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Frank Caruso

Overview Reviews (189) Inventory (71)

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Frank Caruso

Frank Caruso | Page 6

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Porsche Orland Park, A Joe Rizza Dealership

8760 West 159th Street
Orland Park, IL 60462

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4.8

189 Reviews

Overview Reviews (189) Inventory (71)

4.8

189 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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189 Reviews of Frank Caruso

March 22, 2024

Dealership Rating

Employee Rating

I just purchased a retirement toy (718 S Cayman) from this dealership. They were fantastic to work with. Made the entire experience FUN. Max(sales pro) did an excellent job and Tony(sales mgr) was eas this dealership. They were fantastic to work with. Made the entire experience FUN. Max(sales pro) did an excellent job and Tony(sales mgr) was easy to deal with. No high pressure tactics. I would highly recommend this team. Jim More

by JCYZE0

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Chris Chojnowski, Tony Rizza , Max Sanchez

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Mar 22, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thanks, Jim, for your feedback on your recent visit to Porsche Orland Park, A Joe Rizza Dealership. It's great to hear that we were able to assist you and that you had such a positive experience. Enjoy your new "Toy"!

March 21, 2024

Dealership Rating

Employee Rating

My experience from the time I decided on the car to taking delivery was excellent. taking delivery was excellent. More

by Lott1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Frank Caruso

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Mar 21, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thanks for sharing your thoughts about your experience with Porsche Orland Park, A Joe Rizza Dealership. We appreciate your business and hope to see you again soon!

March 18, 2024

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Employee Rating

Easy to do business again thanks Frank for the experience and attention to details 5 unit bought with frank and attention to details 5 unit bought with frank More

by kdusterkk

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chris Chojnowski, Tony Rizza , John Kitzmiller

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Mar 18, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Frank met your expectations. Thank you again for choosing Porsche Orland Park, A Joe Rizza Dealership, we look forward to having you as one of our valued customers for many more years to come!

March 06, 2024

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Employee Rating

I bought a 911 Targa from Frank Caruso. His help from the very first phone call, over 2 years ago, to taking delivery of it this week was unparalleled. He kept me in the loop about when I w His help from the very first phone call, over 2 years ago, to taking delivery of it this week was unparalleled. He kept me in the loop about when I would be able to actually order the car, how the progress was going once I did order it, and when I might expect to receive it. I would highly recommend calling Frank for your dream car! More

by marianomendoza395

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chris Chojnowski , Young guy who showed helped me connect my phone to the car, Alex?

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Mar 07, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

Maria, Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership. Your feedback and rating mean a lot to us. We're glad Frank was able to help, and we hope to see you again! Congratulations on your new 911!

March 01, 2024

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Employee Rating

Tuned into the present of each customers vehicle wishes. A team that is well synchronized for a streamlined sale process with care and accuracy. A team that is well synchronized for a streamlined sale process with care and accuracy. More

by theloria

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chris Chojnowski , Mohamed Aboutabl, Max Sanchez 5 Star

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Mar 03, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 15, 2024

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Employee Rating

I love the complimentary pick up and drop off. However , I had to ask for the tires to be balanced and they weren’t . I feel as a car wash is nice as well. However , I had to ask for the tires to be balanced and they weren’t . I feel as a car wash is nice as well. More

by LETABAJRAKTARI

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

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Feb 18, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Feb 18, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

October 26, 2023

Dealership Rating

Employee Rating

Great team! Love Rob. Appreciated the deal - thanks so much. Clark Worker Sr and Jr - Love Rob. Appreciated the deal - thanks so much. Clark Worker Sr and Jr - More

by CLARK.WORMER

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Robert Belcher, Tony Rizza, Philip Rizza , Mohamed Aboutabl, Mike McElree

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Oct 27, 2023 -

Porsche Orland Park, A Joe Rizza Dealership responded

Clark, Here at Porsche Orland Park, A Joe Rizza Dealership, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Rob, and it was a pleasure having you at the dealership. We appreciate your review!

October 25, 2023

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Employee Rating

Patient,kind, Eager to help in showing all the gadgets on the car. Not pushy.. on the car. Not pushy.. More

by SARAH0385

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chris Chojnowski, Robert Belcher , Mohamed Aboutabl, Mike McElree

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Oct 26, 2023 -

Porsche Orland Park, A Joe Rizza Dealership responded

Sarah, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Porsche Orland Park, A Joe Rizza Dealership are glad to have you as a customer.

September 28, 2023

Dealership Rating

Employee Rating

Excellence experience. Dealership is great. Great people. I will be back for service and purchases. Dealership is great. Great people. I will be back for service and purchases. More

by TRIP.HUMMEL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Chojnowski, Tony Rizza, Tim Thornton

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Sep 28, 2023 -

Porsche Orland Park, A Joe Rizza Dealership responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership!

September 06, 2023

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Employee Rating

I definitely had a great experience working with Porsche of Orland Park and I won’t hesitate to recommend them to my friends and family of Orland Park and I won’t hesitate to recommend them to my friends and family More

by DAMIENWPARKER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tim Thornton

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Sep 07, 2023 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you, Damien, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Sep 07, 2023 -

DAMIENWPARKER responded

No, thank you because everyone at Porsche Of Orland Park has really set the standard of what customer service supposed to feel like. Thank you to everyone over at Porsche of Orland Park. Keep up the great work it’s not going unnoticed

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