Franco Leonard | Page 28

On time, trustworthy honest I was impressed with every staff member I encountered. Friendly and courteous. staff member I encountered. Friendly and courteous. More

by GNELSON525 Verified Customer Verified Customer

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Franco went above and beyond to make sure I was happy with the work to my car. with the work to my car. More

by LUCERO4181 Verified Customer Verified Customer

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The friendliest dealership I’ve ever been too. There knowledge an there thought process of explaining information about your vehicle is amazing There knowledge an there thought process of explaining information about your vehicle is amazing More

by bigteddyb23James Verified Customer Verified Customer

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The service took a while to complete. However I got my car in the very next day and was given video updates in a timely manner. My service team did a good job and offered to assist with s However I got my car in the very next day and was given video updates in a timely manner. My service team did a good job and offered to assist with scheduling another service. The provided the best options for updates. More

by C1FEATHER Verified Customer Verified Customer

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Fast, friendly and knowledgeable about your vehicle and there business. There service department is outstanding and a pleasure to work with. there business. There service department is outstanding and a pleasure to work with. More

by CLYWINGMAN Verified Customer Verified Customer

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Franco and the team in the service department always provide great service. They are always willing to provide quality customer service and they are always respectful and willing to work with me to res provide great service. They are always willing to provide quality customer service and they are always respectful and willing to work with me to resolve any and all concerns. More

by PATRICIAHUMPHREY57 Verified Customer Verified Customer

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Always great service and always professional. I appreciate everyone’s great attention to detail. Thanks I appreciate everyone’s great attention to detail. Thanks More

by Eddie_Boughton Verified Customer Verified Customer

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Great service - friendly and professional. Diagnosed and repaired the issue within the quoted time. We’ll be back. Diagnosed and repaired the issue within the quoted time. We’ll be back. More

by E W Verified Customer Verified Customer

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2020 CX30 back hatch not working 24k miles refused to fix after found problem through codes. Said FOB battery was replaced, was not. Several times promised to call, never did. Now at 46k miles Mazda bumper t after found problem through codes. Said FOB battery was replaced, was not. Several times promised to call, never did. Now at 46k miles Mazda bumper to bumper warranty refuse to fix. Wasted 5 months trying to get it fixed, broken promises. The entire service department witnessed and saw trunk not open same day it was supposedly fixed. Popped open while driving. Service staff all tried to open it said I needed a new battery paid around $300 for new battery and they said that was the issue… clearly not, brought it straight back that’s when service members saw it was still not fixed. Scheduled appointments but they didn’t have loaner. I gave up and we now just open and close manually. Never an apology or desire to fix per Mazda warranty. Then tried blaming us for not using the buttons correctly to open and close the automatic trunk opener… WTHeck? Guess not buying the CX50 after this disappointing experience. More

by Wlovatom Verified Customer Verified Customer

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Franco got me in quickly and Brodie and Eric did a great assessment of the vehicle I purchased! assessment of the vehicle I purchased! More

by xpeck3123 Verified Customer Verified Customer

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