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Frank Baccaro

Overview Reviews (72) Inventory (128)

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Frank Baccaro

Sales and Leasing Consultant

Salerno Duane Ford

245 Broad St
Summit, NJ 07901

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5.0

72 Reviews

Overview Reviews (72) Inventory (128)

Dealership Experience

5 yrs, 6 mos

Languages Spoken

English

5.0

72 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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72 Reviews of Frank Baccaro

June 11, 2026

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Employee Rating

Frank is the best! Second time leasing and extremely pleased. He helped me work with my budget and got me what I wanted. Thank you frank! Second time leasing and extremely pleased. He helped me work with my budget and got me what I wanted. Thank you frank! More

by timc

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Carrie Howard

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May 27, 2026

Dealership Rating

Employee Rating

Excellent customer service! Super easy process, we did almost our entire transaction via text so it was painless. Frank is friendly and has great customer service! Super easy process, we did almost our entire transaction via text so it was painless. Frank is friendly and has great customer service! More

by shellylanning

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Geovanni Salvador

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Jun 01, 2026 -

Salerno Duane Ford responded

Thank you for taking the time to share your feedback! We're glad to hear the process was easy and convenient, and that Frank provided friendly, excellent customer service throughout. We truly appreciate your business!

May 21, 2026

Dealership Rating

Employee Rating

Great experience! Frank made everything easy and handled everything for me from start to finish and communication was great. Frank made everything easy and handled everything for me from start to finish and communication was great. More

by KC

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jun 01, 2026 -

Salerno Duane Ford responded

Thank you for sharing your experience and for the 5-stars! We're glad to hear Frank made everything easy and kept communication clear from start to finish. We appreciate your business and look forward to working with you again!

April 08, 2026

Dealership Rating

Employee Rating

Amazing dealership that honestly made a stressful experience super smooth and easy. Would recommend to everyone experience super smooth and easy. Would recommend to everyone More

by jacksonadam602

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Geovanni Salvador

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Apr 21, 2026 -

Salerno Duane Ford responded

Thank you for sharing your experience! We’re so glad we could turn what can sometimes be a stressful process into something smooth and easy for you. Your recommendation means a lot to us, and we’re always here whenever you need anything in the future!

March 25, 2026

Dealership Rating

Employee Rating

Very helpful, Couldn't find any body better to service me than these two people. than these two people. More

by furban

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Geovanni Salvador

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Mar 31, 2026 -

Salerno Duane Ford responded

Thank you for the kind words! We’re so glad to hear you had such a positive experience and that our team took great care of you. We truly appreciate your support and look forward to helping you again in the future!

March 24, 2026

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Employee Rating

FRANK is PHENOMENAL had a lot of trust in him meeting my specific needs and am so happy with my Bronco so far specific needs and am so happy with my Bronco so far More

by JAYZUCKY9

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Mar 31, 2026 -

Salerno Duane Ford responded

Thank you for the awesome 5-star review! We’re so glad to hear Frank made such a strong impression and earned your trust throughout the process. It’s great to know he helped find the right fit for your needs. Enjoy your Bronco—we appreciate your support and hope to see you again down the road!

February 11, 2026

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Employee Rating

The agent was very professional and knowledgeable and courtesy with all my concerns thank you courtesy with all my concerns thank you More

by jmcmillan421

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Geovanni Salvador

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Feb 17, 2026 -

Salerno Duane Ford responded

We’re glad our team could provide professional and knowledgeable service while addressing all your concerns. Your feedback means a lot, and we appreciate you taking the time to share it!

February 10, 2026

Dealership Rating

Employee Rating

my family is very thankful. Frank and Sal made the sales process smooth and on time 😀👍👏 Frank and Sal made the sales process smooth and on time 😀👍👏 More

by Marc A

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Geovanni Salvador

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Feb 17, 2026 -

Salerno Duane Ford responded

We’re happy to hear the sales process went smoothly for your family! It’s great that Frank and Sal could make everything easy and timely. Thank you for sharing your experience!

February 08, 2026

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Employee Rating

Great experience. Love the new car. Just wish Ford would include a printed operators manual. !!! Love the new car. Just wish Ford would include a printed operators manual. !!! More

by jdebbie

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

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Feb 17, 2026 -

Salerno Duane Ford responded

We’re glad you’re enjoying your new car and had a positive experience! We understand the convenience of having a printed manual and appreciate your feedback. Thank you for sharing your thoughts with us!

January 14, 2026

Dealership Rating

Employee Rating

Samantha and the team at Salerno Duane Ford are always very helpful taking care of all of my Family members Fords. very helpful taking care of all of my Family members Fords. More

by Ranger

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Laurent, Samantha Hanlein, Keith Caliguari, Wanda Vargas Bosque

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Feb 17, 2026 -

Salerno Duane Ford responded

We’re happy to hear Samantha and the team consistently take great care of your family’s Fords! It’s always our goal to provide helpful and reliable service, and we appreciate your continued trust.

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