Frank Castagna
Frank Castagna at Delray Buick GMC

Frank Castagna

Service Advisor

Delray Buick GMC

2400 South Federal Highway
Delray Beach, FL 33483

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4.8
163 Reviews
4.8

163 Reviews

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163 Reviews of Frank Castagna

November 03, 2025

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Employee Rating

Having my Buick serviced at Delray was a pleasure. The staff is very helpful and the waiting area is clean and comfortable. The car was ready in a timely fashion More

by ADRIENNEDENMARK
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kyle was most helpful in explaining how the heating and cooling systems work. He also helped teach me the newest changes radio technology he’s a great asset to the staff

November 02, 2025

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Employee Rating

From the moment I arrived for my appointment I was well taken care of. Frank made sure my car was serviced. Kyle was asked to tutor me on the my problems learning the newest changes on the dashboard. He di More

by ADRIENNEDENMARK
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kyle

November 01, 2025

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Received and delivered on time and washed. Waiting room and restroom clean and comfortable. Pleasant experience...B Corwin More

by BARBKAYC
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dan Fielder

October 30, 2025

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Everything went fine. The engine was checked to make sure I didn’t have the bad engine the 6.2 and it passed the test. The oil was changed with the new 40 weight grade. More

by Heyciv
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Recommend Dealer
Yes
Oct 31, 2025

Delray Buick GMC responded

Thanks for sharing your experience with our team! It's great to hear everything went smoothly at Delray Buick GMC. See you next time!

October 24, 2025

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no no yes yes yes yes yes yes yes yes yes yes yes yes yes More

by DENEA
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Recommend Dealer
Yes
Oct 27, 2025

Delray Buick GMC responded

Thank you for taking the time to leave us a review! We are glad to see that you had a 5-star experience here at Delray Buick GMC! See you next time

October 23, 2025

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Great job, prompt service, good communication. Frank is always good. Washed the truck which was appreciated. More

by KAJIURA
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 24, 2025

Delray Buick GMC responded

Thank you for sharing your experience of our service department and Frank's professionalism! We truly value your feedback and look forward to assisting you with any future automotive needs. Have a wonderful day, from the Delray Buick GMC team!

October 13, 2025

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Employee Rating

I was on the road an had some problems with the balance on the from tires also had a problem with the front grill. Frank got me in the very next day fixed the problems. Great service can say enough More

by MOMSBAR
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 14, 2025

Delray Buick GMC responded

We are happy to have been able to help you so quickly! Thank you for choosing Delray Buick GMC and for sharing your support for Frank and the team. Drive safely until we see you next!

October 07, 2025

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the service department was easy to make an appointment with. the turn around time was pretty quick More

by MOMSBAR
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Schear, Gregg Hathhorn

Oct 08, 2025

Delray Buick GMC responded

We appreciate your kind words! It’s great to hear the appointment process was simple and that your service was completed in a timely manner.

October 07, 2025

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Employee Rating

I didn't initially have the best experience with the service department, but once I was able to meet with the service managers we worked things out. They took my concerns seriously and they genuinely wa More

by Jack Stearns
Recommend Dealer
Yes

Other Employees Tagged: Dave Glickstein

Oct 30, 2025

Delray Buick GMC responded

Jack, thank you for your patience and understanding. It means a lot to hear our team was able to turn things around for you. We look forward to welcoming you back to Delray Buick GMC in the future!

October 05, 2025

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Employee Rating

Frank, my service advisor was great, got my car in and out very quickly. He’s very responsive. Thank you. More

by B.becker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 06, 2025

Delray Buick GMC responded

We are very pleased to hear you're satisfied with the quality of service Frank and has provided you! We will make sure to share your feedback with them. Thank you for choosing Delray Buick GMC!

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