Frank Castagna

I was on the road an had some problems with the balance on the from tires also had a problem with the front grill. Frank got me in the very next day fixed the problems. Great service can say enough on the from tires also had a problem with the front grill. Frank got me in the very next day fixed the problems. Great service can say enough More

by MOMSBAR Verified Customer Verified Customer

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the service department was easy to make an appointment with. the turn around time was pretty quick with. the turn around time was pretty quick More

by MOMSBAR Verified Customer Verified Customer

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Frank, my service advisor was great, got my car in and out very quickly. He’s very responsive. Thank you. out very quickly. He’s very responsive. Thank you. More

by B.becker Verified Customer Verified Customer

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Frank has always been extremely attentive and accommodating …. Well, good, excellent eleven words to go accommodating …. Well, good, excellent eleven words to go More

by BBOCAPSYCH Verified Customer Verified Customer

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Service Department sucks… 4 hours wasted and don’t trust diagnosis that took 4 hours and no one had even touched underside of vehicle…I checked…furthermore service has been lackluster nearly every time I’ve diagnosis that took 4 hours and no one had even touched underside of vehicle…I checked…furthermore service has been lackluster nearly every time I’ve opted for using the service dept. GMC warranty sucks …known problem with transmission serviced 1st with fluid change several years ago, then torque converter changed some time thereafter and was out of warranty because they probably should have changed torque converter instead of just the fluid the first time. Same problem is 3rd time now. Now torque converter and valve body they tell me needs replacement…and once again out of warranty with 68000 miles on vehicle total. Just was diagnosed from computer apparently because underside of vehicle was never touched…I looked… So GM warranty replacement torque converter only for one year?…I guess the new torque converter on new vehicle only warranty is one year too?… When replaced last time I had to wait three weeks for a gm part even after I offered to pay and deliver an upgraded/ superior aftermarket unit. Last issue on last oil change visit was check engine light I wanted addressed. Code showed due to MAF sensor code and was told to change air filter…air filter was relatively new but replaced anyway resulting in same code. Service department never even offered to change sensor…I Changed MAF sensor myself-problem solved. Service department nearly worthless except when stealing change and contents of vehicle it seems. I will never deal with this dealership or service department again…told my salesman that I’d love to buy another vehicle from him but unless he finds new brand and dealership there is no chance. xxxx on GMC, this establishment and service department. It won’t be a GMC to replace this truck…ever… You should add xxxx poor rating to your choices below for this dealership… More

by JETRAT Verified Customer Verified Customer

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Frank Castagna is excellent very courteous, explained services our car need thank you Frank for your help services our car need thank you Frank for your help More

by LUCKINIC Verified Customer Verified Customer

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Great service- unscheduled service but got me in and out in short time great customer service!! in short time great customer service!! More

by DPANTANO Verified Customer Verified Customer

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The service at Delray GMC is always on point. Polite and friendly staff keeps me coming back. Polite and friendly staff keeps me coming back. More

by paul Verified Customer Verified Customer

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Professional, reliable, well managed; this vehicle being serviced is my 7th or 8th GMC Wagon in a row purchased from this dealership serviced is my 7th or 8th GMC Wagon in a row purchased from this dealership More

by OMAN0 Verified Customer Verified Customer

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Very professional group of people everyone was very polite and courteous. Purchase of the vehicle took less than two hours. Car was detailed and ready. polite and courteous. Purchase of the vehicle took less than two hours. Car was detailed and ready. More

by GABEHD1550 Verified Customer Verified Customer

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