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Salerno Duane Ford
Summit, NJ
1,035 Reviews
Welcome to Salerno Duane Ford of Summit, a proud member of the Salerno Duane Auto Group!
As you can easily see from our testimonials and reviews, we offer superior sales and service for our valued customers. We are committed to serving our friends and customers and thank you upfront for your interest!
This Ford franchise has been serving the Summit Area for over 3 decades and the Salerno Duane Auto Group has a well-earned reputation for Customer Service Satisfaction throughout Northern New Jersey since 1972. We hope you will join our ever growing family of Completely Satisfied Clients!
We believe an educated consumer is truly our best customer and that everyone deserves to have their time and needs respected, which is why everyone who visits our store leaves with a full-disclosure quote in writing breaking down everything separately!
From our Hometown Buying Experience and Top Rated Service Department to the fact that we very well may be the last Ford Dealer to still offer True FREE LIFETIME LOANER VEHICLES for every/any service visit. We invite you to visit our Summit Showroom to see why you should choose Salerno Duane Ford of Summit for your next vehicle as the folks who left these reviews did.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
May 29, 2026
I was sent numerous text messages about scheduling
service for my recall. When I arrived, I was told that the recall was done over the air. This was a waste of time and very frustrating
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by RICK.LYONS14
Verified Customer
Verified Customer
Employees Worked With
May 29, 2026
Carrie worked with Heather and did a great job of
accommodating a last minute request for a service appointment. I was able to get my car serviced while taking care of other business in Summit.
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by stevenlkaplan
Verified Customer
Verified Customer
May 27, 2026
Excellent customer service!
Super easy process, we did almost our entire transaction via text so it was painless. Frank is friendly and has great customer service!
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by shellylanning
Verified Customer
Verified Customer
Dealership Inventory (131 Vehicles)
2023 Chrysler Pacifica Hybrid
used
Brilliant Black Crystal Pearlcoat exterior
CVT
Front-wheel Drive
Photos & Amenities
- Free Loaner Cars
- Customer Lounge Area
- Free Coffee
- Free Drinks
- Free WiFi
- Authorized Parts Store
- Shuttle Service
- Television
