Frank Caporicci | Page 2

Andrew Mrasz was kind and listen to what I wanted to accomplish with my car. He called me with updates and when the car was ready. You can see that service , parts and the shop all work together to ac accomplish with my car. He called me with updates and when the car was ready. You can see that service , parts and the shop all work together to accomplish one goal, taking good care of their guests. I want to thank Frank and Andrew for a great experience! Sincerely, Paul Romeo More

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TOM CAMMARATA gets an EXCELLENT from us. He is our Service Representative and is always professional, courteous and makes sure our 2021 Mercedes GLE350 is taken good care of. We refer others to Tom C Service Representative and is always professional, courteous and makes sure our 2021 Mercedes GLE350 is taken good care of. We refer others to Tom Cammarata for their service needs. We have purchased many new Mercedes at Crown and are very happy with all experiences at Crown. Thank you Tom for making our Service A go so smoothly and timely. Mike & Phyllis Weber, St. Pete Beach, Florida More

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Andrew Mrasz is always exceptional with his courteous and friendly service! Crown Eurocars is lucky to have someone with professionalism and fantastic customer service. He keeps you informed from drop off friendly service! Crown Eurocars is lucky to have someone with professionalism and fantastic customer service. He keeps you informed from drop off to pick up!! More

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Tom Cammarata is by far the best salesman I have ever had. I love him had. I love him More

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The dealership was great. It was clean and friendly. I will definitely consider returning for service on my Mercedes. will definitely consider returning for service on my Mercedes. More

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this is the nices dealership i have used. everyone was friendly and helpful.. they got my part in overnight and had my car ready the next morning. when i picked up my car it was washed and vacuumed. loo friendly and helpful.. they got my part in overnight and had my car ready the next morning. when i picked up my car it was washed and vacuumed. looked like new. thanks to the whole team More

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Frank Caporicci at Crown Eurocars was very helpful and absolutely made our process seamless with a tire change out that was unsafe for the road. Thank you! absolutely made our process seamless with a tire change out that was unsafe for the road. Thank you! More

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I was told when I scheduled my appointment for routine service maintenance that it would take one hour. I arrived at the appointed time and was met by Frank Caporicci. He immediately wrote up and had me service maintenance that it would take one hour. I arrived at the appointed time and was met by Frank Caporicci. He immediately wrote up and had me sign the service agreement. I went to the waiting room, and exactly one hour later, Frank came to the waiting room, handed me my keys (with a newly-installed battery), and walked me to my car which was parked outside. They had done exactly what they promised in the timeframe they had estimated. I highly recommend Crown Mercedes and Frank Caporicci. Excellent service! More

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After a slow start to be acknowledged to get service-Frank steped up and got my oil service going. Service was pretty slow seeing I was the only person waiting for oil only-express says in about service-Frank steped up and got my oil service going. Service was pretty slow seeing I was the only person waiting for oil only-express says in about an hour or less - I waited 2 hours for oil only after having work done on car here 2 weeks prior. Luckily I did not need a rental or I would have had to get a loan-I was not reimbursed for the loaner when Crown Mercedes took 2 weeks due to the pandemic? to do work. I still stay loyal and I'm still waiting for the same! More

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BAD windshield replacement experience From start to finish, yes, you have 100% glass coverage, we just need you to "prepay your windshield here at Crown since we have to order one." ? The From start to finish, yes, you have 100% glass coverage, we just need you to "prepay your windshield here at Crown since we have to order one." ? Then faulty installation, no return phone calls...too much, $2800, plus. Then agreed to $500 credit, but then disputed with incomplete written response by Crown to my c.c. company, pushing the $500 charge through after the fact. Sad, keep the $500....I got plenty of time to express my dissatisfaction, online and to everyone I know, still driving a Mercedes Benz. More

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