absolutely terrible. I called multiple times and texted not only the number I was provided but the main dealership number too and no updates. I had to have a friend take me there to find out that my car was still being worked on. I was told that my transmission needed to be serviced and my issue would be resolved. I received a loner car in the meantime and I continued to call and text on Saturday but still no response. They’re closed on Sunday so I had to wait until Monday to figure out what was going on with my car. Finally I was told that everything was fixed. I was also charged for an oil change though I have lifetime oil changes with this dealership and have been using this dealership since July 2017, but now the dealership is saying that I don’t have lifetime oil changes and won’t refund the money. My shifting on my vehicle still isn’t fixed either. Definitely not happy with this service at all!!! More
by EAPEREZ0
May 29, 2023
Very thorough safety check, friendly service, master mechanic, even a courtesy car. Most of all the car fixed right! mechanic, even a courtesy car. Most of all the car fixed right! More
by P-PUNKPIE
Other Employees Tagged: Keith Youngers
May 18, 2023
My salesman, Nick Semyck, worked diligently to find me my CX-5 in the color and with the interior I wanted. He was never pushy but, just answered my questions and let me make my own decision. I used to be a CX-5 in the color and with the interior I wanted. He was never pushy but, just answered my questions and let me make my own decision. I used to be a BMW driver, so a luxury interior was a must! The CX-5 ‘s interior rivals if not exceeds BMW! Thanks Nick for bringing me into the Mazda family. More
by MIESTER97
Other Employees Tagged: Jeff Huston, Nick Semyck, Victoria Hollihan, Mike Wahl, Keith Youngers, Troy McNulty , William Chavez
May 04, 2023
Service department don’t call you back really you have to call them back about your car . They replaced the fuel cap with new one but didn’t attach plastic tab to car hold fuel cap to car then dash all loo call them back about your car . They replaced the fuel cap with new one but didn’t attach plastic tab to car hold fuel cap to car then dash all loose don’t put stuff back like it was in the car make a miss car still running ruff . People told me not to go there can’t judge a book by it’s cover The only good thing was Leroy the salesman More
by BALLPRKFRNK
Other Employees Tagged: LeRoy Beltz , William Chavez
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