Frank Charles
Frank Charles at Mercedes-Benz of Oklahoma City

Frank Charles | Page 2

Loaner Car Administrator

Mercedes-Benz of Oklahoma City

14240 Broadway Extension
Edmond, OK 73103

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67 Reviews

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67 Reviews

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67 Reviews of Frank Charles

December 09, 2019

Dealership Rating
Employee Rating

My November visit was great. Fabulous customer service and corrected the problem. The coast oaks and repair was done expeditiously. Great team. Efficient sand caring. More

by Simmons
Recommend Dealer
Yes
Dec 12, 2019

Mercedes-Benz of Oklahoma City responded

We are so glad you had a wonderful experience with our team and dealership. We look forward to helping you in the future.

November 10, 2019

Dealership Rating
Employee Rating

Service review Jesse and Frank were great as they are every time I bring my MB in for service. I have bought several new cars and SUV's from a variety of brands but More

by MB service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jesse Thayne

Nov 13, 2019

Mercedes-Benz of Oklahoma City responded

We are glad Frank and Jesse were able to help with your service needs! We really appreciate your kind words. Please let us know if there is anything else we can do to help.

October 28, 2019

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Employee Rating

Mercedes Benz Service I am very satisfied with the service by Mercedes Benz. What i liked was they explain what needs to be done and show you on your car what needs to be More

by petroplanz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 28, 2019

Mercedes-Benz of Oklahoma City responded

We truly appreciate your kind words! We are glad our team has been bale to help, please let us know if there is anything else we can do.

October 08, 2019

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Employee Rating

Nick Bankston and the service department at Mercedes-Benz OKC continues to impress with their exemplary customer service. They are just Simply Outstanding! The best! More

by Mparks53
Recommend Dealer
Yes

Other Employees Tagged: Nick Bankston

Oct 09, 2019

Mercedes-Benz of Oklahoma City responded

Thank you for the kind words! We are very happy to be able to help.

October 08, 2019

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Employee Rating

My experience with Mercedes-Benz of Oklahoma City has been wonderful and am very grateful and thankful for the service that has been given. They are very prompt when I arrive and all personnel are very More

by David
Recommend Dealer
Yes

Other Employees Tagged: Michael Challis

Oct 08, 2019

Mercedes-Benz of Oklahoma City responded

We appreciate your kind words! We are glad our team has been able to help. Please let us know if there is anything else we can do.

September 25, 2019

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Employee Rating

The Best! Tim Allred had been our salesman until he was promoted to the Sales Manager. I always told him he was the only car salesman that I actually really li More

by Lynette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Allred , Aslan Maleki

Sep 25, 2019

Mercedes-Benz of Oklahoma City responded

We truly appreciate your kind words and will be sure to pass them along. Please let us know if there is anything else we can do to help.

September 07, 2019

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Employee Rating

Constantly Pleased! I have never been disappointed with this dealership. They continue to exceed their willingness to help. I love the concierge program that they now off More

by BQualls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marlenea Steffens, Nick Bankston , Kevin Bratcher

Sep 09, 2019

Mercedes-Benz of Oklahoma City responded

We are so happy to be able to make your experience so wonderful. Just let us know how we can help anytime.

September 03, 2019

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Employee Rating

Always Super Extra Great!!! Mr. Nick, my service rep. along with the rest of the staffs are very professional and is the modern image of what customer service should be; More

by Dr. G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Bankston

Sep 09, 2019

Mercedes-Benz of Oklahoma City responded

Thanks for your kind words! We are happy to be able to help.

September 01, 2019

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Employee Rating

Great experience This is an incredible facility!! And the people that work there always make you feel welcome and appreciated, My service representative George is Awes More

by I Lke it!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Nicholson

Sep 02, 2019

Mercedes-Benz of Oklahoma City responded

We are so happy our team has been able to help. Please let us know if there is anything else we can do!

August 27, 2019

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Employee Rating

Great!!! MBOKC is the best!!! Marlenea and Frank are great assets to your dealership. Great service!! Great people!! Great dealership!! Great product!! MBOKC i More

by steve1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marlenea Steffens

Sep 02, 2019

Mercedes-Benz of Oklahoma City responded

We are happy that our team has been able to help and we truly appreciate your kind words.

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