Frank Cooke | Page 2

it was a great experience as always and i will recommend mini of the main line to all mini of the main line to all More

Helpful 0

Report | Print

Always fast, friendly service. I’ve been a customer for 15 years now! The customer lounge is nice. I highly recommend Mini of the Mainline. 15 years now! The customer lounge is nice. I highly recommend Mini of the Mainline. More

Helpful 0

Report | Print

$95 oil change….. $700+ to replace rear break pads…… kept my car for 3 days AND A WEEKEND before even PULLING IT IN TO SERVICE IT. Waste of time, money, and energy. Never coming back. Don’t waste money here my car for 3 days AND A WEEKEND before even PULLING IT IN TO SERVICE IT. Waste of time, money, and energy. Never coming back. Don’t waste money here - if your car is still under warranty then maybe it’s an option. No thanks otherwise. Also they say they’ll be in touch but I never got an update without calling. More

Helpful 0

Report | Print

I was extremely impressed with the impeccable service; however, the courtesy car wash was awful!! however, the courtesy car wash was awful!! More

Helpful 0

Report | Print

Service was very prompt and I was kept in the loop throughout the entire process. I also appreciate that Frank took the time to explain the issue with my car and made sure I was satisfied with the ser throughout the entire process. I also appreciate that Frank took the time to explain the issue with my car and made sure I was satisfied with the service. Will be returning to the dealership for future service appointments! More

Helpful 0

Report | Print

Clean, organized, polite and prompt. The moment they realized it would take longer than a few minutes. I was offered a loaner car. Even was offered a choice of which loaner realized it would take longer than a few minutes. I was offered a loaner car. Even was offered a choice of which loaner More

Helpful 0

Report | Print

Very respectful and helpful dealership. I was able to find my dream Mini. Details efficiently handled. I would work with this dealership in the future. find my dream Mini. Details efficiently handled. I would work with this dealership in the future. More

Helpful 0

Report | Print

Excellent service! Fast, helpful and knowledgeable. Frank in service was exceptional! He even dropped my car back off at my home this afternoon! Very much appreciated him! in service was exceptional! He even dropped my car back off at my home this afternoon! Very much appreciated him! More

Helpful 0

Report | Print

The staff was fantastic, they were very nice and full of information regarding the vehicles my husband and I were interested in. They knew everything about these cars and were very informative. We bought tw information regarding the vehicles my husband and I were interested in. They knew everything about these cars and were very informative. We bought two cars from them, a mini countryman and clubman and we love these cars!!! More

Helpful 1

Report | Print

I purchased my MINI MCS from MINI of the Main Line in 2003, and they have provided steadfast service ever since. Mark O'Neill was our Motoring Advisor, and he was a great font of information for my wife 2003, and they have provided steadfast service ever since. Mark O'Neill was our Motoring Advisor, and he was a great font of information for my wife and me as we decided to purchase our MINI. He made our experience a fun one! Ed and Jeff run a great service department and are awesome to work with. And Frank is a great presence in the dealership who knows customers by name and is always thinking about the customer and the MINI Community. More

Helpful 1

Report | Print