Franco Leonard
Franco Leonard at Bob Penkhus Mazda at Powers

Franco Leonard | Page 25

Service Advisor

Bob Penkhus Mazda at Powers

7455 Test Drive
Colorado Springs, CO 80923

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404 Reviews
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404 Reviews

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404 Reviews of Franco Leonard

August 21, 2022

Dealership Rating
Employee Rating

This dealer does not comply with the promised delivery time of the car. If you decide to leave the car there, you get down to the end of the list and people who are waiting, get preferencial care. More

by J0RAUNDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 22, 2022

Bob Penkhus Mazda at Powers responded

As our valued customer, we truly appreciate your feedback. On behalf of the Service Team here at Bob Penkhus Powers we are very sorry to learn that you had a poor experience. I would welcome the opportunity to speak with you in more detail about your visit. Please feel free to contact me at 719-785-9615 if you would like to discuss this matter further and so that I can help make things right. Again, we are sorry for your less-than-excellent service experience. Thank you for being a Bob Penkhus customer and for taking the time to reach out. I sincerely hope to hear from you soon. Respectfully, Keith Youngers Service Manager 719-785-9615

August 18, 2022

Dealership Rating
Employee Rating

I could not get my car into your motor city location so called to get into north side location and was scheduled immediately. The service was top notch. Great experience! More

by JOELPROFFITT1204
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 22, 2022

Bob Penkhus Mazda at Powers responded

Joel thank you for the coming to see us. We are pleased that our staff could accommodate you and your car serviced. Come see us again soon.

August 17, 2022

Dealership Rating
Employee Rating

Bob Penkhus values his customers! The Service Dept provides easy online appointment scheduling, the advisors are very helpful and friendly, and service is outstanding. More

by ASHBYELMORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joey Culbertson

Aug 22, 2022

Bob Penkhus Mazda at Powers responded

Thank you very much for writing a review about your experience. We are honored by your kind words, and will be sure to let the staff know they did a great job. See you at the next visit.

August 11, 2022

Dealership Rating
Employee Rating

Joey is an honest and knowledgeable Service Tech. Personal and professional. Will definitely be returning! More

by SETHDBAUN9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joey Culbertson

Aug 15, 2022

Bob Penkhus Mazda at Powers responded

Seth thank you for the kind words. We will be sure to let Joey know he is doing a great job. Come see us again soon.

August 09, 2022

Dealership Rating
Employee Rating

Excellent customer service and work quality. The difference in price between a jiffy lube-type place and BP is well worth the difference in service level. Thanks! More

by R0BERT.GINNETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joey Culbertson

Aug 15, 2022

Bob Penkhus Mazda at Powers responded

Robert thank you for the review.

August 09, 2022

Dealership Rating
Employee Rating

I really enjoy working with the service advisers, Joey and Franco are extremely helpful, very attentive, and actually do what they say they're gonna do. More

by GRLNLEVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joey Culbertson

Aug 15, 2022

Bob Penkhus Mazda at Powers responded

Thank you for the 5 star review. We appreciate you giving Joey and Franco a shoutout.

August 09, 2022

Dealership Rating
Employee Rating

Franco is amazing, takes really good care of you and makes sure your car is up and running in great condition. More

by arianna.gibeault
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 15, 2022

Bob Penkhus Mazda at Powers responded

Arianna we appreciate you coming to see us. Thank you for letting us know Franco did a great job. Come see us again for any other car needs.

August 08, 2022

Dealership Rating
Employee Rating

Mr. Leonard is an excellent representative with thorough and exemplary communication skills!! His customer service was superb…thanks for the quickness of the requested services! More

by Y C Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 15, 2022

Bob Penkhus Mazda at Powers responded

Thank you very much for taking the time to write a review. We very happy to hear that our team could make this a great experience. Come see us again soon.

August 07, 2022

Dealership Rating
Employee Rating

Joey was great, got my car started and a tow. Will be back. Wanted a few more things done but will go back. More

by Wayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joey Culbertson

Aug 08, 2022

Bob Penkhus Mazda at Powers responded

Wayne thank you for the review. We look forward to your next visit.

August 04, 2022

Dealership Rating
Employee Rating

Staff was very helpful through the process of fixing my car and dealing with the insurance. More

by Polina_k_k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: AJ Ager , Joey Culbertson

Aug 08, 2022

Bob Penkhus Mazda at Powers responded

Polina thank you for the 5 star review.

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