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Franco Leonard
Franco Leonard at Bob Penkhus Mazda at Powers

Franco Leonard | Page 4

Service Advisor

Bob Penkhus Mazda at Powers

7455 Test Drive
Colorado Springs, CO 80923

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404 Reviews
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404 Reviews

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404 Reviews of Franco Leonard

October 26, 2023

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Employee Rating

Courteous, respectful, works with my schedule, complimentary services. This team always goes above and beyond!! More

by PORTIALACEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victoria Hollihan, Seth Confer, Darren Keller

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Oct 27, 2023

Bob Penkhus Mazda at Powers responded

Thank you for the kind words! We are so glad to hear you had a positive experience, and we hope to see you again in the future!

October 20, 2023

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Employee Rating

Wonderful to work with , so courteous and organized. The shop is super clean and fast . More

by THEDEKKERS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 23, 2023

Bob Penkhus Mazda at Powers responded

We're elated to hear you enjoyed your service visit with us! We look forward to serving you again in the future. Thank you for the five stars!

October 19, 2023

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Employee Rating

Getting my service scheduled was quick and easy and Franco was there with updates and info and it was great transactions and service More

by JEVITA22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rory Surat

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Oct 20, 2023

Bob Penkhus Mazda at Powers responded

We're so happy to hear you had a five-star experience with Franco! Thank you for trusting us with your Mazda.

October 13, 2023

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Employee Rating

Originally we were to go to Motor City downtown but the tire was delivered to Powers. Mark arrived downtown to find it would take someone to drive it up Mark deciided to drive back to Powers so it took muc More

by AM0RGAN4491
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 13, 2023

Bob Penkhus Mazda at Powers responded

We sincerely apologize for the hassle. Thank you for trusting us with your new tires!

October 13, 2023

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Thanks to Franco I remain a satisfied and grateful Bob Penkhus Customer. Thank You B/P More

by BOB A.
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
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Oct 13, 2023

Bob Penkhus Mazda at Powers responded

Bob, thank you so much for the five-star review! We appreciate your support, and we look forward to seeing you again!

October 11, 2023

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Employee Rating

Clean friendly Very accommodating In quickest in n out buying a car. Excellent service and salesman More

by PLETELLIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: AJ Ager, Seth Confer, Darren Keller

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Oct 13, 2023

Bob Penkhus Mazda at Powers responded

Thank you for trusting us with your car purchase! Enjoy!

October 11, 2023

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I enjoyed the video of the five point inspection. It was very informative and useful. More

by TIM.BULGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Seth Confer, Darren Keller

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Oct 11, 2023

Bob Penkhus Mazda at Powers responded

Tim, we're so glad to hear you enjoyed the inspection video. Thank you for trusting us with your Mazda! We hope to see you again in the future.

October 10, 2023

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Employee Rating

Everything is great other than detailing was not spot on no satisfied with the work they did. More

by TAYLORFAMILYCOLORADO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Wahl, AJ Ager, Seth Confer

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Oct 11, 2023

Bob Penkhus Mazda at Powers responded

Thank you for informing us of your situation. As our valued customer, we truly appreciate your feedback. On behalf of the Service Team here at Bob Penkhus Powers we are very sorry to learn that you were not satisfied with the work performed. We strive to meet high expectations, and I’m disappointed to hear that we missed the mark. Our team of Master Elite technicians is built on a foundation of transparency and integrity, and we never want our customers to question that. I would welcome the opportunity to speak with you in more detail about your visit. Please feel free to contact me at 719-785-9615 if you would like to discuss this matter further and so that I can help make things right. Again, we are sorry for your less-than-excellent service experience. Thank you for being a Bob Penkhus customer and for taking the time to reach out. I sincerely hope to hear from you soon. Respectfully, Keith Youngers Service Manager 719-785-9615

October 10, 2023

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Employee Rating

Franco is a great service advisor. He advised us well and answered all of our questions. More

by THEBEFF0RTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 11, 2023

Bob Penkhus Mazda at Powers responded

Thank you for trusting us with your Mazda! We appreciate you!

October 07, 2023

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Employee Rating

The recent “3% service charge” is outrageous. Raise your rates instead of surprising your clients when they go to pay the bill. Allow them to weigh their options. I will be browsing my options go More

by C.T.HANSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Darren Keller

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