Frank Baccaro
Frank Baccaro at Salerno Duane Ford
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Frank Baccaro

Sales and Leasing Consultant

Salerno Duane Ford

245 Broad St
Summit, NJ 07901

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4.8
46 Reviews

Dealership Experience

3 yrs, 4 mos

Languages Spoken

English English

4.8

46 Reviews

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46 Reviews of Frank Baccaro

April 16, 2024

Dealership Rating
Employee Rating

Everyone was low key and friendly making for a pleasant buying experience. Salerno Duane is the only dealership that I have purchased or leased a new car from in almost 30 years. More

by JGILMORE.CHILDERS
Purchase Time
Recommend Dealer
Yes
Apr 17, 2024

Salerno Duane Ford responded

Thanks so much for your feedback and 5- star review! It makes our day hearing about how much our customers love the great service they’ve received from our team. We have passed on your review to our team and we appreciate your continued business. We look forward to seeing you again and hope that you are enjoying your new vehicle!

April 10, 2024

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Had an excellent experience with Frank and Wanda at the dealership. They answered my questions and negotiated a deal quickly and fairly. I recommend them highly. More

by Peter
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Wanda Vargas Bosque

Apr 17, 2024

Salerno Duane Ford responded

Thank you for your recommendation and 5- star review Peter! We appreciate your business and for you taking the time to share your experience. We look forward to working with you again soon and we hope you are enjoying the new vehicle!

April 01, 2024

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Sales Dept good Service is a disaster, my truck has been in there 4 times every time the issues have not been corrected. No Loaners and they take days to even get the truck in the shop. Can not even be re More

by jason@integratedtechsolutions
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 02, 2024

Salerno Duane Ford responded

We are very sorry to hear about the issues you're experiencing with your vehicle. We pride ourselves on providing our customers with truly great products that are built to last, and it's concerning to read this feedback. We would appreciate the opportunity to speak with you directly to better understand your situation and see what more we can do to help. If you're available to talk, please reach out to management at your earliest convenience.

March 31, 2024

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Excellent, above and beyond customer care and service from literally the entire team (Frank, Geo, Tom, Boss lady) at Salerno Duane! Zero complaints, they really made me feel like I, myself, was apart of More

by DOMINICZINNI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: GEO, TOM (finance), BOSS LADY

Apr 01, 2024

Salerno Duane Ford responded

Thank you for your gracious words and 5 star review! We’re delighted to hear you enjoyed our teams service. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations. We look forward to serving you again soon and we hope you are loving your new vehicle!

March 20, 2024

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Frank knows how I like to do business and caters to that perfectly. This is the fifth car I’ve purchased from Salerno Duane. More

by BRANDON.FISK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cory Taylor

Mar 25, 2024

Salerno Duane Ford responded

Thank you for your feedback and 5 star review Brandon. We appreciate your continued business and we hope you are loving the new vehicle!

February 29, 2024

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Employee Rating

Super easy and convenient experience. Price was competitive from the start which made the whole process easier More

by joesoko106
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 05, 2024

Salerno Duane Ford responded

Awesome! We are so happy you enjoyed your experience!

January 17, 2024

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Employee Rating

Not sure I got what was promised as far as accessories like the heated steering wheel More

by SCOTTDFARNUM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gerardo Giordano, Sal Zebardast , Phil Diamant

January 14, 2024

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Employee Rating

They were right to the point and fast…Frank was great, he was very helpful More

by doc1964
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sal Zebardast

Feb 05, 2024

Salerno Duane Ford responded

Thank you so much for the 5 star review! We truly appreciate it!

January 05, 2024

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Employee Rating

Heather was attentive and thorough. I had a wonderful experience working with Salerno Duane on my F150 More

by jake.caldwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Nicastro, Carrie Howard

Feb 05, 2024

Salerno Duane Ford responded

Awesome! Enjoy your new truck!

January 04, 2024

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Employee Rating

They were honest and accommodating. Frank found the care my wife wanted very quickly. Everyone was very helpful. Thank you for making my wife happy. More

by MIKEYMACB44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sal Zebardast

Feb 05, 2024

Salerno Duane Ford responded

It was a pleasure working with you guys! Thank you so much for sharing your experience and for the 5 star review!

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