Franco Leonard
Franco Leonard at Bob Penkhus Mazda at Powers

Franco Leonard | Page 22

Service Advisor

Bob Penkhus Mazda at Powers

7455 Test Drive
Colorado Springs, CO 80923

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404 Reviews
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404 Reviews

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404 Reviews of Franco Leonard

October 19, 2022

Dealership Rating
Employee Rating

Always happy with the quick efficient service! This location will always be my goto location! More

by Jelecash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 21, 2022

Bob Penkhus Mazda at Powers responded

Thank you for the review! It's our pleasure to serve you, and we look forward to serving you again in the future!

October 19, 2022

Dealership Rating
Employee Rating

Very professional and service manager kept me informed about my service also was very friendly More

by SGTINCOLORADO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joey Culbertson

Oct 21, 2022

Bob Penkhus Mazda at Powers responded

We're so pleased to hear you had a good service experience! Thank you for trusting us with your car needs!

October 15, 2022

Dealership Rating
Employee Rating

Franco gave excellent service and kept me informed every step of the way while processing my car. More

by WB4346
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 18, 2022

Bob Penkhus Mazda at Powers responded

Thank you for the 5 star review. We will be sure to let Franco know he is doing a great job.

October 13, 2022

Dealership Rating
Employee Rating

I got a ppi. They were quick, efficient, and gave me a good run down of the issues with the vehicle as well as a video walkthrough. They did however miss the brak More

by Ben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joey Culbertson

Oct 14, 2022

Bob Penkhus Mazda at Powers responded

Ben thank you for taking the time to leave a review. We appreciate you coming to see us and we apologize for the brake light. See you at your next appointment.

October 07, 2022

Dealership Rating
Employee Rating

Good service. Thanks for helping us get our dream car. Would recommend to everyone we know. More

by PHELPS.LEELEE626
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Wahl, LeRoy Beltz , William Chavez, Daniel Pech

Oct 11, 2022

Bob Penkhus Mazda at Powers responded

Phelps thank you for coming to see us. We are very happy to hear we could help you drive away in a new car. Thank you for the recommendation.

October 06, 2022

Dealership Rating
Employee Rating

They did a great job service and parts. Friendly and do there job very well More

by BOBBYFUNK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Huston

Oct 07, 2022

Bob Penkhus Mazda at Powers responded

Bobby thank you for the 5 star review.

October 05, 2022

Dealership Rating
Employee Rating

This is the second time when I brought my car for oil change and after that it created oil leak. The first time I had to pay 900 ish for fix after Bob penkus changed my oil. I went there last month for o More

by ANGELIKA_PEREZ26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Joey Culbertson

Oct 07, 2022

Bob Penkhus Mazda at Powers responded

Dear Angelika, Thank you for informing us of your situation. As our valued customer, we truly appreciate your feedback. On behalf of the Service Team here at Bob Penkhus Powers we are very sorry to learn that you had a poor experience. We strive to meet high expectations, and I’m disappointed to hear that we missed the mark. Our team of Master Elite technicians is built on a foundation of transparency and integrity, and we never want our customers to question that. I would welcome the opportunity to speak with you in more detail about your visit. Please feel free to contact me at 719-785-9615 if you would like to discuss this matter further and so that I can help make things right. Again, we are sorry for your less-than-excellent service experience. Thank you for being a Bob Penkhus customer and for taking the time to reach out. I sincerely hope to hear from you soon. Respectfully, Keith Youngers Service Manager 719-785-9615

October 04, 2022

Dealership Rating
Employee Rating

Liked Franco. Did not like the upsell. I have the ultimate Mazda maint plan. And found out after I paid for flushes that aren’t recommended at that price. Never ag More

by RICHARZAGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 07, 2022

Bob Penkhus Mazda at Powers responded

Rich thank you for the honest feedback. We are pleased to hear that Franco provided great service. Come see us again for any other car needs.

Oct 07, 2022

RICHARZAGA responded

Are you kidding about your response? Now I know you guys really don't have a clue. Good luck.

September 28, 2022

Dealership Rating
Employee Rating

Service Staff were polite and addressed my needs. I was provided a loaner vehicle while mine was being serviced. More

by Tam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 30, 2022

Bob Penkhus Mazda at Powers responded

Tam thank you for coming to see us for your vehicles service needs.

September 27, 2022

Dealership Rating
Employee Rating

Franco (? )was amazing as usual in getting us in and out. Always professional and friendly More

by IRISHCHICK_002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 27, 2022

Bob Penkhus Mazda at Powers responded

We appreciate you taking the time to leave feedback on your visit with Franco.

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