Franco Leonard
Franco Leonard at Bob Penkhus Mazda at Powers

Franco Leonard | Page 26

Service Advisor

Bob Penkhus Mazda at Powers

7455 Test Drive
Colorado Springs, CO 80923

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404 Reviews
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404 Reviews

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404 Reviews of Franco Leonard

August 04, 2022

Dealership Rating
Employee Rating

Fantastic service and knowledgeable with my questions. Always enjoy bringing my car in at the Test Drive location! More

by ALAYSIAINEAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joey Culbertson

Aug 08, 2022

Bob Penkhus Mazda at Powers responded

We appreciate you taking the time to write about your experience with our staff. See you at the next visit.

August 03, 2022

Dealership Rating
Employee Rating

It took quite a bit of time for the center to get to me, primarily because communication wasn’t really there after the initial contact. A lot of other things that I feel aren’t fair to mention but they k More

by CT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: The tough-looking guy working the parts department (didn’t catch his name) - 5 Stars!

Aug 08, 2022

Bob Penkhus Mazda at Powers responded

CT we appreciate you taking the time to give us your honest feedback. We do apologize for any inconvenience that happened during the work process. We do appreciate your patience in working with our staff and are pleased to hear our staff was able to resolve the issue. We look forward to your next visit.

August 02, 2022

Dealership Rating
Employee Rating

Franco was very helpful and made sure I was taken care of properly and quickly. More

by Sfraz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 08, 2022

Bob Penkhus Mazda at Powers responded

Thank you for the review, we are happy to hear Franco could make this a great experience. See you at the next appointment.

July 31, 2022

Dealership Rating
Employee Rating

Not great about communicating about recall but extremely friendly and knowledgeable about the needs with vehicle. More

by Jason
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joey Culbertson

Aug 02, 2022

Bob Penkhus Mazda at Powers responded

Jason thank you for the honest feedback. Come see us again for any other car needs.

July 29, 2022

Dealership Rating
Employee Rating

Excellent customer service and efficient service on my vehicle. Great place to have work done in your vehicle. More

by brianjobe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joey Culbertson

Aug 02, 2022

Bob Penkhus Mazda at Powers responded

Brian thank you for the 5 star review.

July 28, 2022

Dealership Rating
Employee Rating

The staff were friendly and helpful. There was a miscommunication about how long the service would take, which they took exceptional care to resolve. I am satisfied, the work was complet More

by dccjcc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joey Culbertson

Aug 02, 2022

Bob Penkhus Mazda at Powers responded

Thank you for taking the time to write about your visit to our service department. See you at the next appointment.

July 26, 2022

Dealership Rating
Employee Rating

The team at BP Mazda provides excellent service. Franco in the service department was outstanding, most notably, he helped me through the insurance process of getting my windshield replaced and kept More

by r.jabalera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 02, 2022

Bob Penkhus Mazda at Powers responded

Thank you for coming to see us for your vehicles service needs. We are pleased that Franco could make this a quick and simple process. Come see us again soon.

July 25, 2022

Dealership Rating
Employee Rating

Very quick and friendly service. Franco was outstanding. Was able to get in on short notice. More

by RON@BIOELEMENTS.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 29, 2022

Bob Penkhus Mazda at Powers responded

Ron thank you for the review, we will be sure to share this with Franco. See you again soon.

July 20, 2022

Dealership Rating
Employee Rating

I am always treated with respect and courtesy at this dealership. Appreciate the care I receive. More

by PLMANGUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 25, 2022

Bob Penkhus Mazda at Powers responded

Thank you for the 5 star review.

July 12, 2022

Dealership Rating
Employee Rating

Helpful and informative. Service folks were kind and patient. Informed me during each step of the process. More

by Jimmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 19, 2022

Bob Penkhus Mazda at Powers responded

Jimmy thank you for the 5 star review.

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