Frank Charles

My sales advisor Debra was awesome and a lot of help and continues to be a lot of help continues to be a lot of help More

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Thank you for the opportunity to purchase my wonderful GLE450 just before Christmas, it is exactly what I wanted! Please know I have worked with Jeff Lang in your service department over the last year who GLE450 just before Christmas, it is exactly what I wanted! Please know I have worked with Jeff Lang in your service department over the last year who has always been outstanding in his service. When it was time to trade up, Jeff referred me to Stephanie Vaughan who was very patient and helpful to me in making all the right decisions concerning my purchase. Stephanie then sent Donovon out to my home to assist me in setting the systems up to be personalized just for me. I am very pleased and appreciate the entire experience and all your staff. A Very Happy New Year to all! Sincerely, Linda Cayla More

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Debra was wonderful the first time I bought a new Mercedes Benz. And, fast forward seven years and she - and the entire precess - are still the Movie Stars of the car buying process. She made it si Mercedes Benz. And, fast forward seven years and she - and the entire precess - are still the Movie Stars of the car buying process. She made it simple. Handled the trade and the financing office was also clear and easy to navigate. Its not just the automobiles we come here for - we love the service department. We have two SUVs and a Sprinter RV. The service department is top notch when it comes to diagnostics and service. We are loyal to the MBOKC dealership for a reason!!! More

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MB of OKC has always done an excellent job in helping me order or locate the vehicles I am looking for. Debra communicates and helps to keep me informed along the way for all cars I have ordered through th order or locate the vehicles I am looking for. Debra communicates and helps to keep me informed along the way for all cars I have ordered through them. I can highly recommend them. More

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Purchasing a car from Mercedes-Benz of OKC was a great experience. Top tier service! After a simple email query about the availability of a car I promptly received a custom video walk thru from Michael de experience. Top tier service! After a simple email query about the availability of a car I promptly received a custom video walk thru from Michael detailing everything about it. Once I arrived at the dealership later that day I was met by Michael and Derek who had the car ready. There was no pushy sales pitch just facts and details because the car sold itself. Derek was very knowledgeable about ever aspect of the car. He was quick to answer all the questions I threw at him. Working with Jerremy in the finance department his knowledge and professionalism made the transaction easy and painless. The week after purchasing the car I had the pleasure to experience working with the service department. I was getting the car tinted, 3m film applied and ceramic coated. Jesse kept me informed through the whole process and the turn around time was fantastic. When I got the car back it looked better than new. They even spotlessly cleaned the inside. Everything was perfect! Professional, knowledgeable and customer satisfaction across the board. Let’s be honest a Mercedes isn’t cheap but this team does not overlook any detail! Even their coffee is superb! I would like to thank the whole Mercedes-Benz team for their hard work and attention to detail! More

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Frank is always great. Very pleasant to work with, help takes the stress of just being in the Service department takes the stress of just being in the Service department More

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Frank is just fabulous! I never have to dread bringing one of our cars in. I know I can count him to have things lined up ready to go for me. He always has things running seamlessly, to get me in and out. one of our cars in. I know I can count him to have things lined up ready to go for me. He always has things running seamlessly, to get me in and out. Genuinely pleasant, friendly guy. True gentleman, always opens the door for me, even when I’m exiting the building! Small act of kindness, that never goes unnoticed. I appreciate your effort Frank! Keep doing you! More

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On my 4th Mercedes! Will never go anywhere else. Awesome dealership, friendly staff, excellent service. Have been to many dealerships across US and OKC is the best! Give them a try if your looking. Awesome dealership, friendly staff, excellent service. Have been to many dealerships across US and OKC is the best! Give them a try if your looking. More

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Bryon The service provided was outstanding as always. Bryon The service provided was outstanding as always. You, Marlena and Franks always take great care of my CLS and me. Merry Christmas to all Bryon The service provided was outstanding as always. You, Marlena and Franks always take great care of my CLS and me. Merry Christmas to all of you and your families. See you next year, Alice Strong Simmons More

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It was worst experience I ever had with mercedes benz service in 9 years. They said vehicle was fixed and I can drive knowing that rim was bent and tire wasn’t balanced right. I had to come back 3 times service in 9 years. They said vehicle was fixed and I can drive knowing that rim was bent and tire wasn’t balanced right. I had to come back 3 times to fix the same issue with the tire and vibration. Team was very unprofessional and I had to waste 10 hrs of my life driving back and forth. No compensation or discount was offered either. Service adviser Lance was able to resolve the issue and helped me to avoid coming back 4th time. More

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